Job summary
The Business Manager plays a vital role in ensuring that the
day-to-day operations of our business run smoothly. The post holder will work
under direction from the Board and Clinical Directors, to plan, direct,
co-ordinate, manage people and policies on behalf of Imp Healthcare Ltd. The
role will support and ensure delivery in line with the business mission, vision
and values. The post holder will assist the Board to grow the business, remain
sustainable and deliver high quality outcomes.
The role
oversees the daily operational activities of both the Imp Healthcare Ltd and
its Primary Care Network (PCN), and are responsible for ensuring that effective methods are put into
place in order that both operations run smoothly and efficiently.
The role will be based across all the member practices and therefore will not be based at one specific location.
Main duties of the job
The main duties of the role will cover:
- Responsibility for Supporting Patient
Care
- Governance
- Responsibilities for Human
Resources
- Business Development
- Responsibilities for physical
resources
- Communications and
leadership
- Planning and organising
- Quality
- Contract Adherence
- Meetings
- Partnership working
- Analysis and data
management
- Financial planning and monitoring
About us
Imp Healthcare Ltd was formed in 2015 and has grown over time from six to nine
practices, Nettleham, Lindum, Minster, Welton, Ingham, Glebe Park, Willingham
by Stow, Abbey and Cliff House all of whom are spread across the North Lincoln
area with a total patient base of approx. 70,000.
The company is led by a board of four directors, two GPs and
two Business Managers from four of the practices and regular meetings are held
between member practices, managers and the board with additional input and
support from a nationally recognised consultant as needed.
Members are excited at the prospect of working collaboratively and embracing the changes this brings. We have developed a successful Primary Care Network which is improving
the care and services to all of our patients using a collaborative approach.
Imp Healthcare Ltd registered office is Welton Family Health Centre.
Job description
Job responsibilities
The Business Manager plays a vital role in ensuring that the
day-to-day operations of our business run smoothly. The post holder will work
under direction from the Board and Clinical Directors, to plan, direct,
co-ordinate, manage people and policies on behalf of Imp Healthcare Ltd. The
role will support and ensure delivery in line with the business mission, vision
and values. The post holder will assist the Board to grow the business, remain
sustainable and deliver high quality outcomes.
The role
oversees the daily operational activities of both the Imp Healthcare Ltd and
its PCN, and are responsible for ensuring that effective methods are put into
place in order that operations run smoothly and efficiently. The Business
Manager will support the development of both Federation and PCN, while
providing the relevant data to enable the most effective decisions to be taken.
Job description
Job responsibilities
The Business Manager plays a vital role in ensuring that the
day-to-day operations of our business run smoothly. The post holder will work
under direction from the Board and Clinical Directors, to plan, direct,
co-ordinate, manage people and policies on behalf of Imp Healthcare Ltd. The
role will support and ensure delivery in line with the business mission, vision
and values. The post holder will assist the Board to grow the business, remain
sustainable and deliver high quality outcomes.
The role
oversees the daily operational activities of both the Imp Healthcare Ltd and
its PCN, and are responsible for ensuring that effective methods are put into
place in order that operations run smoothly and efficiently. The Business
Manager will support the development of both Federation and PCN, while
providing the relevant data to enable the most effective decisions to be taken.
Person Specification
Essential Physical & Mental Requirements
Essential
- -To demonstrate an awareness and understanding of the factors that contribute to good health and the importance of promoting these in line with the local & national commissioning health aims
- -Car driver and has own transport or access to other suitable transport for meeting attendance
- -Regularly required to exercise prolonged periods of analysis to produce information and or reports
- -Required to present information orally to mixed audiences regularly
- -Mainly office & home based
- -Regularly required to use computer software to produce reports and presentations and analyse data
- -Able to work productively in a high pressured role and environment with tight deadlines and conflicting demands
- -Robust character able to cope with pressurised role / competing demands and changing priorities
- -Flexible in approach to work
- -Flexible working location and hours to meet role demands
- -Can do attitude
- -Ability to manage projects / services in remote / multiple locations
- -A self-starter who does not require micro-management able to plan and organise own and others workload efficient and effectively
Desirable
- -Cooperate with the Imp Healthcare Board and local & national commissioners to ensure that any relevant legal requirements are complied with
Experience
Essential
- -Ideally strong background in data analysis budget and project management
- -At least 1 years experience working in an autonomous role with minimal supervision
- -Experience of project management including budget management and HR deployment and tasking within projects
- -Capable of interacting with a wide range of people, with excellent communication and interpersonal skills. Able to gain confidence of clients, clinicians, senior managers and others involved in delivery of service.
- -Ability to influence policy/procedures in line with National / local initiatives
- -Computer literate Excel, Word, PowerPoint, Outlook
- -Experience in analysing, interpreting and presenting highly complex data
- -To demonstrate an awareness and understanding of supporting equality and valuing diversity within their role.
- -To understand the need to develop and monitor inclusive policies and procedures
- -Able to prepare and give formal presentations to groups
- -Experience of successful medium and large scale change management
- -Able to write documentation clearly and succulently
- -Previous budget and financial management experience and ensure VFM and enforcing financial controls
- -Able to motivate self and others
- -Embody and deliver culture, vision and values of PCW
- -Able to prioritise conflicting demands and make correct decisions
- -Able to work proactively
- -Able to work independently and effectively within a team
- -Able to plan, hold, chair and minute meetings
- -At least 1 years previous experience of line managing staff to include recruitment, inductions, mentoring, supervision, monitoring performance and appraisals
- -Operates within the agreed guidelines and requirements Imp Healthcare and the local and national requirements including referrals and prescribing
Desirable
- -A fundamental understanding of the equality and diversity agenda
- -Experience of developing and monitoring inclusive policies and procedures/services (e.g. impact assessments)
- -Able to plan, implement and review new services from processes, to full scale service launch
- -Able to work to achieve performance standards such as KPIs, CQUINNS, QOF, QOS
- -Understanding NHS processes and systems
- -Excellent attention to detail
- -Previous experience of working in primary care industry
Qualifications
Essential
- GSCE or equivalent in English Language and Mathematics
Desirable
- -Higher level qualification such as A Level, BTEC, Degree
- -Management qualification
- -Project management qualification or training
- -RSA / Computer skills
Person Specification
Essential Physical & Mental Requirements
Essential
- -To demonstrate an awareness and understanding of the factors that contribute to good health and the importance of promoting these in line with the local & national commissioning health aims
- -Car driver and has own transport or access to other suitable transport for meeting attendance
- -Regularly required to exercise prolonged periods of analysis to produce information and or reports
- -Required to present information orally to mixed audiences regularly
- -Mainly office & home based
- -Regularly required to use computer software to produce reports and presentations and analyse data
- -Able to work productively in a high pressured role and environment with tight deadlines and conflicting demands
- -Robust character able to cope with pressurised role / competing demands and changing priorities
- -Flexible in approach to work
- -Flexible working location and hours to meet role demands
- -Can do attitude
- -Ability to manage projects / services in remote / multiple locations
- -A self-starter who does not require micro-management able to plan and organise own and others workload efficient and effectively
Desirable
- -Cooperate with the Imp Healthcare Board and local & national commissioners to ensure that any relevant legal requirements are complied with
Experience
Essential
- -Ideally strong background in data analysis budget and project management
- -At least 1 years experience working in an autonomous role with minimal supervision
- -Experience of project management including budget management and HR deployment and tasking within projects
- -Capable of interacting with a wide range of people, with excellent communication and interpersonal skills. Able to gain confidence of clients, clinicians, senior managers and others involved in delivery of service.
- -Ability to influence policy/procedures in line with National / local initiatives
- -Computer literate Excel, Word, PowerPoint, Outlook
- -Experience in analysing, interpreting and presenting highly complex data
- -To demonstrate an awareness and understanding of supporting equality and valuing diversity within their role.
- -To understand the need to develop and monitor inclusive policies and procedures
- -Able to prepare and give formal presentations to groups
- -Experience of successful medium and large scale change management
- -Able to write documentation clearly and succulently
- -Previous budget and financial management experience and ensure VFM and enforcing financial controls
- -Able to motivate self and others
- -Embody and deliver culture, vision and values of PCW
- -Able to prioritise conflicting demands and make correct decisions
- -Able to work proactively
- -Able to work independently and effectively within a team
- -Able to plan, hold, chair and minute meetings
- -At least 1 years previous experience of line managing staff to include recruitment, inductions, mentoring, supervision, monitoring performance and appraisals
- -Operates within the agreed guidelines and requirements Imp Healthcare and the local and national requirements including referrals and prescribing
Desirable
- -A fundamental understanding of the equality and diversity agenda
- -Experience of developing and monitoring inclusive policies and procedures/services (e.g. impact assessments)
- -Able to plan, implement and review new services from processes, to full scale service launch
- -Able to work to achieve performance standards such as KPIs, CQUINNS, QOF, QOS
- -Understanding NHS processes and systems
- -Excellent attention to detail
- -Previous experience of working in primary care industry
Qualifications
Essential
- GSCE or equivalent in English Language and Mathematics
Desirable
- -Higher level qualification such as A Level, BTEC, Degree
- -Management qualification
- -Project management qualification or training
- -RSA / Computer skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).