Receptionist

Brook

This job is now closed

Job summary

Hours: 15 hours per week to include Saturdays 10:45 - 15:00, one weekday (preferably Thursday) 10:15 - 18:15 and one other day, every 2 weeks.

Contract: Permanent

Location: NW1 1HJ

Salary: £21,255 Plus LWA, Pro Rata

Closing date 12/08/2023

ApplicationTip:Ensure yoursupporting statementrefers to the person specification as this will assist in a successful sift through to the interview stage.

Main duties of the job

To provide reception, referral, and information to clients in a flexible, respectful and non-judgemental manner, including referring to others, and answering queries; keeping up-to-date records and files; using IT systems and word-processing as appropriate.

About us

Brook is the UKs leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.

Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.

We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.

Date posted

08 August 2023

Pay scheme

Other

Salary

£21,255 a year 21255 pro rata per annum + LWA (£3947 pro rata) if applicable

Contract

Permanent

Working pattern

Part-time

Reference number

LON185(1)

Job locations

Brook Euston

London

NW1 1HJ

Job description

Job responsibilities

Do you have a passion for working with young people and supporting their health and wellbeing choices? Our trail blazing young persons sexual health service is looking for a Receptionist, preferably with experience of working in a customer facing role within the health sector. The friendly, dedicated, enthusiastic team at Brook in Euston work tirelessly to ensure that young people who come to see us are provided with the best possible advice, information and support for their contraception and sexual health choices. This is just one of our many 5 star reviews: Both my visits to Brook have been very informative and helpful, in a friendly and comfortable environment. Any worries or queries Ive had have been listened to and resolved. Making the process of finding the best form of contraception for me easier and more enjoyable. This is an exciting opportunity for someone who is friendly and enthusiastic with excellent organisational skills. The role is based at our clinic on Chalton Street, situated right in the middle between Euston and Kings Cross/St Pancras stations where we support young people from a diverse range of backgrounds. We are keen to ensure ease of access for our Service Users, which includes innovative digital approaches.

To learn more about therole and person specification please read the attached 'job specification'which can be found on the application form.

Benefits of working for Brook:

Annual leave 28 days per annum, increasing up to 33 days plus 8 bank holidays
Sick pay (from 3 up to 12 weeks fully paid)
Flexible working
Gratitude scheme
Assisted purchase scheme
Cycle to Work up to £1k
Employee Assistance Programme (EAP)
Long service awards
Maternity and paternity pay
Pension scheme with contributions matched up to a maximum of 4%
Training and development opportunities

Please note - this role requires the successful applicant to undertake an enhanced DBS check.

Candidates must be able to provide paperwork demonstrating their right to work in the UK.If you are interested in applying for this post, please review the Job Descriptionand complete an application form.

Please note: internal applicants with live sanctions or performance improvement plans in place will not be considered for this role. For more information on what it means to work for Brook, please read the Working for Brook document on our Careerspage.

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.

Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.

Thank you for your interest in working for Brook.

Brook Safeguarding with Purpose

Working with People Safely. Safe Place, Safe People.

Job description

Job responsibilities

To learn more about therole and person specification please read the attached 'job specification'which can be found on the application form.

Benefits of working for Brook:

Annual leave 28 days per annum, increasing up to 33 days plus 8 bank holidays
Sick pay (from 3 up to 12 weeks fully paid)
Flexible working
Gratitude scheme
Assisted purchase scheme
Cycle to Work up to £1k
Employee Assistance Programme (EAP)
Long service awards
Maternity and paternity pay
Pension scheme with contributions matched up to a maximum of 4%
Training and development opportunities

Please note - this role requires the successful applicant to undertake an enhanced DBS check.

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.

Thank you for your interest in working for Brook.

Brook Safeguarding with Purpose

Working with People Safely. Safe Place, Safe People.

Person Specification

Experience and skills

Essential

Please read the attached document with the full role and person specifications.

Desirable

Please read the attached document with the full role and person specifications.

Person Specification

Experience and skills

Essential

Please read the attached document with the full role and person specifications.

Desirable

Please read the attached document with the full role and person specifications.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.