Job summary
As part of the HR Team, provide an effective and efficient HR Service, including providing support, advice and guidance to line managers and employees on day-to-day HR issues, and leading on employee recruitment, selection and onboarding. To support the wider HR team in shaping the future of the Hospice by helping to drive HR initiatives, fostering a positive workplace culture.
Main duties of the job
1.Providing generalist HR advice and guidance to a range of customers, on topics including disciplinary, grievance and absence/ sickness management, ensuring a fair and consistent approach in line with company policies and legal requirements.
2. Acting as the point of contact for recruiting managers, employees and other HR team members.
3. Advising managers on recruitment and selection strategies and assisting with and developing recruitment campaigns.
4. Training recruiting managers on candidate interview evaluation techniques.
5. Coordinating the appointment process for successful applicants, to ensure new starters are on-boarded efficiently and meet with compliance.
6. Reviewing and updating job descriptions.
7. Monitoring key recruitment metrics, such as turnover and retention rates, and identify areas of success or concern.
8. Using HR information systems to access, input and compile data, and identify trends and to enable continuous improvement
About us
Our mission is to provide excellent care and support to those living with life-limiting illness and to the people they care about, to enrich their lives and to contribute to the ongoing development of end-of-life care, we do this by:-
placing our patients at the centre of everything we do
involving patients in decisions regarding their care
recognising that our patients have, in addition to their physical symptoms, emotional, social and spiritual needs that are addressed by a multi-professional team
maintaining and enhancing quality of life for patients and their families whenever possible
providing bereavement support for families and carers after a patient has died
developing and recognising the contribution of our staff, both paid and voluntary, sharing our knowledge and skills through education, audit and research
collaborating with other professionals and advisors to make a positive contribution to local healthcare strategy
Job description
Job responsibilities
Our small, friendly HR team has grown over the last few years, and due to an internal promotion, we now have a vacancy for a (qualified/part qualified) HR Adviser to join us to help shape the future of the Hospice.
You don’t need to have healthcare experience or even public sector/NFP, what’s more important to us is the ability to transfer and adapt your skills, experience and knowledge to the Hospice environment and a commitment to driving positive change across the organisation.
Whilst the role will be varied, and no two days the same, your main duties will focus on recruitment & on-boarding, employer of choice initiatives and supporting managers with employee relations cases. You will also help to further embed our new HR database systems to support more effective working.
We are looking for someone who has great IT skills (including use of HR databases), high attention to detail & accuracy. Just as important is the ability to suggest new ideas and implement change, and someone who is able to demonstrate our values: Excellence, Integrity and Respect
The HR function works closely with the Workforce, Education, Learning and Development, and Volunteer Teams. This is an exciting time for the HR team as we embark on a number of key projects and initiatives to help shape the future of the Hospice.
Why come and work for us? In our New Starter questionnaires, 100% of our recent starters would recommend the Hospice as a good place to work, and are proud to work for us!
For an informal discussion, please contact Sarah Brown (HR Manager) (01904 777763/ sarah.brown199@nhs.net).
Job description
Job responsibilities
Our small, friendly HR team has grown over the last few years, and due to an internal promotion, we now have a vacancy for a (qualified/part qualified) HR Adviser to join us to help shape the future of the Hospice.
You don’t need to have healthcare experience or even public sector/NFP, what’s more important to us is the ability to transfer and adapt your skills, experience and knowledge to the Hospice environment and a commitment to driving positive change across the organisation.
Whilst the role will be varied, and no two days the same, your main duties will focus on recruitment & on-boarding, employer of choice initiatives and supporting managers with employee relations cases. You will also help to further embed our new HR database systems to support more effective working.
We are looking for someone who has great IT skills (including use of HR databases), high attention to detail & accuracy. Just as important is the ability to suggest new ideas and implement change, and someone who is able to demonstrate our values: Excellence, Integrity and Respect
The HR function works closely with the Workforce, Education, Learning and Development, and Volunteer Teams. This is an exciting time for the HR team as we embark on a number of key projects and initiatives to help shape the future of the Hospice.
