Job responsibilities
Hours of work: 1 x 15 hours a week, 1 x 20 hours per week between 6pm and 11pm, Monday to Sunday, covering service opening hours of 365 days per year
Salary: £24,000 per annum - with progression to £26,500 per annum (pro rata)
Base: Canterbury Safe Haven, 22-23 North Lane, Canterbury, CT2 7EE
About us
Canterbury Safe Haven is an out of hours Crisis and emotional support service. We are open from 6pm to 11pm, Monday to Sunday. We are an open access provision offering support to anyone over the age of 16 years old. We provide crisis de-escalation and intervention as well as preventative mental health support and wellbeing maintenance.
About the role
As a Crisis Recovery Worker, you will be required to provide a high quality, recovery focused service to our clients who have a range of mental health and complex mental health needs as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion.
With experience of working within a community based, mental health setting, you should be able to inspire, engage and motivate people. With the proven ability to identify barriers, understand need and support people to achieve their goals the role will include one to one engagement, facilitating activities within the service and community, administrative tasks, sign posting and engaging people in other provision.
You will work alongside Peer Support Workers (PSW) and Clinicians to achieve the best person-centered care with the patient for their recovery, whether that be joint working with other services to support them to make reasonable adjustments or PSW so patients can learn and practice skills.
* You will be part of a small team supporting people in a crisis drop-in centre.
* We are a non-clinical service, providing support to reduce immediate distress to those at risk of self-harm, suicide or experiencing trauma.
* Our service provides information, safety planning and signposting for clients, their families and carers to meet their holistic needs.
* You will work closely with mental health primary and secondary care, emergency services, partners agencies.
About you
You will have experience of working with Mental Health and will be able to inspire and engage people and have the ability to identify barriers and understand client needs, while possessing excellent motivational skills. This will include one to one engagement and facilitating group-based activities, sign posting and engaging people in mainstream provision.
You will have an understanding of working with people with a variety of complex needs including mental health, learning, physical and substance misuse would be an advantage for this post. Your knowledge of working within a community-based service is essential and will have equipped you with the relevant communication and interpersonal skills required for the role. Due to the nature of the post, a full driving license and access to transport will be essential.
It is essential that you hold a Health and Social Care level 2 or level 3 and be willing to develop further as the role requires.
What we offer
You will go through our comprehensive, in-person training program in your first week of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues.
In addition, you will receive:
A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service
A 5% contributory pension scheme, with the opportunity to increase contributions.
A holistic approach to your health and wellbeing, including Employee assistance programme and personalised wellbeing action plans.
Enhanced family friendly policies, pay and leave.
Cycle to work scheme.
Discounted gym membership.
Healthcare cash plan.
A discount platform covering online, high street and supermarket purchases.
You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role
Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career
Closing Date: 22/04/2024
Anticipated Interview Date: 24/04/2024
The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.
Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application.
All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview.
MHM is an Equal Opportunities Employer.
