Crisis Recovery Worker

Job description

Job responsibilities

Job Title: Crisis Recovery Worker Contract Type: Fixed term until 31st March 2026 Hours: 25hrs per week - 6.00pm to 12:00am Could you make Mental Health Matter? Are you looking for a role where you can have a positive impact on the lives of people living with mental health needs, then this could be the role for you! We are looking for experienced, compassionate and organised people to provide a high quality, recovery focused support to our clients who have a range of mental health needs as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion. Job Purpose: To provide safe and effective management of a team/s within MHM's portfolio of Community Matters services, ensuring high quality service delivery to clients. Duties to include: * To deliver emotional support, advice and guidance via face to face, telephone, and video. * To assess a situation to determine risk and the needs of the person accessing support. * To make decisions under pressure whilst communicating with the person accessing support. * To accurately record new contacts and details of visits and calls on relevant electronic systems. * To work in line with performance targets and key contractual requirements, providing data and case studies as requested. * To advise and be actively involved in individual risk assessment and review. * Where identified, an appropriate action plan/safety plan will be put in place to meet individual's needs. * To encourage those accessing support to recognise, understand and manage factors that affect their mental well being and physical health * To work with a range of partners and external agencies to meet individual's needs and support with individual safety and delivery of the service Please see attached job description for full detail. There is possibility for this position to be extended to permanent at the end of the fixed term contract. About us Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities What we offer you

Person Specification

Qualifications

Essential

• Please see attached Job Description/Person Specification

Experience

Essential

• Please see attached Job Description/Person Specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mental Health Matters

Address

Ashford Safe Haven, Paula Carr Diabetes Centre, William Harvey Hospital, Kennington Rd, Willesborough, Ashford TN24 0LZ

Ashford

TN24 0LZ

Employer's website

https://www.mhm.org.uk/ (Opens in a new tab)