St Peter & St James Hospice

Healthcare Assistant

The closing date is 06 July 2025

Job summary

Are you looking for a truly rewarding role where you can make a difference in the lives of people with life-limiting illnesses?

As a Healthcare Assistant at St Peter & St James Hospice, youll play a vital role in supporting our dedicated nursing team, delivering compassionate, personalised palliative care to patients and their loved ones in our hospice ward. If youre a caring, empathetic person who thrives in a team and wants to make a real impact, wed love to hear from you!

  • Location: North Common Rd, North Chailey, Haywards Heath BN8 4ED
  • Salary: £24,087
  • Closing Date:6th July 2025
  • Shifts: Flexible scheduling, Monday to Sunday, including nights and weekends

We encourage you to apply directly via our website, to give us the opportunity to contact you for an informal discussion ahead of the closing date - a chance to learn more about the role, our team, and how you could contribute. Please use the link provided in the 'Supporting Links' section of this advert to submit your application.

Main duties of the job

What Youll Do:

  • Assist Registered Nurses in delivering individualised palliative care
  • Provide high-quality, compassionate support to patients and their families
  • Ensure dignity, respect, and sensitivity in all aspects of care
  • Work as part of a supportive, multi-professional team

What Were Looking For:

  • Kindness, empathy, and a passion for care
  • Excellent communication and teamwork skills
  • Ability to work independently and with confidence
  • Flexibility to work varied shifts, including nights and weekends
  • Own transport is essential for commuting

Experience in a care setting (hospital, community, or care home) is an advantage, but not essential well provide full training!

This is a fantastic opportunity for someone who is compassionate, eager to learn, and ready to start a meaningful career in palliative care.

About us

At St Peter & St James Hospice, we believe that our people are at the heart of what we do. Join us and be part of a team that truly makes a difference every single day.

For more information or an informal chat about the role, please contact Alice, Ward Manager on athomas@stpjhospice.org.

We encourage you to apply directly via our website, to give us the opportunity to contact you for an informal discussion ahead of the closing date - a chance to learn more about the role, our team, and how you could contribute. Please use the link provided in the 'Supporting Links' section of this advert to submit your application.

Details

Date posted

10 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,087 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0360-25-0007

Job locations

North Common Road

North Chailey

Lewes

East Sussex

BN8 4ED


Job description

Job responsibilities

Work collaboratively with Registered Nurses in planning the delivery of quality holisticnursing care for patients.

Provide individualised patient-centred personal care to patients in the Hospice and thecommunity, under the guidance of Registered Nurses. To be responsive and available to thepatients needs as appropriate.

Report changes in condition noticed in patients and work with the multi-professional teamto adapt care appropriately.

When working in the community and working without direct supervision, know how toresponsibly report any concerns or changes about the patient's condition in a timelymanner.

Undertake extended healthcare assistant roles when assessed as competent, under thesupervision of a qualified practitioner. This may include taking observations, drug checking,catheter care.

Ensure the patients dietary needs are evaluated and met by helping patients with their mealchoices, issuing meals and feeding patients as appropriate.

Support the use of mobility equipment if necessary and practice its safe use with the patient(e.g. walking frames, leg lifters).

Contribute to the keeping of accurate and relevant records by recording and evaluating thecare provided.

Care for the deceased patient by administering last offices in line with Hospice policy andensuring the safe and timely removal of the body from the hospice.

Work to ensure that clinical areas are well maintained and comply with health and safetyregulations, ensuring the safe use of equipment and storage of materials.

Develop and maintain effective communications with patients and those important to them,in a way that respects their views, autonomy and culture.

Contribute to emotional support for patients and/or carers, particularly during admission,breaking of bad news and time of death and bereavement, recognising own limitations andreferring to the Registered Nurses as appropriate.

Job description

Job responsibilities

Work collaboratively with Registered Nurses in planning the delivery of quality holisticnursing care for patients.

Provide individualised patient-centred personal care to patients in the Hospice and thecommunity, under the guidance of Registered Nurses. To be responsive and available to thepatients needs as appropriate.

Report changes in condition noticed in patients and work with the multi-professional teamto adapt care appropriately.

When working in the community and working without direct supervision, know how toresponsibly report any concerns or changes about the patient's condition in a timelymanner.

Undertake extended healthcare assistant roles when assessed as competent, under thesupervision of a qualified practitioner. This may include taking observations, drug checking,catheter care.

Ensure the patients dietary needs are evaluated and met by helping patients with their mealchoices, issuing meals and feeding patients as appropriate.

Support the use of mobility equipment if necessary and practice its safe use with the patient(e.g. walking frames, leg lifters).

Contribute to the keeping of accurate and relevant records by recording and evaluating thecare provided.

Care for the deceased patient by administering last offices in line with Hospice policy andensuring the safe and timely removal of the body from the hospice.

Work to ensure that clinical areas are well maintained and comply with health and safetyregulations, ensuring the safe use of equipment and storage of materials.

Develop and maintain effective communications with patients and those important to them,in a way that respects their views, autonomy and culture.

Contribute to emotional support for patients and/or carers, particularly during admission,breaking of bad news and time of death and bereavement, recognising own limitations andreferring to the Registered Nurses as appropriate.

Person Specification

Qualifications

Desirable

  • Evidence of level 2 Apprenticeship or Diploma in a Health-related
  • subject.
  • Willingness to study for NVQ Level 2 or 3 and/or undertake
  • further education in palliative care / attend study days.

Experience

Essential

  • Experience working as part of a large team in a healthcare setting
  • Confidence in use of IT and able to demonstrate good literacy and numeracy skills
  • Excellent verbal and written communication and interpersonal skills and good command of spoken English (assessed at
  • interview).
  • Understanding of the confidentiality of information about
  • patients, staff and other health service business and requirements of the Data Protection Act (2018) and General Data Protection Regulation (2018)

Desirable

  • Understanding of the Code of Conduct for Health Care Support Workers and Adult Social Care Workers in England.
Person Specification

Qualifications

Desirable

  • Evidence of level 2 Apprenticeship or Diploma in a Health-related
  • subject.
  • Willingness to study for NVQ Level 2 or 3 and/or undertake
  • further education in palliative care / attend study days.

Experience

Essential

  • Experience working as part of a large team in a healthcare setting
  • Confidence in use of IT and able to demonstrate good literacy and numeracy skills
  • Excellent verbal and written communication and interpersonal skills and good command of spoken English (assessed at
  • interview).
  • Understanding of the confidentiality of information about
  • patients, staff and other health service business and requirements of the Data Protection Act (2018) and General Data Protection Regulation (2018)

Desirable

  • Understanding of the Code of Conduct for Health Care Support Workers and Adult Social Care Workers in England.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Peter & St James Hospice

Address

North Common Road

North Chailey

Lewes

East Sussex

BN8 4ED


Employer's website

https://stpjhospice.org/ (Opens in a new tab)


Employer details

Employer name

St Peter & St James Hospice

Address

North Common Road

North Chailey

Lewes

East Sussex

BN8 4ED


Employer's website

https://stpjhospice.org/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

IPU Ward Manager

Alice Thomas

athomas@stpjhospice.org

Details

Date posted

10 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,087 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0360-25-0007

Job locations

North Common Road

North Chailey

Lewes

East Sussex

BN8 4ED


Supporting documents

Privacy notice

St Peter & St James Hospice's privacy notice (opens in a new tab)