Job summary
Employment Advisor
37.5 hours per week
£24,678 per annum
Based: Oxfordshire Employment Service
This is an exciting opportunity for individuals who are dedicated to the principles of social inclusion to work with adults with Mild to Moderate mental health needs.
Working
across Oxfordshire the post will work supporting people accessing primary care provision
by using evidence-based interventions to retain their job, liaising with
employers and assisting people in finding and keeping paid work.
As part of a wider team, you will work closely with mental health workers, partners and other agencies.
Main duties of the job
You will demonstrate an ability to
prioritize caseload and have an understanding of the principles of the
Equalities Act and how it relates to Employment Rights.
You will be educated to a minimum A
Level Standard (NVQ Level 3 or equivalent), you will have awareness of/and or
experience of working with people who have experienced mental health issues,
particularly in accessing employment and will have the demonstrated skills and
ability to help others identify and overcome barriers. You will have excellent
communication and interpersonal skills and be able to demonstrate a proactive
and highly motivated attitude. This post will operate throughout in the Oxfordshire
area and flexibility to travel regularly across the county is an expectation of
the role.
For an informal discussion,
please contact Ismail Chando 07799868927
About us
Mental Health Matters (MHM) is a national charity with over 35 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.
Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users.
What we offer
In return, MHM offers excellent training and development opportunities, flexible working (where appropriate), 25 days annual leave per annum/pro rata, plus statutory holidays and a 5% contributory pension scheme.
Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application.
All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview.
MHM is an Equal Opportunities Employer.
Job description
Job responsibilities
Job Title: Employment Advisor (EA)
Reporting
to: Senior
Employment Advisor (SEA)
Duties to include:
- Managing a complex active caseload
of 40 to 50 people who have experienced mental health problems and who
wish to gain, retain, or return to employment.
- Working with clinical teams and MHM
staff to identify the best outcomes for clients.
- Focussing on the aspirations of the
client to keep or obtain good employment, considering their strengths,
difficulties, and barriers.
- Assessing a client’s employment
goals and any concerns regarding their capacity for work, their confidence
to perform tasks and any factors that may be issues for employment. This
is to be achieved by using evidence-based interventions supporting the
individual to develop strategies to address them.
- Advocating on behalf of the person
with current and prospective employers if necessary, aiming to identify
work solutions that will overcome or minimise difficulties within the
workplace.
- Working with employers to raise
their awareness of mental health issues including the effects poor mental
health has on absenteeism, presentism and leaveism.
- Developing in-depth knowledge of
the local labour market, local support and new initiatives, taking into
account the needs of the client to broker effective interventions.
Including specialist schemes to help with retaining or finding employment.
- Working closely with local agencies
to identify appropriate job vacancies
- Where appropriate providing help
that will empower a client to find the right job and provide advice and
support on training and also how to prepare for employer interviews
- Appropriate signposting of the
person to other agencies who will be able to provide advice on other
benefits/support the person may be entitled too.
- Providing continued personalised
support after an individual has returned to work or secured employment to
help them to sustain employment.
- Referring the person to other
support if they have particularly complex barriers.
- Developing and maintaining the
integration of mental health treatment and employment support by
establishing effective liaison of IAPT employment support services and
other health and social care services.
- Networking in the community to
promote the service and MHM, build effective relationships and
partnerships and advocating the reduction of the stigma of poor mental
health.
- The post holder will be required to
accurately maintain records. Requiring them to enter clear, accurate and
detailed notes about service user interactions via NHS digital CRM platforms
Ensuring confidentiality and GDPR principles are always followed. And
complete all necessary paperwork including questionnaires, reports and
minutes for each interaction.
- Collection and report of data to
support service performance and evaluation
- Reporting any progress, change or
adverse event promptly to a senior EA.
- To proactively contribute to
continuously improving the service by making positive suggestions,
providing constructive feedback and assisting in the implementation of
agreed new ways of working.
