Job summary
It is an exciting time for population
health!
In L&SC we have committed to creating a
fairer society where everyone has access to health services, and no-one is
unfairly disadvantaged. This means we value peoples differences and addressing
their different needs and situations. We have already started to work towards
this goal and this post will support our progression.
We have developed a L&SC population
health operating model and development programme and we are looking to grow our
capacity to move us further towards a future state.
We have filled several roles and are now
looking to add capacity at place. All
roles will operate within the L&SC population health framework with all
roles being aligned to fulfilling objectives related to the emerging Lancashire
and South Cumbria approach to population health and tackling health
inequalities.
We are looking to appoint a dynamic and enthusiastic individual to join the Population Health Team. This post will give you the chance to develop your career in a very exciting and fast paced environment, making an impact on reducing health inequalities in local populations. This is an exciting opportunity to join the evolving Population Health Team, the post-holder will support the development of multi-disciplinary team working for set cohorts of patients identified using Population Health Data tools such as NEXUS and ARISTOTLE.
Main duties of the job
We are seeking a
committed individual to play a role in promoting and embedding a population
health approach across the West Lancashire Partnership focusing on Primary Care
Network populations and systemwide multi-disciplinary team approaches.
This will include working with colleagues already involved in population health
within and across GP Practices, Primary Care Networks, and wider system. The role will contribute to the ongoing delivery of
care co-ordination across West Lancashire and support
the work of the data intelligence advisor and clinical co-ordinator.
A key component to the job will be providing support to
the team delivering health care checks (by a mixture
of email, written
referral, face to face discussions and telephone
contact) and providing effective communication of outcomes back to the Population
Health Team, MDTs and any other interested parties. The role will be responsible for
collating information regarding patients (this
may include case notes, email trails, referral forms and test results), monitoring/tracking the
individual patient pathway against agreed outcomes, and providing data reports.
You will work within local and national guidelines, network agreed
referral protocols and any internal escalation policy.
About us
You will be required to liaise closely with PCN wide
clinical teams and work collaboratively within
the GP Federation team ensuring the consistent delivery of services. It
is essential that the post holder will be able to work flexibly as
part of a team to deliver the service requirements.
Job description
Job responsibilities
- To work with the Clinical Co-ordinator and wider Population Health
Team to support design and delivery of projects aiming to reduce health
inequalities and enhance the health of the local population.
- Attendance at appropriate MDTs covered by the
role to report on data and case finding.
- Daily checks on any relevant
email accounts for new referrals
/ queries with rapid (same day if possible) dissemination of queries to the relevant
clinician if required
- Data collection to support case finding of individuals and cohorts
-
Drawing segmented information
from NEXUS or ARISTOTLE for cohorts
-
Depending on needs of individual MDT circulation of list of patients
to be discussed in advance
of meeting
-
Booking meeting rooms where necessary and ensuring adequate
seating available
-
Ensuring any required AV links are set up in advance
of meetings
-
Ensuring any relevant stationary/equipment are available at each MDT
-
Ensuring all patient records
are accurately tracked in to and out of the office using appropriate tracking systems.
Ensuring case notes (both outpatient and inpatient, where relevant)
are available at each MDT.
-
Referral forms / email trails
in notes (or uploaded to relevant electronic platform if applicable) o All images transferred and functioning correctly
-
Test results and other relevant information (e.g. external clinic
letters) available
- To act as a champion for the population health data management tools
eg NEXUS and ARISTOTLE, supporting relevant staff within GP practices and other
key organisations to increase and embed their use of it.
- To undertake any other duties which are deemed appropriate to the
band and role when requested by subspecialty leads and agreed
with line manager.
- Working with Clinical leads to improve pathways, develop patient
databases and improve the electronic
referral and outcomes process where necessary. Involvement alongside clinicians in audit of relevant services.
Job description
Job responsibilities
- To work with the Clinical Co-ordinator and wider Population Health
Team to support design and delivery of projects aiming to reduce health
inequalities and enhance the health of the local population.
- Attendance at appropriate MDTs covered by the
role to report on data and case finding.
