HR Manager

Trust Primary Care Ltd

Information:

This job is now closed

Job summary

Consolidating and implementing the HR function for an organisation with a growing team and a supportive learning culture. The HR Manager will need to be a hands-on all-rounder, who relishes the variety of getting involved in everything from employee relations, appraisals, recruitment and training, contracts to also some office management responsibilities. Trust Primary Care Ltd (TPC) employs around 80 staff, comprising a large Pharmacy team, Nurses on a Vocational Training Scheme, and a core team to run a locum staff bank service, the day to day business of TPC as a whole and the West Yorkshire Primary Care Workforce and Training Hub. The role will be supported by some HR administration time, but the role may be very operational at times, as needed. As part of your role, you will also be supporting the development and growth of the HR administrator.

TPC is a membership organisation of 16 shareholding GP Practices in the Bradford area. As part of our ongoing support to members, we are looking to develop an HR service for members to access if they wish. You will work with the practice managers of these practices to develop this service and be embedded as the HR manager for their teams (initially for one practice only, with a team of 50). As this service grows, you will also make recommendations for additional support required, for instance increased administration time. Travel between teams and practices will be needed and a full driving license and own transport are essential.

Main duties of the job

To contribute to the maintenance and development of an HR and ER function that is aligned to the service delivery objectives and standards required by the organisation.

Facilitate the provision of workforce information to enable the development of workforce plans.

Review, maintain and implement a full suite of HR and Employment policies for the organisation and ensure they are current and conform to current legislation and HR best practice.

Contribute to the formulation of all policies and training that impact across the organisation.

Develop and maintain appropriate recording systems associated with all HR process and policies, including an Employee Relations tracker/case log.

Please note: We have recently acquired TeamNet software to assist with maintenance and compliance of HR records.

About us

Trust Primary Care Ltd (TPC) is a member organisation of 16 GP practices across Bradford. We have built a large internal team to work across practices, offering services such as Pharmacy & Anticoagulation and a Lung Health Checks screening programme. We also hold a contract from NHS England to run a Primary Care Workforce & Training Hub across West Yorkshire, committed to the development of a thriving, multidisciplinary primary care workforce. We also hold contracts for Dermatology and Minor Surgery, delivered by our specialist member practices across Bradford.

Date posted

01 July 2024

Pay scheme

Other

Salary

Depending on experience £30,000 to £35,000, dependent on experience

Contract

Permanent

Working pattern

Full-time

Reference number

B0320-24-0013

Job locations

Ridge Medical Practice, 2nd Floor

Cousen Road

Bradford

West Yorkshire

BD7 3JX


Bowling Hall Medical Centre

459 Rooley Lane

Bradford

West Yorkshire

BD4 7SE


Highfield Health Centre

2 Procter Street

Bradford

West Yorkshire

BD4 9QA


Job description

Job responsibilities

Responsibilities:

General

To contribute to the maintenance and development of an HR and ER function that is aligned to the service delivery objectives and standards required by the organisation.

Facilitate the provision of workforce information to enable the development of workforce plans.

Review, maintain and implement a full suite of HR and Employment policies for the organisation and ensure they are current and conform to current legislation and HR best practice.

Contribute to the formulation of all policies and training that impact across the organisation.

Develop and maintain appropriate recording systems associated with all HR process and policies, including an Employee Relations tracker/case log.

Please note: We have recently acquired TeamNet software to assist with maintenance and compliance of HR records.

Recruitment

Provide a recruitment management and administration service which includes:

o producing and updating recruitment literature

o placing and managing advertisements

o preparing information for short listing and interviews

o holding interviews, with relevant team manager support

o producing offer letters, Job Descriptions and Contracts of Employment reviewing the latest required Terms & Conditions.

Induction

Review, maintain and update as appropriate new staff Induction Booklets and Induction process.

Review, maintain and update as appropriate the Mandatory Training required as an organisation which reflects NHS General Practice policy.

Review, maintain and update as appropriate the Staff Handbook.

