Job summary
Based: North of England; Time split
between home working & Central Office in Sunderland, with some travel in
England
We
are entering an exciting time of transformation and growth for MHM and this new
role will work closely with the CEO & Senior Leadership Team to deliver on
our plans for the future. You will play a key role in influencing and shaping
the organisation's development, increasing employee engagement and driving a
positive workplace culture, underpinned by our values. There is significant
change happening in health and social care and we are ambitious to influence
and shape the future support for those needing support with their mental health
and wellbeing. In this role you will be
instrumental in developing and implementing a new workforce strategy which
ensures we have a diverse, skilled and passionate workforce who are equipped
and enabled to deliver the objectives of our business strategy.
Main duties of the job
You
should be degree level & MCIPD qualified with a minimum of 5 years
experience in a broad HR role. You will bring an excellent understanding of
employment law, change management, learning & development, & talent
management. Building strong relationships with all members of staff, volunteers
& trustees is vital to this role together with managing, inspiring,
motivating and coaching the People Team.
Our
services cover a broad geography across England. This role will require some
travel whilst also leading and managing the People function based in Sunderland
(though currently home-working). Post-pandemic the People Team are likely to
adopt a blended way of working.
You can expect a competitive salary, generous
annual leave & pension entitlements, and to be supported in your personal &
professional development. Our people are passionate about supporting
individuals in their day to day lives, so we will ensure you have the
flexibility to fit all the important things into your own life.
About us
MHM is a leading provider of mental health
services in the VCSE sector, bringing innovation to our work with people with
mental health needs. We have a dedicated and experienced staff team of over 440
people, providing a comprehensive range of services which cover every aspect of
individuals lives, from employment and housing to community support and
psychological services.
Our staff are geographically dispersed across England
but all share the commitment of clients being at the heart of our work.
At MHM we help people achieve good mental &
physical wellbeing and live life to the full.
For an informal discussion,
please contact Jane Hughes, Chief Executive, on 07483 991764.
Interview: Tuesday 18 May 2021
We
reserve the right to close the vacancy once we have received sufficient
applications, so we advise you to submit your application as early as possible
to prevent disappointment. Disabled applicants who meet the minimum essential
short-listing criteria are guaranteed an interview.
Job description
Job responsibilities
Post Title: Head
of People and Organisational Development
Responsible to: Chief Executive
Reporting to: Chief Executive
Job Purpose
This role is responsible for leading a comprehensive and
professional People department, implementing strategic initiatives and managing
operational People activities. Working closely with senior leadership,
this role will activelyrecommend, participate in and
advise on organisational development initiatives and opportunities. The
Post-holder will be responsible for implementing a
workforce strategy in support of MHMs strategy and the achievement of
organisational goals.
The post-holder will be responsible for planning and setting the key
quality indicators for the People function, whilst managing, inspiring,
motivating and developing the team. Bringing an excellent understanding of
employment law, change management, learning and development and talent
management, the post-holder will work closely with other leaders and managers
to ensure we deliver on our goal of a diverse and engaged staff team who are
inspired, equipped and enabled to succeed. Building strong relationships with all
members of staff, volunteers and trustees is vital to this role.
Main Duties &
Responsibilities
Develop and implement People
strategies and initiatives aligned with the business strategy and drive a high
performance culture.
Participate in the implementation
of projects, leading on specific areas of responsibility, e.g. TUPE, restructures,
training and development and advise on change management programmes.
Responsible for the People function
covering the full HR lifecycle, systems, policies, business strategy and needs.
Lead, manage, coach, support and
develop the People team and work closely with the Business Support Manager to
ensure all People related transactional activities enable and support an
efficient and high performing team.
Responsible for managing the budget
for the People function and ensuring best value for money.
Lead, manage and resolve complex
employee relations issues and conduct or delegate effective, thorough and
objective investigations as required. Ensure that matters are addressed at the
earliest opportunity, supporting informal resolution where possible.
Ensure timely and accurate advice and
guidance to support managers in fulfilling their responsibilities and embedding
a culture of accountability and ownership.
Close working with the Director of
Finance and Corporate Services to ensure an effective and efficient payroll
system with timely and consistent record keeping.
Ensure
all systems, information and data used and managed by the People function is
accurate, current and available whilst ensuring confidentiality and information
governance procedures are appropriately maintained.
Establish
and embed successful and effective staff engagement and communication,
including the implementation of a staff forum and regular staff surveys.
Lead and advise on the following organisation
wide areas: staff wellbeing; talent and succession planning; recognition;
benefits and rewards; job evaluations, benchmarking and pay structure.
Develop, monitor and enhance People
policies, procedures and processes implementing changes where necessary.
