Crisis Recovery Worker - Sheffield
The closing date is 08 December 2025
Job summary
We are looking for a dedicated and compassionate Mental Health Crisis Recovery Worker to join our team. In this role, you will provide essential support to individuals in crisis, helping to assess their needs, provide emotional guidance, and promote mental health and wellbeing. This position involves working in a fast-paced environment with clients experiencing mental health challenges, contributing to a supportive team, and working in partnership with local agencies and external networks.
Main duties of the job
To deliver emotional support, advice and guidance via face to face, telephone, and video. To assess a situation to determine risk and the needs of the person accessing support. To make decisions under pressure whilst communicating with the person accessing support. To accurately record new contacts and details of visits and calls on relevant electronic systems. To work in line with performance targets and key contractual requirements, providing data and case studies as requested. To advise and be actively involved in individual risk assessment and review. Where identified, an appropriate action plan/safety plan will be put in place to meet individual's needs To encourage those accessing support to recognise, understand and manage factors that affect their mental wellbeing and physical health To work with a range of partners and external agencies to meet individual's needs and support with individual safety and delivery of the service To work as a team member, sharing information and supporting colleagues, ensuring they have the knowledge, information, and resources to be successful in their roles and make a positive and valued contribution to the service. To communicate with external stakeholders as required. To actively obtain relevant literature / resource materials from appropriate internal teams and external agencies to assist with support conversations and signposting.
About us
Mental Health Matters (MHM) is a national charity with over 40 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support. Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users.
Details
Date posted
19 November 2025
Pay scheme
Other
Salary
£25,958 to £25,958 a year
Contract
Permanent
Working pattern
Part-time
Reference number
R000365
Job locations
Sheffield Support Hub, 44 Bank Street, Sheffield, S1 2DS
Sheffield
S1 2DS
Employer details
Employer name
Mental Health Matters
Address
Sheffield Support Hub, 44 Bank Street, Sheffield, S1 2DS
Sheffield
S1 2DS