Hospice at Home Carlisle and North Lakeland

Bank Healthcare Assistant

The closing date is 17 February 2026

Job summary

Job summary

If you are an experienced healthcare assistant, looking for a flexible and rewarding role, this might be the perfect position for you. You will work autonomously, predominantly in the patients home, but you will also be an integral member of the wider, multi-disciplinary team.

Main duties of the job

The post holder will provide direct personal care, primarily in the patient's home.

The post holder will provide practical care, emotional, social and psychological support to individuals with palliative care needs, their families and carers. This role involves regular and extended involvement caring for dying patients and their families.

About us

Overview of your organisation

Hospice at Home Carlisle and North Lakeland (Hospice at Home), is a local independent charity that provides high quality care and support for adults who have palliative and end of life care needs, and also for their relatives/carers.

Hospice at Home Benefits

Contributory pension scheme (NHS terms and conditions maybe be transferred if current evidence of contributions provided)

Employee Assistance Programme (EAP)

Learning & Development opportunities

Mileage allowance

Free onsite parking

Cycle to work scheme

Flexible Working (we are happy to discuss various types of working arrangements with you)

Staff complementary therapy days

Onsite (head office) employee counselling

Wellbeing focus including specialist wellbeing room

REAL job satisfaction knowing that your work contributes to our community.

Details

Date posted

03 February 2026

Pay scheme

Other

Salary

£13.50 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

B0341-26-0000

Job locations

Valley Court, Barras Lane

Dalston

Carlisle

Cumbria

CA5 7NY


Job description

Job responsibilities

The post holder will provide direct personal and respite care, primarily in the patient's home.

The post holder will provide practical, emotional, social and psychological support to individuals with palliative care needs, their families and carers. This role involves regular and extended involvement caring for dying patients and their families.

Job description

Job responsibilities

The post holder will provide direct personal and respite care, primarily in the patient's home.

The post holder will provide practical, emotional, social and psychological support to individuals with palliative care needs, their families and carers. This role involves regular and extended involvement caring for dying patients and their families.

Person Specification

Knowledge and Skills

Essential

  • Essential criteria
  • Knowledge of palliative care issues An understanding of multi-disciplinary working and working with other organisations e.g. District Nurse Teams. Enhanced communication skills to work with patients, families and health/social care professionals. Ability to work in a complex environment, often in isolation and demonstrate effective coping mechanisms. Quality focused with an innovative approach to solving complex problems. Diplomacy sensitive to the needs of those affected by life-limiting illness. Flexibility to work various shifts patterns over 7 days a week. Ability to respond to changing work shifts. Must be able to travel autonomously across the geographical area covered by the service.

Desirable

  • IT Skills-knowledge of patient information systems e.g. EMIS

Qualifications

Essential

  • NVQ Level 2/3 or equivalent Health & Social Care

Experience

Essential

  • Experience in Palliative Care Community experience

Desirable

  • Experience of working autonomously
Person Specification

Knowledge and Skills

Essential

  • Essential criteria
  • Knowledge of palliative care issues An understanding of multi-disciplinary working and working with other organisations e.g. District Nurse Teams. Enhanced communication skills to work with patients, families and health/social care professionals. Ability to work in a complex environment, often in isolation and demonstrate effective coping mechanisms. Quality focused with an innovative approach to solving complex problems. Diplomacy sensitive to the needs of those affected by life-limiting illness. Flexibility to work various shifts patterns over 7 days a week. Ability to respond to changing work shifts. Must be able to travel autonomously across the geographical area covered by the service.

Desirable

  • IT Skills-knowledge of patient information systems e.g. EMIS

Qualifications

Essential

  • NVQ Level 2/3 or equivalent Health & Social Care

Experience

Essential

  • Experience in Palliative Care Community experience

Desirable

  • Experience of working autonomously

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hospice at Home Carlisle and North Lakeland

Address

Valley Court, Barras Lane

Dalston

Carlisle

Cumbria

CA5 7NY


Employer's website

https://www.hospiceathome.co.uk/ (Opens in a new tab)

Employer details

Employer name

Hospice at Home Carlisle and North Lakeland

Address

Valley Court, Barras Lane

Dalston

Carlisle

Cumbria

CA5 7NY


Employer's website

https://www.hospiceathome.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Clinical Services

Gemma Kemp

gemma.kemp@nhs.net

01228608942

Details

Date posted

03 February 2026

Pay scheme

Other

Salary

£13.50 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

B0341-26-0000

Job locations

Valley Court, Barras Lane

Dalston

Carlisle

Cumbria

CA5 7NY


Supporting documents

Privacy notice

Hospice at Home Carlisle and North Lakeland's privacy notice (opens in a new tab)