Go back
Mental Health Matters

Peer Support Worker

The closing date is 25 August 2025

Apply for this job

Job summary

To have lived experience, and the knowledge gained from that experience, will be the foundation of your peer support, helping build connections between peer support workers and the people they work with. Peer Support Workers in MHM work alongside Recovery Workers and other staff, their role requires that they draw directly from their own experience of mental health difficulties or caring for someone who experiences mental health difficulties.

Main duties of the job

Key responsibilities: *Give them a sense of hope and wellbeing and support them to gain a sense of control over their lives, *Help them engage with, and build connections and a sense of belonging to their local communities, *Help them gain satisfaction in different parts of their lives and; *Live the values of Peer Support as described in the PSW Competency Framework 2020. *Challenge stigma in communities, in service and with stakeholder organisations. *To support clients and Recovery Workers to create collaborative plans which identify the client's goals and steps they wish to take to achieve them. *To work alongside the client through their journey to achieve their personal goals *To work with people in a face to face, virtual and telephone-based way to offer responsive support, including in a time of crisis (Haven). *To support clients to access statutory support including psychological interventions. *Support clients to access and make use of digital technologies. *To develop and maintain a good working knowledge of community resources and partner organisations to signpost clients and to promote social inclusion. *To encourage clients to engage positively in the wider community and to signpost to partner agencies as required. *To co-facilitate some groups and activities. *To deliver training/information sessions, where appropriate, on topics relevant and identified by clients.

About us

Mental Health Matters (MHM) is a national charity with nearly 40 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support. Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users.

Details

Date posted

06 August 2025

Pay scheme

Other

Salary

£23,910 to £24,877 a year

Contract

Permanent

Working pattern

Part-time

Reference number

R000053

Job locations

Ramsgate Safe Haven, 42 High Street, Ramsgate, CT11 9AG

Ramsgate

CT11 9AG


Job description

Job responsibilities

Contract Type: Permanent Salary: £23,909 with progression to £24,876 per annum (Pro-rata) Hours: 15 hours per week. 3 x 5 hour shifts We have an exciting opportunity for a Peer Support Worker to join our dynamic team in our Ramsgate Safe Haven. Ramsgate Safe haven is an out of ours community crisis service that is open 365 days a year to support people in mental health crisis. We work closely with other Havens as well as other mental health professionals. We have a key focus on marketing and engagement in the local area to help ensure we reach as many individuals as possible. As a peer support worker your main purpose will be: To have lived experience, and the knowledge gained from that experience, will be the foundation of your peer support, helping build connections between peer support workers and the people they work with. (You will have knowledge/willingness to familiarise yourself with the PSW Competency Framework, 2020 Peer Support Workers in MHM work alongside Recovery Workers and other staff, their role requires that they draw directly from their own experience of mental health difficulties or caring for someone who experiences mental health difficulties. Why Join Us? Make a Difference: Your role will directly impact the lives of those in need. Supportive Environment: Be part of a team that values empathy and compassion. Professional Growth: Opportunities for training and development in mental health support. Responsibilities include: * Give them a sense of hope and wellbeing and support them to gain a sense of control over their lives, * Help them engage with, and build connections and a sense of belonging to their local communities, * Help them gain satisfaction in different parts of their lives and; * Live the values of Peer Support as described in the PSW Competency Framework 2020. * Challenge stigma in communities, in service and with stakeholder organisations. * To support clients and Recovery Workers to create collaborative plans which identify the client's goals and steps they wish to take to achieve them. What we offer you

  • Competitive salaries, with an annual pay review process
  • 25 days Annual leave, increasing with length of service, plus bank holidays
  • Enhanced Occupational Sick pay
  • Access to our workplace pension scheme
  • Family friendly and flexible working arrangements to support a good work life balance
  • Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources
  • Life Assurance and Free Will writing service
  • Blue Light Card and Charity Workers discounts
  • Access to Tickets for Good
  • Employee recognition and celebration schemes
  • A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations
    • How to Apply We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions, and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents. We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone. If you would like to have an informal conversation about this role, please contact: Zoe Williams -

    Job description

    Job responsibilities

    Contract Type: Permanent Salary: £23,909 with progression to £24,876 per annum (Pro-rata) Hours: 15 hours per week. 3 x 5 hour shifts We have an exciting opportunity for a Peer Support Worker to join our dynamic team in our Ramsgate Safe Haven. Ramsgate Safe haven is an out of ours community crisis service that is open 365 days a year to support people in mental health crisis. We work closely with other Havens as well as other mental health professionals. We have a key focus on marketing and engagement in the local area to help ensure we reach as many individuals as possible. As a peer support worker your main purpose will be: To have lived experience, and the knowledge gained from that experience, will be the foundation of your peer support, helping build connections between peer support workers and the people they work with. (You will have knowledge/willingness to familiarise yourself with the PSW Competency Framework, 2020 Peer Support Workers in MHM work alongside Recovery Workers and other staff, their role requires that they draw directly from their own experience of mental health difficulties or caring for someone who experiences mental health difficulties. Why Join Us? Make a Difference: Your role will directly impact the lives of those in need. Supportive Environment: Be part of a team that values empathy and compassion. Professional Growth: Opportunities for training and development in mental health support. Responsibilities include: * Give them a sense of hope and wellbeing and support them to gain a sense of control over their lives, * Help them engage with, and build connections and a sense of belonging to their local communities, * Help them gain satisfaction in different parts of their lives and; * Live the values of Peer Support as described in the PSW Competency Framework 2020. * Challenge stigma in communities, in service and with stakeholder organisations. * To support clients and Recovery Workers to create collaborative plans which identify the client's goals and steps they wish to take to achieve them. What we offer you

  • Competitive salaries, with an annual pay review process
  • 25 days Annual leave, increasing with length of service, plus bank holidays
  • Enhanced Occupational Sick pay
  • Access to our workplace pension scheme
  • Family friendly and flexible working arrangements to support a good work life balance
  • Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources
  • Life Assurance and Free Will writing service
  • Blue Light Card and Charity Workers discounts
  • Access to Tickets for Good
  • Employee recognition and celebration schemes
  • A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations
    • How to Apply We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions, and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents. We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone. If you would like to have an informal conversation about this role, please contact: Zoe Williams -

    Person Specification

    Qualifications

    Essential

    • Please see attached job description for full details

    Experience

    Essential

    • Please see attached job description for full details
    Person Specification

    Qualifications

    Essential

    • Please see attached job description for full details

    Experience

    Essential

    • Please see attached job description for full details

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    Mental Health Matters

    Address

    Ramsgate Safe Haven, 42 High Street, Ramsgate, CT11 9AG

    Ramsgate

    CT11 9AG


    Employer's website

    https://www.mhm.org.uk/ (Opens in a new tab)

    Employer details

    Employer name

    Mental Health Matters

    Address

    Ramsgate Safe Haven, 42 High Street, Ramsgate, CT11 9AG

    Ramsgate

    CT11 9AG


    Employer's website

    https://www.mhm.org.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    People and Organisational Development

    MHM Recruitment Team

    recruitment@mhm.org.uk

    01915163500

    Details

    Date posted

    06 August 2025

    Pay scheme

    Other

    Salary

    £23,910 to £24,877 a year

    Contract

    Permanent

    Working pattern

    Part-time

    Reference number

    R000053

    Job locations

    Ramsgate Safe Haven, 42 High Street, Ramsgate, CT11 9AG

    Ramsgate

    CT11 9AG


    Privacy notice

    Mental Health Matters's privacy notice (opens in a new tab)