Carry out new staff Inductions, including Mandatory Training.

Co-ordinate all Smartcard and SystmOne staff log-ins and renewals.

Arrange for new staff Network Accounts.

Ongoing HR Service Delivery

Manage disciplinary, grievance and respect at work investigations, and participate in formal hearings and appeals as required.

Manage robust Probationary Period reviews to ensure staff are supported into their permanent role, or appropriate remedial action is taken.

Schedule and carry out staff Personal Development Interviews, with relevant team manager support, and New Employee Reviews and maintain records associated with these.

Maintain policies and forms to record registrations etc of clinical staff in direct employment and on locum staff banks, where applicable.

Produce Amendments to Contracts of Employment as required.

Maintain and update all HR staff records/database.

Undertake Exit Interviews with staff leaving the organisation.

Provide advice and procedures to improve the capability and conduct of the workforce.

Improve the health and wellbeing of staff by managing sickness absence in line with policy by:-

o Coordinating timely and appropriate workforce information to managers on attendance

o Maintaining accurate and up to date absence monitoring and management information to support managers in optimising attendance

o Providing advice on short term and long term sickness management issues and taking action where needed

o Managing the sickness review meetings and capability hearings

o Managing ill health retirement/medical terminations as appropriate

o Supporting managers and staff on the consultation process for the management of change

o Providing support by producing documentation, running consultation meetings and one to one meetings as required

o Identifying staff requiring redeployment, and liaise with the relevant managers to ensure access to suitable alternative employment and service continuity

Implement & monitor compliance in relation to data protection, equality and diversity and other HR related legislation.

Job description

Job responsibilities

Responsibilities:

General

To contribute to the maintenance and development of an HR and ER function that is aligned to the service delivery objectives and standards required by the organisation.

Facilitate the provision of workforce information to enable the development of workforce plans.

Review, maintain and implement a full suite of HR and Employment policies for the organisation and ensure they are current and conform to current legislation and HR best practice.

Contribute to the formulation of all policies and training that impact across the organisation.

Develop and maintain appropriate recording systems associated with all HR process and policies, including an Employee Relations tracker/case log.

Please note: We have recently acquired TeamNet software to assist with maintenance and compliance of HR records.

Recruitment

Provide a recruitment management and administration service which includes:

o producing and updating recruitment literature

o placing and managing advertisements

o preparing information for short listing and interviews

o holding interviews, with relevant team manager support

o producing offer letters, Job Descriptions and Contracts of Employment reviewing the latest required Terms & Conditions.

Induction

Review, maintain and update as appropriate new staff Induction Booklets and Induction process.

Review, maintain and update as appropriate the Mandatory Training required as an organisation which reflects NHS General Practice policy.

Review, maintain and update as appropriate the Staff Handbook.

Carry out new staff Inductions, including Mandatory Training.

Co-ordinate all Smartcard and SystmOne staff log-ins and renewals.

Arrange for new staff Network Accounts.

Ongoing HR Service Delivery

Manage disciplinary, grievance and respect at work investigations, and participate in formal hearings and appeals as required.

Manage robust Probationary Period reviews to ensure staff are supported into their permanent role, or appropriate remedial action is taken.

Schedule and carry out staff Personal Development Interviews, with relevant team manager support, and New Employee Reviews and maintain records associated with these.

Maintain policies and forms to record registrations etc of clinical staff in direct employment and on locum staff banks, where applicable.

Produce Amendments to Contracts of Employment as required.

Maintain and update all HR staff records/database.

Undertake Exit Interviews with staff leaving the organisation.

Provide advice and procedures to improve the capability and conduct of the workforce.

Improve the health and wellbeing of staff by managing sickness absence in line with policy by:-

o Coordinating timely and appropriate workforce information to managers on attendance

o Maintaining accurate and up to date absence monitoring and management information to support managers in optimising attendance

o Providing advice on short term and long term sickness management issues and taking action where needed

o Managing the sickness review meetings and capability hearings

o Managing ill health retirement/medical terminations as appropriate

o Supporting managers and staff on the consultation process for the management of change

o Providing support by producing documentation, running consultation meetings and one to one meetings as required

o Identifying staff requiring redeployment, and liaise with the relevant managers to ensure access to suitable alternative employment and service continuity

Implement & monitor compliance in relation to data protection, equality and diversity and other HR related legislation.

