Job summary
Are you looking for a new IT role and are wanting to make a difference to the local community? Have you proven experience in successfully developing and delivering a digital strategy? Then we'd love to hear from you!
St Leonard's Hospice is recruiting a fixed term Head of Digital & Data to lead on the organisation's digital, data and technology strategy, ensuring the innovative, secure and effective use of data and technology. This is an exciting time to join the team as we celebrate our 40th anniversary and embark on our ambitious programme of digital transformation so that we can continue to remain vibrant and resilient for years to come and help more people across York and North Yorkshire.
Main duties of the job
Reporting into the Director of Finance and Corporate Services, your main priorities as Head of Digital and Data will be to:
- Support and enable the digital and data ambitions of the organisation through managing an effective digital transformation programme
- Deliver robust IT operations and infrastructure to meet operational needs
- Establish a culture of data driven decision making through business intelligence frameworks
- Safeguard the organisation against digital threats whilst maintaining compliance with information governance standards
- Lead and inspire the Digital and Data Team to achieve excellence through high performance, collaboration and innovation
In order to succeed in this role, you will need to have:
- Experience in managing IT operations and managed service providers
- Led or managed digital transformations that focus on delivering outcomes and benefits
- An understanding of the charity and clinical setting in which St Leonards operates
- An expertise in developing and delivering a digital, data and technology strategy
- A strong understanding of IT and data governance
- Exceptional project management skills, delivering complex initiatives on time and within budget
- Effective leadership skills with a track record of managing and developing high performing teams
- Excellent verbal and written communication skills with the ability to engage diverse stakeholders
About us
Our mission is to provide excellent care and support to those living with life-limiting illness and to the people they care about, to enrich their lives and to contribute to the ongoing development of end-of-life care. We do this by placing our patients at the centre of everything we do, and through involving patients and their families in all decisions regarding their care.
We can only achieve this with the help of our amazing colleagues, by developing and recognising their contribution, and by sharing our knowledge and skills through education, audit and research.
We do not have sponsorship status and therefore all our offers are made conditional upon our candidates submitting evidence of their right to work in the UK in conjunction with our other pre-employment checks.
Job description
Job responsibilities
Digital
Strategy and Leadership
- Evolve and lead the implementation of the
organisation's digital strategy.
- Advise senior leaders on emerging technologies and
their application to organisational goals.
- Build partnerships with external organisations to
enhance digital capabilities.
Data
Insight and Analytics
- Establish and oversee a business intelligence
framework that supports evidence-based decision-making.
- Promote a culture of data integrity and accuracy
while ensuring compliance with regulations.
IT
Operations and Infrastructure
- Oversee the development and maintenance of IT
systems and networks, ensuring scalability and reliability.
- Manage IT operations, including technical support,
to ensure high levels of service delivery through the Managed Service Provider.
- Lead investment planning for digital tools and
systems to meet future needs.
Digital
Transformation
- Drive and manage programmes of digital
transformation, ensuring alignment with organisational objectives.
- Deliver projects using agile methodologies and
user-centric approaches.
- Promote innovative technology solutions to improve
service delivery.
Cybersecurity
and Information Governance
- Develop and maintain robust cybersecurity measures
to protect the organisation from digital threats.
- Be the Hospice's appointed SIRO and lead on compliance
with data protection and information governance requirements.
- Educate staff on cybersecurity best practices to
promote awareness and vigilance.
Team
Leadership and Development
- Lead, manage and inspire the Digital Team, fostering
collaboration and professional growth.
- Create a high-performance culture focused on
innovation, customer service, and continuous improvement.
Other Responsibilities
- Ensure compliance with relevant legislation and
organisational policies.
- Represent the organisation in external forums,
promoting its digital vision and achievements.
Other
- Attend all mandatory training or courses.
- Attend any training or development required by the
Hospice.
- Read, understand and follow all Hospice policies and
procedures.
- Participate in the Annual Performance Review.
- Positively promote, support and represent the
Hospice especially within the community, and to maintain the philosophy, ethos
and ambience.
- Comply with and promote the Hospices Equality,
Diversity, Inclusion & Harassment policy.
- Live and work in line with the Hospices vision,
mission and values.
- Be aware of personal responsibilities and discharge
these as defined by the Health & Safety at Work Act 1974.
- Maintain strict confidentiality in all matters
relating to the Hospice, its business, patients, staff and ethos.
- Undertake any other tasks, duties or
responsibilities as requested by your Line Manager or other Senior Manager,
including the Board of Trustees and Chief Executive.
Job description
Job responsibilities
Digital
Strategy and Leadership
- Evolve and lead the implementation of the
organisation's digital strategy.
- Advise senior leaders on emerging technologies and
their application to organisational goals.
- Build partnerships with external organisations to
enhance digital capabilities.
Data
Insight and Analytics
- Establish and oversee a business intelligence
framework that supports evidence-based decision-making.
- Promote a culture of data integrity and accuracy
while ensuring compliance with regulations.
