Job responsibilities
Crisis Recovery Worker
Hours: 20 hours per week
Location: Maidstone Safe Haven, Kestrel House, Knightrider Street, Maidstone Kent, ME15 6LU
Shifts: 6pm to 11pm, 5 evenings a week across 7 days (Mon - Sun)
Salary: £13,844.48 - £15,286.61 per annum (£25,958.40- £28.662.40 FTE)
Could you be there for someone in crisis? This is more than just a job.. it's a chance to make a difference!
We have an exciting opportunity for a Crisis Recovery Worker to join our established team in Maidstone.
About the role:
We are looking for an experienced, compassionate and qualified person to provide a high quality, recovery focused support to our clients who have a range of mental health needs as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion.
We work in close partnership with other professionals, so we require good communication skills and advocacy for the people who we support.
About you:
You will require advanced experience and understanding of complex mental health needs displaying emotional intelligence to those who you support. You will be driven with recovery focused support and be able to implement and evidence support in the recovery work you provide. There is a need for enhanced understanding of IT systems and record keeping ensuring a high standard of data recording.
You will need to work well as a team that provides compassion and advocacy for people who access our service, ensuring diligent hand overs are provided as well as team decision making ensuring there in consistency in the care and service we offer.
About us:
Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers.
Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities.
Duties to include:
* To deliver emotional support, advice and guidance via face to face, telephone, and video.
* To assess a situation to determine risk and the needs of the person accessing support.
* To make decisions under pressure whilst communicating with the person accessing support.
* To accurately record new contacts and details of visits and calls on relevant electronic systems.
* To work in line with performance targets and key contractual requirements, providing data and case studies as requested.
* To advise and be actively involved in individual risk assessment and review.
* Where identified, an appropriate action plan/safety plan will be put in place to meet individual's needs.
* To encourage those accessing support to recognise, understand and manage factors that affect their mental wellbeing and physical health
* To work with a range of partners, stakeholders and external agencies to meet individual's needs and support with individual safety and delivery of the service
Please see attached job description for more detail.
All employees have a responsibility to undertake training and development as required. They also have a responsibility to assist, where appropriate and necessary, with the training and development of fellow employees.
All employees have a responsibility of care for their own and others health and safety.
This job description is not exhaustive and is subject to continuous change, in consultation with the post holder.
Please note this job description gives a statement of the general purpose of the job and provides an outline of the duties and responsibilities involved. This does not constitute a contract of employment.
What we offer
Competitive salaries, with an annual pay review process
25 days Annual leave, increasing with length of service, plus bank holidays
Enhanced Occupational Sick pay
Access to our workplace pension scheme
Family friendly and flexible working arrangements to support a good work life balance
Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources
Life Assurance and Free Will writing service
Blue Light Card and Charity Workers discounts
Access to Tickets for Good
Employee recognition and celebration schemes
A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations
The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.
Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application.
How to Apply
We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents.
We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone.
If you would like to have an informal conversation about this role, please contact:
