Job responsibilities
Job Summary
The pharmacy technicians will play an important role within
the PCN, complementing clinical pharmacists and other members of the PCN
multi-disciplinary team. Whilst this is a non-prescribing role, the role will
work under supervision to ensure effective and efficient use of medicines and
support patient care.
The purpose of the role is to support the Primary Care
Network to ensure the delivery of safe, effective and efficient systems for
repeat prescribing, medicines optimisation, reducing medicines waste and
maximising patient outcomes. The post holder will support the clinical
pharmacist with Structured Medication Reviews. The post will also help patients
to get the best from their medicines by switching medications to agreed and
approved protocols, improving repeat prescribing processes in General Practice,
including promotion of repeat dispensing and online ordering, minimising
clinical risk and aiming to reduce wasted medicines.
Pharmacy technicians core role responsibilities will cover
clinical, and technical and administrative categories.
The role will also include training and development of
administrators to support improved co-ordination and effective pharmacy
administration within general practice, especially with relation to repeat
prescribing systems and processes.
In addition, the post holder will be responsible for
encouraging the development of better understanding of the principles of
medicines optimisation throughout the practice teams and promoting good
practice in line with therapeutic developments. This will involve assisting the
PCN in achieving national requirements, NICE implementation and utilisation of
medicines optimisation initiatives.
Applicants should be currently registered with the GPHC,
have proof of CPD, be enrolled in or qualified from an approved training
pathway-like the PCPEP
Applicants should also have:
A full UK driving License or suitable access to
transport to be able to travel to sites within the PCN area
DBS check (will be conducted by Imp upon job
offer)
Job Responsibilities
Clinical/Patient Facing
Take a
central role in the clinical aspects of shared care protocols and liaising with
specialist pharmacists for more complex patients.
Support
the Clinical Pharmacist in Structure Medication Reviews (SMR) e.g. organise
necessary monitoring tests prior to SMR
To
undertake medicines reconciliation in accordance with practice protocols and to
update patients medical records / prescribing accordingly.
To respond
to medication queries from patients and staff in a professional manner
referring to the appropriate GP in accordance with practice protocols.
To
participate in medication audits.
Support
initiatives for antimicrobial stewardship to reduce inappropriate antibiotic
prescribing;
To support
the achievement of prescribing Quality and Outcomes Framework targets, QIPP,
Improvement and Innovation Fund and other commissioned services across
practices and the PCN.
To provide
advice to GPs, staff and patients in changes to prescribing to support the
improvement of prescribing safety, quality and cost effectiveness.
To assist
in the appropriate monitoring and management of prescribing budgets and to
liaise with the medicines management team at the CCG.
To prepare
evidence based resources and information to support the implementation of
rational cost-effective prescribing.
To support
the Practices to provide medication reviews, patient information leaflets,
medicine awareness; and to undertake community visits as appropriate.
To take a
proactive approach to the safe handling of prescriptions, including assessment
of risk and making recommendations for improvement.
To advise
on the sourcing and safe management of medicines as appropriate.
Administrative Responsibilities
Other duties and responsibilities to be undertaken may include any or
all the items in the following list:
Implement efficient ordering and
return processes and reducing medication wastage.
Provide training and support on the
legal, safe and secure handling of medicines, including the implementation of
the Electronic Prescription Service (EPS).
Promotion of Electronic Repeat
Dispensing (eRD) and online ordering
Working
with the Practices to contribute to the review and development of repeat
prescribing protocols / Standard Operating Procedures to improve the efficiency
and effectiveness of repeat prescribing systems.
Support the implementation of
national prescribing policies and guidance within GP practices and other
primary care settings.
Taking
messages and passing on information as appropriate.
Maintain SystmOne
templates to ensure accurate and detailed clinical data is entered into the
patient record in a standardised way.
To keep records
of your work and adhere to confidentiality, information sharing protocols and
provide monitoring information as required in accordance with practice
procedures.
Provide
comprehensive outcome focused reports detailing the progress
Initiating
contact with and responding to requests from patients, other team members and
associated healthcare professionals and providers.
Helping to
maintain a positive, patient focused and supportive culture.
Any other
duties commensurate with this position.
Other Responsibilities
To assist
the PCN Director(s) and board in setting and realising the PCN vision, mission
and business strategy
To play a
role in the delivery of high-quality primary health care services
Provide
support to individuals, their families and carers to take control of their
health and wellbeing, live independently and improve their health outcomes, as
a key member of the PCN multi-disciplinary team.
Working
under supervision of the Clinical Pharmacists as well as from core network
member practices (when undertaking practice specific duties) i.e. the GPs,
Practice Managers and the Business Manager take referrals from the network
practices.
Maintain a
working relationship with local health care providers enable service delivery
of mutual benefit and build a network and knowledge of referral routes to and
from service providers.
To
establish and maintain effective liaison with stakeholders including health,
voluntary, social and education resources, attending relevant meetings as
necessary
Refer
people and/or introduce them to appropriate organisations in Lincoln and
nationally (where appropriate) e.g. voluntary, statutory (local authority) and
local NHS organisations.
To
represent the PCN in cross organisation meetings when agreed e.g. locality/CCG
meetings
Collate
feedback / analysis data on behalf of the PCN to report to the PCN Board and
CCG/NHSE as required
Be
responsible for the organisation, planning and of own workload to meet set deadlines.
Following
PCN and practice policies and procedures as appropriate.
To inform
and shape the role to an ever changing environment
Duties will vary
from time to time under the direction of the Clinical Directors dependent on
current and evolving PCN workload and staffing levels.
All Pharmacy Technicians
must work within their competencies, and have professional indemnity for their
role.