Employment Advisor - Coventry

Job description

Job responsibilities

Job Title: Employment Advisor Coventry Hours: 37.5 hours per week Salary: £25,958 per annum with progression up to £28,662 per annum - FIXED TERM UNTIL 31/03/2026 * potential extension depending on contract Location: Hybrid - Split between home and community-based working across Coventry & Warwickshire. About us MHM is one of the UK's most innovative organisations working with people with complex needs. We have a dedicated and experienced staff team of over 350 people providing a range of services which cover every aspect of individuals' lives. Our services cover employment needs, housing, community support and psychological services. Our Vision at MHM: That everyone can access support for their mental health to live a meaningful life, in a society free from stigma. Our Purpose at MHM: To provide innovative, life-changing mental health support for individuals and communities. About the role We are looking for individuals who aspire to work in Mental Health and Employment Support. You will be working in partnership with the local Talking Therapies Service to provide employment support to those who have mild to moderate anxiety and or depression. Your role will involve supporting individuals to gain employment, retain current employment and return to work after a period of absence. This could be to help with job retention, liaison with employers or assisting people in finding and keeping paid or voluntary work. It is important to understand the principles of the Equalities Act and how it relates to Employment Rights. The role involves lone working with clients on a one-to-one basis through phone calls, video calls or face to face in community location. You will be provided with the equipment to work from your own home or in the local community. You will be expected to self-manage a caseload of clients and set realistic employment goals and action plans. As part of your role, you will be expected to work in line with MHM values to promote the employment service within the wider community. You will liaise with Talking Therapies PWPs, HITs and external agencies such as Job Centre Plus and community providers. Key Duties * Meet personal performance targets and Key Performance Indicators. * Manage a caseload of clients using a variety of coaching strategies, ensuring the are prepared for interviews and job searching. * Assessing client's needs and creating tailored SMART action plans to support employment goals. * To signpost to local specialist services to obtain support to address specific issues (e.g. debt advice, employment law, benefit advice and vocational training). * Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service. * Fully comply with company policies including those for personal data security, safeguarding and health & safety. What we are looking for * Customer focused with a strong commitment to client care. * A strong team player with a positive and flexible approach to work and colleagues. * Previous Experience of working in a fast paced, target driven environment while delivering quality standards. * IT literate in using a range of Microsoft Office programmes, i.e. Microsoft Teams, Word, Excel and PowerPoint. * Strong communicator - demonstrating an ability to listen, question and build relationships. * Demonstrate creative problem-solving skills and a positive approach to challenging and overcoming any barriers. * Ability to plan and organise a workload to meet required targets and deadlines. * Knowledge of the Mental Health and or employment support. What we offer You will go through our comprehensive, in-person training program in your first month of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues. In addition, you will receive: * 25 days annual leave per annum, plus bank holidays, rising 5 additional days with length of service. * 5% contributory pension scheme, with the opportunity to increase contributions. * Employee assistance programme and personalised wellbeing action plans. * Enhanced family friendly policies, pay and leave. * Cycle to work scheme. * Discounted gym membership. * Healthcare cash plan. * A discount platform covering online, high street and supermarket purchases. The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment. Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application.

Person Specification

Qualifications

Essential

• Level 3 (or equivalent) in a relevant subject
• (e.g. IAG, Coaching, Counselling,
• Employment Law, Social Care)

Experience

Essential

• Experience of building and maintaining
• professional relationships.
• Experience of effectively managing and
• prioritizing caseloads
• Experience of providing
• vocational/employment support
• Experience of working within a multi -
• disciplinary team
• Proven experience of delivering in a resultsbased environment
• Experience of working with people who have
• experienced mental health issues
• Experience of assessing, planning and
• facilitating activities that focus on recovery
• and vocational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mental Health Matters

Address

Wayside House, Wilsons Lane, Longford, Coventry, CV6 6NY

Coventry

CV6 6NY

Employer's website

https://www.mhm.org.uk/ (Opens in a new tab)