Governance Manager

Job description

Job responsibilities

1. The Manager has responsibility for the delivery and sustainability of effective systems of governance both patient facing and non-patient facing and sustaining good quality patient care.

2. The manager will be responsible for design, maintenance and implementation of systems to investigate ,manage and resolve incidents, risks and complaints.

3. The manager will be responsible for coordinating and delivering training to staff especially around new learning from incidents.

4. The manager will ensure that there are systems maintained to monitor, measure and evaluate levels of:

Infection prevention and control outbreaks

Safeguarding applications

Professional revalidation of Nursing staff

Risk management

Health and safety incidents investigation and management

Level of Quality and compliance with regulatory bodies

Patient experience.

Complaints investigation

Other investigations utilizing PSIRF methodology

5. This is a broad portfolio and therefore the post holder will often be required to work within a broad multi-disciplinary team

6. The manager has a significant leadership and communication role in relation to raising patient safety, quality and governance standards throughout the organisation, ensuring that such standards meet the registration requirements of the Care Quality Commission and other regulators whilst creating an environment which promotes and supports high standards of practice, resulting in high quality patient care. The post holder will lead the development of strategies and delivery plans to enable high quality safe service provision.

Person Specification

Qualifications

Essential

• Educated to Bachelors level or equivalent
• Evidence of recent ongoing personal development action and achievement
• Current clinical professional registration

Desirable

• Willing to complete additional training required for role as identified/required

Job related knowledge & skills

Essential

• Has specific in-depth knowledge of the challenges facing health and social care.
• Sound understanding of the PSIRF Agenda
• Expert knowledge of clinical service delivery issues
• Demonstrable ability and experience of leading investigations
• Can demonstrate a working knowledge of governance legislation
• Evidence of leading, motivating and inspiring others.
• Evidence of strong analytical, numerical and critical reasoning skills and proven capability of effective problem solving.
• Demonstrable ability to collect , collate and analyse data
• Ability to develop operational plans including the monitoring of progress and outcomes.
• Ability to make sense of conflicting priorities and reach effective and timely solutions.
• Outstanding communication skills, both verbal and written.

Desirable

• Evidence of innovative and strategic thinking ability.
• Highly developed negotiating and influencing skills.

Experience

Essential

• Has management experience in an operational role.
• Can demonstrate experience and successful track record of leading, introducing and managing change.
• Experience of working within a complex environment with political dimensions and demonstrable skills in managing this interface.
• Experience of successful quality governance, monitoring and improvement.

Desirable

• Training/presentation skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Garden House Hospice Care

Address

Gillison Close

Letchworth Garden City

Hertfordshire

SG6 1QU

Employer's website

https://www.ghhospicecare.org.uk/ (Opens in a new tab)