Job summary
Are you an experienced shop manager with a background in charity retail? Can you travel independently across the East Midlands without relying on public transport? If so, this could be the perfect role for you!
Main duties of the job
In order to continue this, we are currently seeking a Cover Store Manager on a 12 month fixed term contract to manage the day-to-day operations of a retail store in the absence or during the cover of the usual Shop Manager. This includes overseeing staff, ensuring high levels of customer service, managing stock levels, and maintaining store presentation and operational standards. The role also involves handling any challenges that arise, such as staff issues, customer queries, and maintaining sales performance.
Hours: 37.5 hours on a rota basis 5 out of 7 per week with the need to work weekends.
Locations of Stores you will be covering: Loughborough, Melton Mowbray, Lutterworth, Blaby, Wigston, Market Harborough, Beeston, Arnold, and Long Eaton.
About us
Rainbows Hospice in Loughborough is the only childrens hospice in the East Midlands, providing specialist end-of-life, palliative, and respite care for babies, children, and young people whose lives may be shorter than most. Our retail shops are vital in raising funds to support the babies, children, young people, and their families that we support.
Job description
Job responsibilities
About the role
Some of the key responsibilities include (but not limited to):
Manage the day-to-day operations of a retail store in the absence or during the cover of the usual Shop Manager. Maintain the shops income and profit potential
Achieve budgeted income and profit figures and proactively address any fall in income
Work with the eBay manager to maximise the sale value of donated items including through the use of online resources such as Ebay and Depop
Delegate appropriate tasks to volunteers and ensure they are fully trained and able to carry out the tasks required of them
Further responsibilities in the role of a Cover Shop Manager (Multi-Location) at Rainbows, can be found by downloading the Job Description.
Requirements
Experience in a retail environment or customer service role
Excellent Management skills
Previous Chairty retail experience is desirable
Able to work towards financial targets and manage budgets.
Self-motivated and able to work independently but flexibly as part of a team
Further requirements can be found by downloading the Person Specification.
Our Benefits include:
Eligibility to join blue light card discount scheme.
Bupa Cashback plan.
Life Assurance.
27 days holiday.
Plus bank holiday allowance but expectation to work bank holidays in this role.
Free access to our Employee Assistance Programme.
Access to occupational health.
Contributory pension scheme.
For further information about this role and the responsibilities please contact Mark Ashton, Head of Retail, on mark.ashton@rainbows.co.uk
To apply for the role please click apply now to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the people team at recruitment@rainbows.co.uk
Previous applicants need not apply.
This role is subject to a Basic DBS (Disclosure and barring Service Check) and pre-employment checks.
Job description
Job responsibilities
About the role
Some of the key responsibilities include (but not limited to):
Manage the day-to-day operations of a retail store in the absence or during the cover of the usual Shop Manager. Maintain the shops income and profit potential
Achieve budgeted income and profit figures and proactively address any fall in income
Work with the eBay manager to maximise the sale value of donated items including through the use of online resources such as Ebay and Depop
Delegate appropriate tasks to volunteers and ensure they are fully trained and able to carry out the tasks required of them
Further responsibilities in the role of a Cover Shop Manager (Multi-Location) at Rainbows, can be found by downloading the Job Description.
Requirements
Experience in a retail environment or customer service role
Excellent Management skills
Previous Chairty retail experience is desirable
Able to work towards financial targets and manage budgets.
Self-motivated and able to work independently but flexibly as part of a team
Further requirements can be found by downloading the Person Specification.
Our Benefits include:
Eligibility to join blue light card discount scheme.
Bupa Cashback plan.
Life Assurance.
27 days holiday.
Plus bank holiday allowance but expectation to work bank holidays in this role.
Free access to our Employee Assistance Programme.
Access to occupational health.
Contributory pension scheme.
For further information about this role and the responsibilities please contact Mark Ashton, Head of Retail, on mark.ashton@rainbows.co.uk
To apply for the role please click apply now to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the people team at recruitment@rainbows.co.uk
Previous applicants need not apply.
This role is subject to a Basic DBS (Disclosure and barring Service Check) and pre-employment checks.
Person Specification
Experience
Essential
- Experience in a retail environment or customer service role
- Excellent Management skills
- Excellent customer service skills with the ability to implement agreed standards of service in the store
- The ability to recruit, train and motivate volunteers
- Able to work towards financial targets and manage budgets.
- Good administrative and organisational skills with the ability to monitor and analyse shop statistics.
- Working knowledge of Health & Safety and Fire Safety and ability to identify potential risks.
- Effective communication skills verbal & written
- Self-motivated and able to work independently but flexibly as part of a team
- Sensitivity in handling people in difficult and distressing circumstances
- Good problem solving & decision making skills
Desirable
- Previous success in managing a retail outlet
- Previous Chairty retail experience
- Experience of working with and supporting volunteers
- Working knowledge of Risk Assessments
- Experience of volunteering
- Intermediate or advanced PC skills
Person Specification
Experience
Essential
- Experience in a retail environment or customer service role
- Excellent Management skills
- Excellent customer service skills with the ability to implement agreed standards of service in the store
- The ability to recruit, train and motivate volunteers
- Able to work towards financial targets and manage budgets.
- Good administrative and organisational skills with the ability to monitor and analyse shop statistics.
- Working knowledge of Health & Safety and Fire Safety and ability to identify potential risks.
- Effective communication skills verbal & written
- Self-motivated and able to work independently but flexibly as part of a team
- Sensitivity in handling people in difficult and distressing circumstances
- Good problem solving & decision making skills
Desirable
- Previous success in managing a retail outlet
- Previous Chairty retail experience
- Experience of working with and supporting volunteers
- Working knowledge of Risk Assessments
- Experience of volunteering
- Intermediate or advanced PC skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