Utilising a range of diagnostic and
developmental tools, lead on assessing and developing the culture of the
organisation.
Responsible for all activities
linked to the Investors in People award and implementation of plans to stretch
the organisation in its endeavour to be an employer of choice.
Oversee internal learning and
development, and provide professional expertise where applicable for external
learning and development opportunities managed by the Development Directorate.
Role model expected behaviours and
organisational values supporting an open, safe and inclusive organisational
culture and challenging inappropriate behaviours in others, in a professional
manner and in line with established policies and procedures.
Provide
regular written reports to the Senior Leadership Team and Board reporting on
key performance indicators and providing information based on specialist
knowledge.
Other Responsibilities
Create and engage with a broad external
network, including colleagues in partner agencies and other members of
professional organisations to build working relationships, share knowledge and
best practice.
Keep abreast of trends and industry
developments.
Act as the main point of contact
with external suppliers and specialist legal advisors.
Maintain in-depth knowledge of
legal requirements related to day-to-day management of employees, reducing
legal risks and ensuring regulatory compliance.
All employees have a responsibility to undertake training and
development as required. They also have a responsibility to assist, where
appropriate and necessary, with the training and development of fellow
employees.
All employees have a responsibility of care for their own and
others health and safety.
This job description is not exhaustive and is subject to
continuous change, in consultation with the post-holder.
Please note this job
description gives a statement of the general purpose of the job and provides an
outline of the duties and responsibilities involved. This does not constitute a contract of
employment.
Job description
Job responsibilities
Post Title: Head
of People and Organisational Development
Responsible to: Chief Executive
Reporting to: Chief Executive
Job Purpose
This role is responsible for leading a comprehensive and
professional People department, implementing strategic initiatives and managing
operational People activities. Working closely with senior leadership,
this role will activelyrecommend, participate in and
advise on organisational development initiatives and opportunities. The
Post-holder will be responsible for implementing a
workforce strategy in support of MHMs strategy and the achievement of
organisational goals.
The post-holder will be responsible for planning and setting the key
quality indicators for the People function, whilst managing, inspiring,
motivating and developing the team. Bringing an excellent understanding of
employment law, change management, learning and development and talent
management, the post-holder will work closely with other leaders and managers
to ensure we deliver on our goal of a diverse and engaged staff team who are
inspired, equipped and enabled to succeed. Building strong relationships with all
members of staff, volunteers and trustees is vital to this role.
Main Duties &
Responsibilities
Develop and implement People
strategies and initiatives aligned with the business strategy and drive a high
performance culture.
Participate in the implementation
of projects, leading on specific areas of responsibility, e.g. TUPE, restructures,
training and development and advise on change management programmes.
Responsible for the People function
covering the full HR lifecycle, systems, policies, business strategy and needs.
Lead, manage, coach, support and
develop the People team and work closely with the Business Support Manager to
ensure all People related transactional activities enable and support an
efficient and high performing team.
Responsible for managing the budget
for the People function and ensuring best value for money.
Lead, manage and resolve complex
employee relations issues and conduct or delegate effective, thorough and
objective investigations as required. Ensure that matters are addressed at the
earliest opportunity, supporting informal resolution where possible.
Ensure timely and accurate advice and
guidance to support managers in fulfilling their responsibilities and embedding
a culture of accountability and ownership.
Close working with the Director of
Finance and Corporate Services to ensure an effective and efficient payroll
system with timely and consistent record keeping.
Ensure
all systems, information and data used and managed by the People function is
accurate, current and available whilst ensuring confidentiality and information
governance procedures are appropriately maintained.
Establish
and embed successful and effective staff engagement and communication,
including the implementation of a staff forum and regular staff surveys.
Lead and advise on the following organisation
wide areas: staff wellbeing; talent and succession planning; recognition;
benefits and rewards; job evaluations, benchmarking and pay structure.
Develop, monitor and enhance People
policies, procedures and processes implementing changes where necessary.
Utilising a range of diagnostic and
developmental tools, lead on assessing and developing the culture of the
organisation.
Responsible for all activities
linked to the Investors in People award and implementation of plans to stretch
the organisation in its endeavour to be an employer of choice.
Oversee internal learning and
development, and provide professional expertise where applicable for external
learning and development opportunities managed by the Development Directorate.
Role model expected behaviours and
organisational values supporting an open, safe and inclusive organisational
culture and challenging inappropriate behaviours in others, in a professional
manner and in line with established policies and procedures.
Provide
regular written reports to the Senior Leadership Team and Board reporting on
key performance indicators and providing information based on specialist
knowledge.