Person Specification

Qualifications

Essential

  • Recognised HR qualification - CIPD Level 5
  • Basic IT knowledge
  • Proven work experience as an HR Manager or similar role.
  • Excellent knowledge of employment law
  • Hands-on experience with Human Resources Information Systems
  • Experience of designing compensation and benefits packages
  • Ability to develop clear and fair company policies
  • Excellent knowledge of Microsoft Office
  • Familiarity with Internet and Outlook
  • Ability to work on own initiative when required and as part of a team
  • Good written and verbal communication skills
  • Recognises the importance of being discerning about what is communicated due to the nature of the post
  • Confidentiality at all times
  • Team management & training skills
  • Excellent analytical and decision-making abilities
  • Excellent planning and organisational skills
  • Ability to re-organise projects taking into account changing priorities
  • Flexibility to meet the needs of the post and organisations requirements

Desirable

  • Recognised IT qualification eg ECDL or equivalent.
  • Experience of working in a health care or other public sector setting.
  • Knowledge and understanding of Health and Safety at work.
  • Knowledge and understanding of GDPR in the context of an NHS organisation.
  • Previous experience of using TeamNet.

Experience

Essential

  • Experience of managing ER cases

Desirable

  • Experience of working in primary care
Person Specification

Qualifications

Essential

  • Recognised HR qualification - CIPD Level 5
  • Basic IT knowledge
  • Proven work experience as an HR Manager or similar role.
  • Excellent knowledge of employment law
  • Hands-on experience with Human Resources Information Systems
  • Experience of designing compensation and benefits packages
  • Ability to develop clear and fair company policies
  • Excellent knowledge of Microsoft Office
  • Familiarity with Internet and Outlook
  • Ability to work on own initiative when required and as part of a team
  • Good written and verbal communication skills
  • Recognises the importance of being discerning about what is communicated due to the nature of the post
  • Confidentiality at all times
  • Team management & training skills
  • Excellent analytical and decision-making abilities
  • Excellent planning and organisational skills
  • Ability to re-organise projects taking into account changing priorities
  • Flexibility to meet the needs of the post and organisations requirements

Desirable

  • Recognised IT qualification eg ECDL or equivalent.
  • Experience of working in a health care or other public sector setting.
  • Knowledge and understanding of Health and Safety at work.
  • Knowledge and understanding of GDPR in the context of an NHS organisation.
  • Previous experience of using TeamNet.

Experience

Essential

  • Experience of managing ER cases

Desirable

  • Experience of working in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Trust Primary Care Ltd

Address

Ridge Medical Practice, 2nd Floor

Cousen Road

Bradford

West Yorkshire

BD7 3JX


Employer's website

http://www.trustprimarycare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Trust Primary Care Ltd

Address

Ridge Medical Practice, 2nd Floor

Cousen Road

Bradford

West Yorkshire

BD7 3JX


Employer's website

http://www.trustprimarycare.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Chief Operating Officer

Marie Stout

marie.stout@bradford.nhs.uk

01274425661

Date posted

01 July 2024

Pay scheme

Other

Salary

Depending on experience £30,000 to £35,000, dependent on experience

Contract

Permanent

Working pattern

Full-time

Reference number

B0320-24-0013

Job locations

Ridge Medical Practice, 2nd Floor

Cousen Road

Bradford

West Yorkshire

BD7 3JX


Bowling Hall Medical Centre

459 Rooley Lane

Bradford

West Yorkshire

BD4 7SE


Highfield Health Centre

2 Procter Street

Bradford

West Yorkshire

BD4 9QA


Supporting documents

Privacy notice

Trust Primary Care Ltd's privacy notice (opens in a new tab)