Team Manager

Job description

Job responsibilities

Job Title: Team Manager Hours of work: 37.5 seeking night shift cover. 8pm - 8AM with 3 hours of work from home for administrative tasks Service opening hours: 24 hours, 365 days a year, Salary: £28,500 with progression up to £31,500 per annum, Pro rota Base: Thanet Mental Health Unit, 164 Ramsgate Road, CT9 4BF About us Mental Health Matters (MHM) is a national charity with over 35 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support. Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users. Thanet haven is seeking management cover for the night shift of our crisis service. The service will be providing a crisis alternative to A and E through non-clinical, person centered support and recovery interventions. About the role As a Team Manager you will be required to provide a welcoming, safe, supportive, and non-clinical environment that promotes opportunities for our recovery focused service to clients who have a range of mental health needs. You will establish links to the crisis and home treatment teams, hospital liaison, street triage and other partners to promote independence and social inclusion. With experience of working within a community based, mental health setting, you should be able to inspire, engage and motivate people. With the proven ability to identify barriers, understand need and support people to achieve their goals the role will include one to one engagement, facilitating activities within the service and community, administrative tasks, sign posting and engaging people in other provision. You will work with a team of colleagues, including Crisis Recovery Workers (CRWs), Peer Support Workers (PSW), Volunteers and Clinicians to achieve the best person-centered care with the patient for their recovery, whether that be joint working with other services to support them to make reasonable adjustments or providing opportunities for clients to learn and practice skills. About you You will have experience of working in a Mental Health setting, with knowledge of Primary and Secondary Care pathways, and will be able to inspire and engage people and have the ability to identify barriers and understand client needs, while possessing excellent motivational skills. This will include one to one engagement and facilitating group-based activities, sign posting and engaging people in mainstream provision. You will have an understanding of working with people with a variety of complex needs and will be able demonstrate your ability to prioritize caseloads and have an understanding of the principles of the Care and Mental Health Act. Your knowledge of working within a community-based service is essential and will have equipped you with the relevant communication and interpersonal skills required for the role. As this role includes leading a team, you will have experience of leading, managing, coaching and mentoring colleagues and have excellent communication and internal skills. What we offer You will go through our comprehensive, in-person training program in your first week of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues. In addition, you will receive: * A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service * A 5% contributory pension scheme, with the opportunity to increase contributions. * A holistic approach to your health and wellbeing, including Employee assistance programme and personalised wellbeing action plans. * Enhanced family friendly policies, pay and leave. * Cycle to work scheme. * Discounted gym membership. * Healthcare cash plan. * A discount platform covering online, high street and supermarket purchases. * You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role * Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career

Person Specification

Qualifications

Essential

• Minimum of level 3 in Health and Social Care or
• equivalent related subject

Experience

Essential

• Experience of working in a recovery based social
• inclusion service
• Experience of work in a social care community-based
• setting
• Experience of managing and delivering to agreed
• budgets
• Experience of all aspects of staff management.
• Experience of management, including project, service
• and operational management.
• Experience of performance management and
• performance appraisals.
• Experience of setting and delivering to agreed targets.
• Experience of recruitment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mental Health Matters

Address

hanet Mental Health Unit, 164 Ramsgate Road, CT9 4BF

Margate

CT9 4BF

Employer's website

https://www.mhm.org.uk/ (Opens in a new tab)