Mental Health Matters

Crisis Recovery Worker - Slough

Information:

This job is now closed

Job summary

As a Crisis Recovery Worker, you will be required to provide a high quality, recovery focused service to individuals who have a range of mental health and autistic traits as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion. With experience of working within a community based, mental health setting, you should be able to inspire, engage and motivate people.

Main duties of the job

* You will be part of a small team supporting people in a crisis drop-in centre. * We are a non-clinical service, providing support to reduce immediate distress to those at risk of self-harm, suicide or experiencing trauma. * Our service provides information, safety planning and signposting for individuals, their families, and carers to meet their holistic needs. * You will work closely with mental health primary and secondary care, emergency services and partners agencies.

About us

East Berkshire Safe Haven, operated by Mental Health Matters (MHM) in partnership with the mental health crisis team, is a crisis support service in Slough, established in April 2022. Open seven days a week from 5 pm to 11 pm, it offers free mental health support to individuals aged 18 and above. The service provides a welcoming and informal setting with refreshments, offering one-on-one support without requiring prior engagement with Adult Mental Health Services. East Berkshire Safe Haven is available through walk-in, telephone, and virtual options and is dedicated to assisting individuals dealing with emotional distress, mental health crises, self-harm, suicidal ideation, general well-being issues, and the need for a non-judgemental space to share their feelings.

Details

Date posted

30 April 2024

Pay scheme

Other

Salary

£24,960 to £27,560 a year

Contract

Permanent

Working pattern

Part-time

Reference number

018910

Job locations

East Berkshire Safe haven, 54 High Street, Slough, SL1 1EL

Slough

SL1 1EL


Job description

Job responsibilities

1 x 18 hours per week 1 x 12 hours per week Service opening hours: Monday-Sunday 17:00- 23:00 Salary: £24,960 with progression to £27,560 per annum Base: East Berkshire Safe haven, 54 High Street, Slough, SL1 1EL About us Mental Health Matters (MHM) is a national charity with over 40 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support. Everything about MHM is person focused, our people are central to delivering the highest quality of service and care to the people who use our services. About the role As a Crisis Recovery Worker, you will be required to provide a high quality, recovery focused service to individuals who have a range of mental health and autistic traits as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion. With experience of working within a community based, mental health setting, you should be able to inspire, engage and motivate people. With the proven ability to identify barriers, understand need and support people to achieve their goals the role will include one to one engagement, facilitating activities within the service and community, administrative tasks, sign posting and engaging people in other provision. You will work alongside other Crisis Recovery Workers, Peer Support Workers (PSW) and Clinicians to achieve the best person-centered care with the service user for their recovery, whether that be joint working with other services to support them to make reasonable adjustments or PSW so patients can learn and practice skills. * You will be part of a small team supporting people in a crisis drop-in centre. * We are a non-clinical service, providing support to reduce immediate distress to those at risk of self-harm, suicide or experiencing trauma. * Our service provides information, safety planning and signposting for individuals, their families, and carers to meet their holistic needs. * You will work closely with mental health primary and secondary care, emergency services and partners agencies. About you You will have experience of working with Mental service users and will be able to inspire and engage people and have the ability to identify barriers and understand individual needs, while possessing excellent motivational skills. This will include one to one engagement and facilitating group-based activities, sign posting and engaging people in mainstream provision. You will have an understanding of working with people with a variety of complex needs including mental health, learning, physical and substance misuse would be an advantage for this post. Your knowledge of working within a community-based service is essential and will have equipped you with the relevant communication and interpersonal skills required for the role. Driving is not essential but access to transport could be essential. It is essential that you hold a Health and Social Care level 2 or level 3 and be willing to develop further as the role requires. This role is suitable for people wanting to build their experience of working with people experiencing mental health difficulties and will provide learning opportunities to support your development. What we offer You will go through our comprehensive, in-person training program in your first week of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues. In addition, you will receive: * A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service * A 5% contributory pension scheme, with the opportunity to increase contributions. * A holistic approach to your health and wellbeing, including Employee assistance programme and personalised wellbeing action plans. * Enhanced family friendly policies, pay and leave. * Cycle to work scheme. * Discounted gym membership. * Healthcare cash plan. * A discount platform covering online, high street and supermarket purchases. * You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role * Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career Closing date: Sunday 12th May 2024 Anticipated interview date: Week commencing Monday 13th May 2024

