Crisis Recovery Worker - Dartford
Mental Health Matters
The closing date is 15 May 2024
Job summary
Dartford haven is a new service due to commence in June 2024. The service will be providing a crisis alternative to A and E through non-clinical, person centered support and recovery interventions.
Main duties of the job
* To deliver emotional support, advice and guidance via face to face, telephone, and video. * To assess a situation to determine risk and the needs of the person accessing support. * To make decisions under pressure whilst communicating with the person accessing support. * To accurately record new contacts and details of visits and calls on relevant electronic systems. * To work in line with performance targets and key contractual requirements, providing data and case studies as requested. * To advise and be actively involved in individual risk assessment and review. * Where identified, an appropriate action plan/safety plan will be put in place to meet individual's needs. * To encourage those accessing support to recognise, understand and manage factors that affect their mental wellbeing and physical health * To work with a range of partners and external agencies to meet individual's needs and support with individual safety and delivery of the service * To work as a team member, sharing information and supporting colleagues, ensuring they have the knowledge, information, and resources to be successful in their roles and make a positive and valued contribution to the service. * To communicate with external stakeholders as required. * To actively obtain relevant literature / resource materials from appropriate internal teams and external agencies to assist with support conversations and signposting. * To partake in training and mentoring for all new staff.
About us
Mental Health Matters (MHM) is a national charity with over 35 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support. Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users.
Date posted
17 April 2024
Pay scheme
Other
Salary
£24,000 to £26,500 a year
Contract
Permanent
Working pattern
Full-time
Reference number
018368
Job locations
19-21 High St, Dartford DA1 1DT
Dartford
DA1 1DT
Employer details
Employer name
Mental Health Matters
Address
19-21 High St, Dartford DA1 1DT
Dartford
DA1 1DT