Organisational Development Lead

Job description

Job responsibilities

Main duties

• Initiate, develop and support the development of new and current organisational development interventions.
• Work with and influence key managers and clinicians across the LGPC and HR staff to identify OD and leadership interventions that will support service improvement.
• Advise managers and teams in best fit solutions to service redesign
• Work with colleagues across LGPC on wider projects of which organisational development design is a constituent part.
• Evaluate the effectiveness of interventions.
• Assist teams to identify, quantify and evaluate the benefits derived from the implementation of organisational development interventions and tools and ensure these are captured.
• Maintain up to date knowledge and information on current thinking, best practice and organisational development tools and resources.
• Build networks regionally and nationally to inform best practice on leadership/organisational development.
• Work alongside colleagues in delivering OD solutions and management development interventions that meet organisational needs.
• Use research based tools and information to support decision making and assist others to do so.
• Lead on Staff engagement events e.g. large team events and discrete pieces of work e.g. Staff Survey, annual staff awards etc.
• Analyse results of staff engagement interventions e.g. surveys and provide complex, sensitive and contentious information to senior managers across the Organisation.
• Working within agreed priorities identified with the Executive Team:
• Plan and deliver facilitated programmes to help teams undertake service improvement.
• Assist in the development of cultural development, people development and assist the ODSC in work psychology that drives change.
• Working in collaboration with HR colleagues on specific HR related projects.
• Support work on the Health and Wellbeing.
• Design, plan, facilitate and run management development sessions when required.
• Assist in the design and development of leadership programmes that underpin the OD plan and/or help source relevant providers.

2. Planning, Organising and Consulting

• Provide expert advice to managers and leaders across the LGPC regarding the implementation of new organisational development interventions and tools.
• Maintain contact with external regional and national bodies, internal and external to the NHS regarding developments and best leadership and OD practice, sharing knowledge within the LGPC and specifically with directorate colleagues.
• Build relationships within and outside the LGPC to share best practise and learn from others experience.
• Proactively support to coaching activity and the increased coaching skills of managers and staff within the LGPC, including 1-1 coaching and team coaching with staff at all levels in LGPC.
• Active member of appropriate groups and committees when necessary.
• Following consultation recommend appropriate bespoke interventions that allow for the creation of successful and proactive teams able to support the LGPC strategic plan
• Effectively influence senior managers to use different learning and development solutions for their team.
• Undertake organisational project work as directed by the ODSC.
• Promote and further develop strategic alliances with external organisations in Health and Social Care, establishing and strengthening links for the benefit of successful partnership working.
• Quality assures internal and external training providers, supporting internal trainers to deliver at a quality expected.
• Write and review contracts and service level agreements for training providers and venues.
• Policy development and implementation for agreed areas of responsibility e.g. appraisal.
• Lead discrete pieces of work to support the OD plan e.g. Appraisal, Staff Development Programme/s.
• Procure training providers for corporate training needs as agreed through development plans where appropriate and necessary.
• Work in partnership across the NHS economy and with other partners within Leeds on OD and statutory and mandatory interventions.

3. Managing self and others

• Participate in regular coaching supervision.
• Attend all statutory and mandatory training relevant for the role.
• Attend regular one to one meetings with COO and ODSC
• Participate in the LGPC appraisal process attending 1-1s, mid-year review and annual appraisal, agreeing you own development plan with your line manager.
• Comply with all LGPC policies, procedures and protocols.

4. Leadership

• Ensures that a professional service and image is maintained at all times, thereby acting as a role model to all staff.
• Provides a leadership style which is underpinned by strongly held values around equality, diversity and openness; effectively builds and maintains relationships with key individuals across the organisation.
• Promotes diversity and equality by example through all aspects of their behaviour.
• Demonstrates leadership in everyday practice through identifying creative and innovative solutions, engaging in leadership development appropriate to level and encouraging development as part of the team.
• In the absence of senior managers, the postholder will be able to delegate, organise and prioritise to ensure safe delivery of the service.
• Inspires others to be positive in their support of continuous improvement.
• Ensures that individual objectives are clearly defined within the wider Directorate framework and in line with LGPC objectives, using the appraisal process as a vehicle for this.
• Takes responsibility for their own and others health and safety in the working environment.

5. Learning and Development

• Undertakes any training required to develop or maintain their proficiency within the service area and demonstrates competence within professional requirements.
• Evaluates own practice and identifies areas of development by setting appropriate objectives via the appraisal process.
• Is committed to delivering and sharing learning opportunities with students, team members and other agencies to develop self and others.