Job description

Job responsibilities

1 x 18 hours per week 1 x 12 hours per week Service opening hours: Monday-Sunday 17:00- 23:00 Salary: £24,960 with progression to £27,560 per annum Base: East Berkshire Safe haven, 54 High Street, Slough, SL1 1EL About us Mental Health Matters (MHM) is a national charity with over 40 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support. Everything about MHM is person focused, our people are central to delivering the highest quality of service and care to the people who use our services. About the role As a Crisis Recovery Worker, you will be required to provide a high quality, recovery focused service to individuals who have a range of mental health and autistic traits as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion. With experience of working within a community based, mental health setting, you should be able to inspire, engage and motivate people. With the proven ability to identify barriers, understand need and support people to achieve their goals the role will include one to one engagement, facilitating activities within the service and community, administrative tasks, sign posting and engaging people in other provision. You will work alongside other Crisis Recovery Workers, Peer Support Workers (PSW) and Clinicians to achieve the best person-centered care with the service user for their recovery, whether that be joint working with other services to support them to make reasonable adjustments or PSW so patients can learn and practice skills. * You will be part of a small team supporting people in a crisis drop-in centre. * We are a non-clinical service, providing support to reduce immediate distress to those at risk of self-harm, suicide or experiencing trauma. * Our service provides information, safety planning and signposting for individuals, their families, and carers to meet their holistic needs. * You will work closely with mental health primary and secondary care, emergency services and partners agencies. About you You will have experience of working with Mental service users and will be able to inspire and engage people and have the ability to identify barriers and understand individual needs, while possessing excellent motivational skills. This will include one to one engagement and facilitating group-based activities, sign posting and engaging people in mainstream provision. You will have an understanding of working with people with a variety of complex needs including mental health, learning, physical and substance misuse would be an advantage for this post. Your knowledge of working within a community-based service is essential and will have equipped you with the relevant communication and interpersonal skills required for the role. Driving is not essential but access to transport could be essential. It is essential that you hold a Health and Social Care level 2 or level 3 and be willing to develop further as the role requires. This role is suitable for people wanting to build their experience of working with people experiencing mental health difficulties and will provide learning opportunities to support your development. What we offer You will go through our comprehensive, in-person training program in your first week of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues. In addition, you will receive: * A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service * A 5% contributory pension scheme, with the opportunity to increase contributions. * A holistic approach to your health and wellbeing, including Employee assistance programme and personalised wellbeing action plans. * Enhanced family friendly policies, pay and leave. * Cycle to work scheme. * Discounted gym membership. * Healthcare cash plan. * A discount platform covering online, high street and supermarket purchases. * You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role * Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career Closing date: Sunday 12th May 2024 Anticipated interview date: Week commencing Monday 13th May 2024

Person Specification

Experience

Essential

  • Have awareness of/lived experience and experience of working
  • with people who have experienced mental health issues
  • Experience of record keeping

Qualifications

Essential

  • Level 2 qualification in Health and Social Care, or equivalent
  • subject, and be willing to complete an appropriate Level 3
  • qualification within 12 months of employment
Person Specification

Experience

Essential

  • Have awareness of/lived experience and experience of working
  • with people who have experienced mental health issues
  • Experience of record keeping

Qualifications

Essential

  • Level 2 qualification in Health and Social Care, or equivalent
  • subject, and be willing to complete an appropriate Level 3
  • qualification within 12 months of employment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mental Health Matters

Address

East Berkshire Safe haven, 54 High Street, Slough, SL1 1EL

Slough

SL1 1EL


Employer's website

https://www.mhm.org.uk/ (Opens in a new tab)

Employer details

Employer name

Mental Health Matters

Address

East Berkshire Safe haven, 54 High Street, Slough, SL1 1EL

Slough

SL1 1EL


Employer's website

https://www.mhm.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

People and Organisational Development

MHM Recruitment Team

recruitment@mhm.org.uk

01915163500

Details

Date posted

30 April 2024

Pay scheme

Other

Salary

£24,960 to £27,560 a year

Contract

Permanent

Working pattern

Part-time

Reference number

018910

Job locations

East Berkshire Safe haven, 54 High Street, Slough, SL1 1EL

Slough

SL1 1EL


Privacy notice

Mental Health Matters's privacy notice (opens in a new tab)