- Daily checks on any relevant
email accounts for new referrals
/ queries with rapid (same day if possible) dissemination of queries to the relevant
clinician if required
- Data collection to support case finding of individuals and cohorts
-
Drawing segmented information
from NEXUS or ARISTOTLE for cohorts
-
Depending on needs of individual MDT circulation of list of patients
to be discussed in advance
of meeting
-
Booking meeting rooms where necessary and ensuring adequate
seating available
-
Ensuring any required AV links are set up in advance
of meetings
-
Ensuring any relevant stationary/equipment are available at each MDT
-
Ensuring all patient records
are accurately tracked in to and out of the office using appropriate tracking systems.
Ensuring case notes (both outpatient and inpatient, where relevant)
are available at each MDT.
-
Referral forms / email trails
in notes (or uploaded to relevant electronic platform if applicable) o All images transferred and functioning correctly
-
Test results and other relevant information (e.g. external clinic
letters) available
- To act as a champion for the population health data management tools
eg NEXUS and ARISTOTLE, supporting relevant staff within GP practices and other
key organisations to increase and embed their use of it.
- To undertake any other duties which are deemed appropriate to the
band and role when requested by subspecialty leads and agreed
with line manager.
- Working with Clinical leads to improve pathways, develop patient
databases and improve the electronic
referral and outcomes process where necessary. Involvement alongside clinicians in audit of relevant services.
Person Specification
Qualifications
Essential
- Educated to GCSE level with a minimum of five GCSEs or equivalent qualification/ experience
- NVQ Level 3 or equivalent experience
Experience
Essential
- Experience of working with multi- disciplinary teams and in isolation
- Track record of engaging staff
- Experience of data entry and use of data management tools
- Proven experience of working to tight and strict deadlines
- Management of complex administrative process
Desirable
- Previous experience of working in the NHS
- Experience of extracting data from NHS IT systems
Personal qualities
Essential
- Adaptable and flexible to meet the needs of the service to include continuing education and professional development via personal development plans
- Sensitive nature and pleasant manner
- Ability to work with distressing information
- A commitment to quality and safety
- A commitment to collaborative working to create best outcomes
- Enthusiastic and hard working with a problem solving approach
- Good attendance record, reliable and punctual
Desirable
- Aware of current issues within the NHS
Knowledge and skills
Essential
- Computer literate with good knowledge and understanding of computer packages; e.g. Microsoft Office
- Excellent communication and interpersonal skills
- Effective organisational and administrative skills with ability to prioritize workload
- Ability to communicate at all levels and in difficult circumstances
- Ability to use own initiative
- Ability to work under pressure and remain calm in difficult situations
- Ability to retrieve information from a wide range of sources and in different formats
Desirable
- Knowledge and experience of using the Trusts IT systems; e.g. PAS, CRIS, SCR etc.
Person Specification
Qualifications
Essential
- Educated to GCSE level with a minimum of five GCSEs or equivalent qualification/ experience
- NVQ Level 3 or equivalent experience
Experience
Essential
- Experience of working with multi- disciplinary teams and in isolation
- Track record of engaging staff
- Experience of data entry and use of data management tools
- Proven experience of working to tight and strict deadlines
- Management of complex administrative process
Desirable
- Previous experience of working in the NHS
- Experience of extracting data from NHS IT systems
Personal qualities
Essential
- Adaptable and flexible to meet the needs of the service to include continuing education and professional development via personal development plans
- Sensitive nature and pleasant manner
- Ability to work with distressing information
- A commitment to quality and safety
- A commitment to collaborative working to create best outcomes
- Enthusiastic and hard working with a problem solving approach
- Good attendance record, reliable and punctual
Desirable
- Aware of current issues within the NHS
Knowledge and skills
Essential
- Computer literate with good knowledge and understanding of computer packages; e.g. Microsoft Office
- Excellent communication and interpersonal skills
- Effective organisational and administrative skills with ability to prioritize workload
- Ability to communicate at all levels and in difficult circumstances
- Ability to use own initiative
- Ability to work under pressure and remain calm in difficult situations
- Ability to retrieve information from a wide range of sources and in different formats
Desirable
- Knowledge and experience of using the Trusts IT systems; e.g. PAS, CRIS, SCR etc.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