6. Partnership and Team Working

• Actively works towards developing and maintaining effective working relationships both within and outside LGPC.
• Responsible for communicating information to the team, providing advice and support as necessary. This can be challenging and complex in its content i.e. Implementing organisational and/or services changes.
• Explores the potential for collaborative working and takes opportunities to initiate and sustain such relationships.
• Actively contributes to the multi-disciplinary team supporting the service user including communication with external providers and other agencies; acting as a credible source of information for other agencies/professionals involved as required.

7. Innovation and Quality

• Works with managers and colleagues to continually improve the quality of service delivery within the overall organisational governance frameworks and corporate objectives.
• Works with managers and colleagues to identify, manage and minimise risks within the overall organisational risk management frameworks. This includes understanding and applying knowledge of support role in safeguarding and incident management. Reporting and investigation of incidents using the Datix system within agreed service area.
• Acts as an advocate for service users recognising the boundaries of their knowledge; liaising and signposting on to other services/agencies as required.
• Ensures that service user experience is core to all service development gaining support from the appropriate teams as required.

In addition to these functions the post holder is expected to:

• In agreement with their line manager carries out such other duties as may be reasonably expected in accordance with the grade of the post.

Person Specification

Experience

Essential

• Experience in a HR development/facilitative role.
• Experience of assisting teams through a time of change.
• Experience of delivering training and development to groups of staff.
• Experience of delivering management development programmes
• Proven track record of facilitation with teams.
• Worked autonomously, dealing with and solving complex issues arising from team development/performance issues.
• Experience of project planning and managing projects.
• Demonstrable evidence of ability to diagnose and provide effective interventions.
• Experience of coaching individuals and groups
• Experience of managing a budget

Attitude & Behaviour

Essential

• Sensitive to the needs of others and has an awareness and responsiveness to other peoples feelings and needs.
• Values differences: regards people as individuals and appreciates the value of diversity in the workplace.
• Able to work as part of a team, co-operating to work together and in conjunction with others and willing to help and assist wherever possible and appropriate.
• Able to develop, establish and maintain positive relationships with others both internal and external to the organisation.
• Able to work under pressure, dealing with peaks and troughs in workload.
• Positive attitude to dealing with change; flexible and adaptable, willing to change and accept change and to explore new ways of doing things and approaches.
• Highly motivated and reliable.
• Able to work on own initiative and prioritise own work.
• Able to adopt a creative and innovative approach to problems.
• Able to maintain a view of the wider picture whilst attending to the detail.
• Has a strong degree of personal integrity; able to adhere to standards of conduct based on a sense of right and wrong and be dependable and reliable.
• Demonstrates values consistent with those of the Trust.

Knowledge & Understanding

Essential

• Knowledge of current organisational development practice, tools and interventions in the NHS and how this relates to effective performance.
• Knowledge of methods, techniques used in service improvement and organisational development.

Desirable

• Awareness of health and wellbeing agenda.

Practical & Intellectual Skills

Essential

• Able to gather research data, present in a meaningful format to enable others to make decisions.
• Able to analyse, interpret and present complex data to managers and teams.
• Ability to understand performance issues, Trust key performance indicators and how this relates to the OD agenda.
• Design and deliver management development interventions.
• Communication skills, verbal and written, ability to communicate at all levels of the organisation.
• Planning, organising and negotiation skills.
• Motivational skills, to encourage staff on the projects.
• Influencing skills, particularly when persuading managers and teams to consider service improvement.
• Creative and innovative skills to encourage teams to consider alternative solutions to service problems.
• Leadership skills, particularly with regard to developing a vision of what could be achieved.
• Problem solving skills and techniques to assist teams solve service related problems.
• Evaluation skills and techniques to assist teams evaluate the success of their programme.
• Ability to look to the bigger picture, awareness of national trends and initiatives, what others are doing.
• Work on own initiative and prioritise work.
• Report writing skills.
• Excellent presentation skills, able to adopt different styles for different audiences.
• Ability to deal with conflict during a programme setting.
• Proficient in the use of Microsoft office.

Qualifications

Essential

• Post Graduate Diploma in HR/HRD/Management/Psychology (or equivalent experience)
• ILM level 5 (or equivalent) in Coaching

Desirable

• Post Graduate Certificate in Education (PGCE)
• Psychometric testing Level A&B or BPS Level 1 & 2

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds GP Confederation

Address

2 White Rose Office Park

Millshaw Park Lane

Leeds

LS11 0DL

Employer's website

https://www.leedsgpconfederation.org.uk/ (Opens in a new tab)