- Willing
to study for all Role Relevant Qualifications as requested by commissioner
or funders.
- Engaging with regular case
management with Senior Employment Advisor
This section is required for all roles
Core Competencies
These will include
being able to demonstrate knowledge of:
How
to be non-judgemental
How
to promote anti-discriminatory practice
How
to maintain confidentiality
How
to promote equality and diversity
How
to engender empowerment and well-being
How
to promote equal opportunities
How
to ensure service users are treated with dignity and respect as part of ethical
practice
General:
1.
To
actively promote a positive image of Mental Health Matters.
2.
To
actively promote mental health issues positively
3. To ensure good
communications both within Mental Health Matters and external agencies.
4.
To
attend all supervision sessions or notified meetings where relevant.
5.
To
attend all mandatory training sessions.
6.
To
contribute to the development of best practice within the service.
7. To maintain up-to-date knowledge of legislation, national and local
policies and procedures in relation to Mental Health and Primary Care Services.
8. All employees have a
responsibility and a legal obligation to ensure that information processed for
both patients and staff is kept accurate, confidential, secure and in line with
the Data Protection Act (1998) and Security and Confidentiality Policies.
9. It is the
responsibility of all staff that they do not abuse their official position for
personal gain, to seek advantage of further private business or other interests
in the course of their official duties.
10. To promote and
implement MHMs Equality Policy in all aspects of employment and
service delivery.
11. To maintain the
confidentiality of all electronically stored personal data in line with the
provision of the Data Protection Act.
Finance:
- To ensure that all authorisation
procedures are adhered to in line with Mental Health Matters finance
authorisation procedures.
- To ensure the flow of relevant
information to the Finance Department.
Communication &
administration:
- To keep all relevant records and
information pertaining to area of responsibility and report information,
where necessary your line manager, whilst working within the agreed
administration procedures.
- Ensure that your line manager is
fully informed of any issues, which may effect the quality of service
provision.
- To attend all relevant meetings
both internally and externally.
- To provide reports as and when
required.
Risk Assessment:
- Must follow all risk assessments
plans
- Must report any area of risk and/or
changes or concerns
- Must review and update all risk
assessments
- Must carry out risk assessments for
your caseload and have these verified/authorised by your line manager.
- Must liaise with third parties
regarding risk and risk assessments.
Guardian 24:
- You must register with Guardian 24
(G24) and use in every lone working situation
- You must report immediately any
faults, problems or concerns regarding G24 to your line manager.
Job description
Job responsibilities
Job Title: Employment Advisor (EA)
Reporting
to: Senior
Employment Advisor (SEA)
Duties to include:
- Managing a complex active caseload
of 40 to 50 people who have experienced mental health problems and who
wish to gain, retain, or return to employment.
- Working with clinical teams and MHM
staff to identify the best outcomes for clients.
- Focussing on the aspirations of the
client to keep or obtain good employment, considering their strengths,
difficulties, and barriers.
- Assessing a client’s employment
goals and any concerns regarding their capacity for work, their confidence
to perform tasks and any factors that may be issues for employment. This
is to be achieved by using evidence-based interventions supporting the
individual to develop strategies to address them.
- Advocating on behalf of the person
with current and prospective employers if necessary, aiming to identify
work solutions that will overcome or minimise difficulties within the
workplace.
- Working with employers to raise
their awareness of mental health issues including the effects poor mental
health has on absenteeism, presentism and leaveism.
- Developing in-depth knowledge of
the local labour market, local support and new initiatives, taking into
account the needs of the client to broker effective interventions.
Including specialist schemes to help with retaining or finding employment.
- Working closely with local agencies
to identify appropriate job vacancies
- Where appropriate providing help
that will empower a client to find the right job and provide advice and
support on training and also how to prepare for employer interviews
- Appropriate signposting of the
person to other agencies who will be able to provide advice on other
benefits/support the person may be entitled too.
