Mental Health Matters

Crisis Recovery Worker

The closing date is 07 September 2025

Job summary

We are looking for a dedicated and compassionate Mental Health Crisis Recovery Worker to join our team. In this role, you will provide essential support to individuals in crisis, helping to assess their needs, provide emotional guidance, and promote mental health and wellbeing. This position involves working in a fast-paced environment with clients experiencing mental health challenges, contributing to a supportive team, and working in partnership with local agencies and external networks.

Main duties of the job

We are looking for a dedicated and compassionate Mental Health Crisis Recovery Worker to join our team. In this role, you will provide essential support to individuals in crisis, helping to assess their needs, provide emotional guidance, and promote mental health and wellbeing. This position involves working in a fast-paced environment with clients experiencing mental health challenges, contributing to a supportive team, and working in partnership with local agencies and external networks. Please see attached job description for more detail.

About us

Mental Health Matters (MHM) is a national charity with over 40 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support. Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users.

Details

Date posted

27 August 2025

Pay scheme

Other

Salary

£25,958 to £28,662 a year

Contract

Permanent

Working pattern

Part-time

Reference number

R000115

Job locations

Barnsley Support Hub, 10A Eldon Street, Barnsley S70 2JB

Barnsley

S70 2JB


Job description

Job responsibilities

Crisis Recovery Worker - Barnsley Support Hub We have available: 12 hours per week, Thursday to Sunday Service open hours: 6pm to 11pm Salary: £25,958.40 per annum, with progression to £28,662.40 per annum PRO-RATA Location: Barnsley Support Hub, 10A Eldon Street, Barnsley S70 2JB We are looking for a dedicated and compassionate Mental Health Crisis Recovery Worker to work in our out of hours service in Barnsley! About us Mental Health Matters (MHM) is a national charity with over 40 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support. Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users. About the role We are looking for a dedicated and compassionate Mental Health Crisis Recovery Worker to join our team. In this role, you will provide essential support to individuals in crisis, helping to assess their needs, provide emotional guidance, and promote mental health and wellbeing. This position involves working in a fast-paced environment with clients experiencing mental health challenges, contributing to a supportive team, and working in partnership with local agencies and external networks. About you You will have experience of working with Mental Health and will be able to inspire and engage people. You will have the ability to identify barriers and understand client needs, while possessing excellent motivational skills. This will include one to one engagement and facilitating group-based activities, sign posting and engaging people in mainstream provision. You will have an understanding of working with people with a variety of complex needs including mental health, learning, physical and substance misuse would be an advantage for this post. Your knowledge of working within a community-based service is essential and will have equipped you with the relevant communication and interpersonal skills required for the role. It is essential that you hold a Health and Social Care level 2 or level 3 and be willing to develop further as the role requires. Please refer to the attached job description for full details on person specification for this role. What we offer You will go through our comprehensive, in-person training program in your first week of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues. In addition, you will receive:

  • A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service
  • A 5% contributory pension scheme, with the opportunity to increase contributions.
  • A holistic approach to your health and wellbeing, including Employee assistance programme and personalised wellbeing action plans.
  • Enhanced family friendly policies, pay and leave.
  • Cycle to work scheme.
  • Discounted gym membership.
  • Healthcare cash plan.
  • A discount platform covering online, high street and supermarket purchases.
  • You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role
  • Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career
  • The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment. Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application. All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview. Closing Date : 7th September 2025 Contact Person : Amanda Parnell Contact: Email : Contact Number : 07917173971 How to Apply We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions, and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents. We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone.

    Job description

    Job responsibilities

    Crisis Recovery Worker - Barnsley Support Hub We have available: 12 hours per week, Thursday to Sunday Service open hours: 6pm to 11pm Salary: £25,958.40 per annum, with progression to £28,662.40 per annum PRO-RATA Location: Barnsley Support Hub, 10A Eldon Street, Barnsley S70 2JB We are looking for a dedicated and compassionate Mental Health Crisis Recovery Worker to work in our out of hours service in Barnsley! About us Mental Health Matters (MHM) is a national charity with over 40 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support. Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users. About the role We are looking for a dedicated and compassionate Mental Health Crisis Recovery Worker to join our team. In this role, you will provide essential support to individuals in crisis, helping to assess their needs, provide emotional guidance, and promote mental health and wellbeing. This position involves working in a fast-paced environment with clients experiencing mental health challenges, contributing to a supportive team, and working in partnership with local agencies and external networks. About you You will have experience of working with Mental Health and will be able to inspire and engage people. You will have the ability to identify barriers and understand client needs, while possessing excellent motivational skills. This will include one to one engagement and facilitating group-based activities, sign posting and engaging people in mainstream provision. You will have an understanding of working with people with a variety of complex needs including mental health, learning, physical and substance misuse would be an advantage for this post. Your knowledge of working within a community-based service is essential and will have equipped you with the relevant communication and interpersonal skills required for the role. It is essential that you hold a Health and Social Care level 2 or level 3 and be willing to develop further as the role requires. Please refer to the attached job description for full details on person specification for this role. What we offer You will go through our comprehensive, in-person training program in your first week of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues. In addition, you will receive:

  • A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service
  • A 5% contributory pension scheme, with the opportunity to increase contributions.
  • A holistic approach to your health and wellbeing, including Employee assistance programme and personalised wellbeing action plans.
  • Enhanced family friendly policies, pay and leave.
  • Cycle to work scheme.
  • Discounted gym membership.
  • Healthcare cash plan.
  • A discount platform covering online, high street and supermarket purchases.
  • You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role
  • Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career
  • The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment. Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application. All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview. Closing Date : 7th September 2025 Contact Person : Amanda Parnell Contact: Email : Contact Number : 07917173971 How to Apply We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions, and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents. We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone.

    Person Specification

    Qualifications

    Essential

    • Level 2 qualification in Health and Social Care, or equivalent
    • subject, and be willing to complete an appropriate Level 3
    • qualification within 12 months of employment

    Experience

    Essential

    • Have awareness of/lived experience and experience of working
    • with people who have experienced mental health issues
    • Experience of record keeping
    Person Specification

    Qualifications

    Essential

    • Level 2 qualification in Health and Social Care, or equivalent
    • subject, and be willing to complete an appropriate Level 3
    • qualification within 12 months of employment

    Experience

    Essential

    • Have awareness of/lived experience and experience of working
    • with people who have experienced mental health issues
    • Experience of record keeping

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    Mental Health Matters

    Address

    Barnsley Support Hub, 10A Eldon Street, Barnsley S70 2JB

    Barnsley

    S70 2JB


    Employer's website

    https://www.mhm.org.uk/ (Opens in a new tab)

    Employer details

    Employer name

    Mental Health Matters

    Address

    Barnsley Support Hub, 10A Eldon Street, Barnsley S70 2JB

    Barnsley

    S70 2JB


    Employer's website

    https://www.mhm.org.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    People and Organisational Development

    MHM Recruitment Team

    recruitment@mhm.org.uk

    01915163500

    Details

    Date posted

    27 August 2025

    Pay scheme

    Other

    Salary

    £25,958 to £28,662 a year

    Contract

    Permanent

    Working pattern

    Part-time

    Reference number

    R000115

    Job locations

    Barnsley Support Hub, 10A Eldon Street, Barnsley S70 2JB

    Barnsley

    S70 2JB


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