Other Responsibilities
Create and engage with a broad external
network, including colleagues in partner agencies and other members of
professional organisations to build working relationships, share knowledge and
best practice.
Keep abreast of trends and industry
developments.
Act as the main point of contact
with external suppliers and specialist legal advisors.
Maintain in-depth knowledge of
legal requirements related to day-to-day management of employees, reducing
legal risks and ensuring regulatory compliance.
All employees have a responsibility to undertake training and
development as required. They also have a responsibility to assist, where
appropriate and necessary, with the training and development of fellow
employees.
All employees have a responsibility of care for their own and
others health and safety.
This job description is not exhaustive and is subject to
continuous change, in consultation with the post-holder.
Please note this job
description gives a statement of the general purpose of the job and provides an
outline of the duties and responsibilities involved. This does not constitute a contract of
employment.
Person Specification
Qualifications
Essential
- Degree level and MCIPD qualified with evidence of continuous professional development.
Desirable
Experience
Essential
- Minimum of 5 years experience in a broad HR role.
- Proven experience of leading and inspiring a successful People team in a People and service focused organisation.
- Significant experience of supporting and enabling managers through TUPE, restructures and other People related projects.
- Experience of developing and embedding Peoplefocused strategies, offering pragmatic solutions to deliver business objectives.
- Experience in development of People focused organisational policies and procedures.
- Experience of leading organisations, senior managers and teams through change and driving a high performance culture.
- Experience of managing the department budget.
- Experience of electronic systems to support and manage People functions and integration with payroll.
Desirable
- Experience of working in a relevant role in a not for profit organisation or in the public sector and ideally across multiple sites.
- Experience of implementation of information and record keeping systems.
Knowledge
Essential
- Solid employment law knowledge and proven experience of applying updated legislation to a variety of People situations.
- Strategic understanding, and operational delivery, of People agendas and best practice in day-to-day People processes.
- Knowledge and understanding of effective employee engagement and reward and recognition schemes.
Desirable
Skills and Ability
Essential
- Share the vision and act as a role model for implementing the values of MHM.
- A creative, flexible and strategic thinker with high levels of resilience.
- Collaborative style of working and facilitating positive change in a growing business.
- Able to work in a challenging and changing environment.
- Excellent interpersonal skills and emotional intelligence to build strong relationships with a wide range of people.
- Outstanding communication skills with the ability to establish credibility and articulate a clear vision.
- Ability to work with ambiguity and conflicting priorities.
- Discreet with high integrity and fair in dealing with all people and situations.
- Able to manage information and interpret and present high quality written, oral and numerical information.
- Strong IT skills and experience of systems to support the People function. (MHM uses Microsoft Office applications).
- Proven ability to analyse complex issues and develop and deliver action plans to address areas for improvement.
Person Specification
Qualifications
Essential
- Degree level and MCIPD qualified with evidence of continuous professional development.
Desirable
Experience
Essential
- Minimum of 5 years experience in a broad HR role.
- Proven experience of leading and inspiring a successful People team in a People and service focused organisation.
- Significant experience of supporting and enabling managers through TUPE, restructures and other People related projects.
- Experience of developing and embedding Peoplefocused strategies, offering pragmatic solutions to deliver business objectives.
- Experience in development of People focused organisational policies and procedures.
- Experience of leading organisations, senior managers and teams through change and driving a high performance culture.
- Experience of managing the department budget.
- Experience of electronic systems to support and manage People functions and integration with payroll.
Desirable
- Experience of working in a relevant role in a not for profit organisation or in the public sector and ideally across multiple sites.
- Experience of implementation of information and record keeping systems.
Knowledge
Essential
- Solid employment law knowledge and proven experience of applying updated legislation to a variety of People situations.
- Strategic understanding, and operational delivery, of People agendas and best practice in day-to-day People processes.
- Knowledge and understanding of effective employee engagement and reward and recognition schemes.
Desirable
Skills and Ability
Essential
- Share the vision and act as a role model for implementing the values of MHM.
- A creative, flexible and strategic thinker with high levels of resilience.
- Collaborative style of working and facilitating positive change in a growing business.
- Able to work in a challenging and changing environment.
- Excellent interpersonal skills and emotional intelligence to build strong relationships with a wide range of people.
- Outstanding communication skills with the ability to establish credibility and articulate a clear vision.
- Ability to work with ambiguity and conflicting priorities.
- Discreet with high integrity and fair in dealing with all people and situations.
- Able to manage information and interpret and present high quality written, oral and numerical information.
- Strong IT skills and experience of systems to support the People function. (MHM uses Microsoft Office applications).
- Proven ability to analyse complex issues and develop and deliver action plans to address areas for improvement.