- Providing continued personalised
support after an individual has returned to work or secured employment to
help them to sustain employment.
- Referring the person to other
support if they have particularly complex barriers.
- Developing and maintaining the
integration of mental health treatment and employment support by
establishing effective liaison of IAPT employment support services and
other health and social care services.
- Networking in the community to
promote the service and MHM, build effective relationships and
partnerships and advocating the reduction of the stigma of poor mental
health.
- The post holder will be required to
accurately maintain records. Requiring them to enter clear, accurate and
detailed notes about service user interactions via NHS digital CRM platforms
Ensuring confidentiality and GDPR principles are always followed. And
complete all necessary paperwork including questionnaires, reports and
minutes for each interaction.
- Collection and report of data to
support service performance and evaluation
- Reporting any progress, change or
adverse event promptly to a senior EA.
- To proactively contribute to
continuously improving the service by making positive suggestions,
providing constructive feedback and assisting in the implementation of
agreed new ways of working.
- Willing
to study for all Role Relevant Qualifications as requested by commissioner
or funders.
- Engaging with regular case
management with Senior Employment Advisor
This section is required for all roles
Core Competencies
These will include
being able to demonstrate knowledge of:
How
to be non-judgemental
How
to promote anti-discriminatory practice
How
to maintain confidentiality
How
to promote equality and diversity
How
to engender empowerment and well-being
How
to promote equal opportunities
How
to ensure service users are treated with dignity and respect as part of ethical
practice
General:
1.
To
actively promote a positive image of Mental Health Matters.
2.
To
actively promote mental health issues positively
3. To ensure good
communications both within Mental Health Matters and external agencies.
4.
To
attend all supervision sessions or notified meetings where relevant.
5.
To
attend all mandatory training sessions.
6.
To
contribute to the development of best practice within the service.
7. To maintain up-to-date knowledge of legislation, national and local
policies and procedures in relation to Mental Health and Primary Care Services.
8. All employees have a
responsibility and a legal obligation to ensure that information processed for
both patients and staff is kept accurate, confidential, secure and in line with
the Data Protection Act (1998) and Security and Confidentiality Policies.
9. It is the
responsibility of all staff that they do not abuse their official position for
personal gain, to seek advantage of further private business or other interests
in the course of their official duties.
10. To promote and
implement MHMs Equality Policy in all aspects of employment and
service delivery.
11. To maintain the
confidentiality of all electronically stored personal data in line with the
provision of the Data Protection Act.
Finance:
- To ensure that all authorisation
procedures are adhered to in line with Mental Health Matters finance
authorisation procedures.
- To ensure the flow of relevant
information to the Finance Department.
Communication &
administration:
- To keep all relevant records and
information pertaining to area of responsibility and report information,
where necessary your line manager, whilst working within the agreed
administration procedures.
- Ensure that your line manager is
fully informed of any issues, which may effect the quality of service
provision.
- To attend all relevant meetings
both internally and externally.
- To provide reports as and when
required.
Risk Assessment:
- Must follow all risk assessments
plans
- Must report any area of risk and/or
changes or concerns
- Must review and update all risk
assessments
- Must carry out risk assessments for
your caseload and have these verified/authorised by your line manager.
- Must liaise with third parties
regarding risk and risk assessments.
Guardian 24:
- You must register with Guardian 24
(G24) and use in every lone working situation
- You must report immediately any
faults, problems or concerns regarding G24 to your line manager.
Person Specification
Skills and Knowledge
Essential
- Effective written and oral communication skills.
- Organisational skills.
- Ability to prioritise and plan own caseload.
- Basic counselling skills.
- Ability to assess individual strengths in relation to employment.
- Ability to adapt activities to be appropriate for the needs of an individual client.
- Ability to meet agreed specified service targets.
- Excellent interpersonal skills.