IT
Operations and Infrastructure
- Oversee the development and maintenance of IT
systems and networks, ensuring scalability and reliability.
- Manage IT operations, including technical support,
to ensure high levels of service delivery through the Managed Service Provider.
- Lead investment planning for digital tools and
systems to meet future needs.
Digital
Transformation
- Drive and manage programmes of digital
transformation, ensuring alignment with organisational objectives.
- Deliver projects using agile methodologies and
user-centric approaches.
- Promote innovative technology solutions to improve
service delivery.
Cybersecurity
and Information Governance
- Develop and maintain robust cybersecurity measures
to protect the organisation from digital threats.
- Be the Hospice's appointed SIRO and lead on compliance
with data protection and information governance requirements.
- Educate staff on cybersecurity best practices to
promote awareness and vigilance.
Team
Leadership and Development
- Lead, manage and inspire the Digital Team, fostering
collaboration and professional growth.
- Create a high-performance culture focused on
innovation, customer service, and continuous improvement.
Other Responsibilities
- Ensure compliance with relevant legislation and
organisational policies.
- Represent the organisation in external forums,
promoting its digital vision and achievements.
Other
- Attend all mandatory training or courses.
- Attend any training or development required by the
Hospice.
- Read, understand and follow all Hospice policies and
procedures.
- Participate in the Annual Performance Review.
- Positively promote, support and represent the
Hospice especially within the community, and to maintain the philosophy, ethos
and ambience.
- Comply with and promote the Hospices Equality,
Diversity, Inclusion & Harassment policy.
- Live and work in line with the Hospices vision,
mission and values.
- Be aware of personal responsibilities and discharge
these as defined by the Health & Safety at Work Act 1974.
- Maintain strict confidentiality in all matters
relating to the Hospice, its business, patients, staff and ethos.
- Undertake any other tasks, duties or
responsibilities as requested by your Line Manager or other Senior Manager,
including the Board of Trustees and Chief Executive.
Person Specification
Other requirements
Essential
- Advanced IT skills
- Knowledge of Microsoft applications (Teams, Word, Excel, PowerPoint, Outlook)
- Willingness to travel to different locations as required
- Commitment to ongoing professional development and learning
- Must live within a reasonable distance to the main Hospice site in York
Personal
Essential
- Strategic thinker with a data-driven approach to decision-making
- Innovative, adaptable, and solutions-focused
- Demonstrates integrity, discretion, and professionalism
- Be confident
Desirable
- Passionate about driving positive change through technology
Communication
Essential
- Excellent verbal and written communication skills, with the ability to engage diverse stakeholders
- Skilled in presenting technical concepts to non-technical audiences
Desirable
- Experience in external stakeholder engagement and partnership building
Experience
Essential
- Proven experience in developing and delivering digital strategy
- Experience in managing IT operations and managed service providers to ensure continued valued for money
- Demonstrable success in leading digital transformation programmes using agile methodologies
- Expertise in data governance, analytics, and business intelligence frameworks
- Strong knowledge of cybersecurity and compliance standards
- Effective leadership skills, with a track record of managing and developing high-performing teams
- Exceptional project management skills, delivering complex initiatives on time and within budget
Desirable
- Experience in the charitable or healthcare sector
- Familiarity with cloud technologies and DevOps principles
Qualifications
Essential
- Degree or equivalent professional qualification in a relevant field (ie IT, transformation)
Desirable
- Certifications in ITIL, CISSP, or relevant digital frameworks
Person Specification
Other requirements
Essential
- Advanced IT skills
- Knowledge of Microsoft applications (Teams, Word, Excel, PowerPoint, Outlook)
- Willingness to travel to different locations as required
- Commitment to ongoing professional development and learning
- Must live within a reasonable distance to the main Hospice site in York
Personal
Essential
- Strategic thinker with a data-driven approach to decision-making
- Innovative, adaptable, and solutions-focused
- Demonstrates integrity, discretion, and professionalism
- Be confident
Desirable
- Passionate about driving positive change through technology
Communication
Essential
- Excellent verbal and written communication skills, with the ability to engage diverse stakeholders
- Skilled in presenting technical concepts to non-technical audiences
Desirable
- Experience in external stakeholder engagement and partnership building
Experience
Essential
- Proven experience in developing and delivering digital strategy
- Experience in managing IT operations and managed service providers to ensure continued valued for money
- Demonstrable success in leading digital transformation programmes using agile methodologies
- Expertise in data governance, analytics, and business intelligence frameworks
- Strong knowledge of cybersecurity and compliance standards
- Effective leadership skills, with a track record of managing and developing high-performing teams
- Exceptional project management skills, delivering complex initiatives on time and within budget
Desirable
- Experience in the charitable or healthcare sector
- Familiarity with cloud technologies and DevOps principles
Qualifications
Essential
- Degree or equivalent professional qualification in a relevant field (ie IT, transformation)
Desirable
- Certifications in ITIL, CISSP, or relevant digital frameworks