Why come and work for us? In our New Starter questionnaires, 100% of our recent starters would recommend the Hospice as a good place to work, and are proud to work for us!
For an informal discussion, please contact Sarah Brown (HR Manager) (01904 777763/ sarah.brown199@nhs.net).
Person Specification
Administrative
Essential
- Ensure all processes and actions are accurately and correctly documented, continuously reviewed and
- improved
Desirable
Education
Essential
- Stay up to date on HR trends and best practices to ensure the company remains competitive in talent acquisition and retention. Supporting employee relations casework.
- Share best practice learning with wider team.
Desirable
Qualifications
Essential
- Maths and English GCSE or equivalent
- Level 2 qualification (Grade C / 4+)
- Part CIPD qualified/ commenced study for CIPD Level 3
Desirable
- Fully CIPD qualified Level 3
- Education to degree level or Level 6 equivalent
Experience & Skills
Essential
- Good working knowledge of current Employee Relations
- Generalist HR experience, covering the whole employee life-cycle
- Experience within an HR advisory role
- Managing and manipulating data/ metrics (manual and electronic)
- Use of HR databases including development of systems
- Previous experience of managing Recruitment processes
- Strong administration skills, including high levels of accuracy and attention to detail
Desirable
- Previous experience of working in a Healthcare setting
- Knowledge of GDPR and Information Governance best practice
Communication
Essential
- Excellent communication skills, able to communicate sensitively and empathetically at all levels
- Able to develop effective working relationships
Desirable
Personal
Essential
- Good time management skills
- Possess a can-do and will-do attitude
- Pro-active approach, willingness to implement change
- Sense of humour
- Awareness and ability to cope with pressure and a high volume of work
- Service development & improvement ethos
- Flexible to the changing needs of the post
Desirable
IT
Essential
- HR, rostering and recruitment systems/databases
- Competent in the use of main MS Office Suite applications (Word, Excel, Powerpoint)
Desirable
- Previous use of HR & recruitment databases - Talos, SMI Staff Care
Other Requirements
Essential
- Willingness to assist with Hospice fundraising activities and social media promotions
Desirable
- Understanding of CQC standards
Person Specification
Administrative
Essential
- Ensure all processes and actions are accurately and correctly documented, continuously reviewed and
- improved
Desirable
Education
Essential
- Stay up to date on HR trends and best practices to ensure the company remains competitive in talent acquisition and retention. Supporting employee relations casework.
- Share best practice learning with wider team.
Desirable
Qualifications
Essential
- Maths and English GCSE or equivalent
- Level 2 qualification (Grade C / 4+)
- Part CIPD qualified/ commenced study for CIPD Level 3
Desirable
- Fully CIPD qualified Level 3
- Education to degree level or Level 6 equivalent
Experience & Skills
Essential
- Good working knowledge of current Employee Relations
- Generalist HR experience, covering the whole employee life-cycle
- Experience within an HR advisory role
- Managing and manipulating data/ metrics (manual and electronic)
- Use of HR databases including development of systems
- Previous experience of managing Recruitment processes
- Strong administration skills, including high levels of accuracy and attention to detail
Desirable
- Previous experience of working in a Healthcare setting
- Knowledge of GDPR and Information Governance best practice
Communication
Essential
- Excellent communication skills, able to communicate sensitively and empathetically at all levels
- Able to develop effective working relationships
Desirable
Personal
Essential
- Good time management skills
- Possess a can-do and will-do attitude
- Pro-active approach, willingness to implement change
- Sense of humour
- Awareness and ability to cope with pressure and a high volume of work
- Service development & improvement ethos
- Flexible to the changing needs of the post
Desirable
IT
Essential
- HR, rostering and recruitment systems/databases
- Competent in the use of main MS Office Suite applications (Word, Excel, Powerpoint)
Desirable
- Previous use of HR & recruitment databases - Talos, SMI Staff Care
Other Requirements
Essential
- Willingness to assist with Hospice fundraising activities and social media promotions
Desirable
- Understanding of CQC standards
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