- Ability to collect and report data to support service performance and evaluation
- Knowledge of employment and disability related benefits.
- Vocational assessment and profiling.
Desirable
- Ability to negotiate with employers on behalf of service users.
- Ability to be flexible open and creative in problem solving.
- Ability to work as part of a multi disciplinary team
- Awareness of the needs of people with MH conditions. The issues surrounding work and the impact it can have on MH.
- Working knowledge of community resources.
- Knowledge of employment law and the Equality Act 2010.
- Knowledge of evidence based interventions to support people with common MH problems remain in, return to & gain work
Qualifications
Essential
- NVQ Level 3 (or equivalent) in a relevant subject (e.g. IAG, Coaching, Counselling, Employment Law, Social Care or Customer Service etc).
Desirable
- Evidence of further study in vocational training, careers advice and job retention.
- Multiple relevant qualifications.
Experience
Essential
- Experience of building and maintaining professional relationships.
- Experience of effectively managing and prioritizing caseloads
- Experience of providing vocational/employment support
- Experience of working within a multi disciplinary team
- Proven experience of delivering in a results-based environment
- Experience of working with people who have experienced mental health issues
- Experience of assessing, planning and facilitating activities that focus on recovery and vocational skills
Desirable
- Experience of providing vocational/employment support to people with mental health conditions.
- Understanding of the employment barriers and difficulties faced by people with mental health conditions
- Experience of delivering group activities.
- Experience in counselling
Personal Attributes
Essential
- A caring, responsible and positive approach.
- Reliable, trustworthy and enthusiastic.
- Motivated and innovative.
- Ability to work within a team and foster good working relationships.
- Regard for others and respect for individual rights of autonomy and confidentiality.
Desirable
- Willingness to travel to other locations throughout the organisation.
Person Specification
Skills and Knowledge
Essential
- Effective written and oral communication skills.
- Organisational skills.
- Ability to prioritise and plan own caseload.
- Basic counselling skills.
- Ability to assess individual strengths in relation to employment.
- Ability to adapt activities to be appropriate for the needs of an individual client.
- Ability to meet agreed specified service targets.
- Excellent interpersonal skills.
- Ability to collect and report data to support service performance and evaluation
- Knowledge of employment and disability related benefits.
- Vocational assessment and profiling.
Desirable
- Ability to negotiate with employers on behalf of service users.
- Ability to be flexible open and creative in problem solving.
- Ability to work as part of a multi disciplinary team
- Awareness of the needs of people with MH conditions. The issues surrounding work and the impact it can have on MH.
- Working knowledge of community resources.
- Knowledge of employment law and the Equality Act 2010.
- Knowledge of evidence based interventions to support people with common MH problems remain in, return to & gain work
Qualifications
Essential
- NVQ Level 3 (or equivalent) in a relevant subject (e.g. IAG, Coaching, Counselling, Employment Law, Social Care or Customer Service etc).
Desirable
- Evidence of further study in vocational training, careers advice and job retention.
- Multiple relevant qualifications.
Experience
Essential
- Experience of building and maintaining professional relationships.
- Experience of effectively managing and prioritizing caseloads
- Experience of providing vocational/employment support
- Experience of working within a multi disciplinary team
- Proven experience of delivering in a results-based environment
- Experience of working with people who have experienced mental health issues
- Experience of assessing, planning and facilitating activities that focus on recovery and vocational skills
Desirable
- Experience of providing vocational/employment support to people with mental health conditions.
- Understanding of the employment barriers and difficulties faced by people with mental health conditions
- Experience of delivering group activities.
- Experience in counselling
Personal Attributes
Essential
- A caring, responsible and positive approach.
- Reliable, trustworthy and enthusiastic.
- Motivated and innovative.
- Ability to work within a team and foster good working relationships.
- Regard for others and respect for individual rights of autonomy and confidentiality.
Desirable
- Willingness to travel to other locations throughout the organisation.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
