Patient Safety and Experience Partner

Job summary

Are you passionate about making healthcare safer and more patient-centred? Were looking for a dynamic and engaged individual to help shape our brand-newPatient Safety and Experience PartnerVoluntary role at St Hughs. This is a unique opportunity to bring an independent perspective, amplify the patient voice, and work alongside our team to enhance safety and experience for our community.

The voluntary role will be anticipated to support up to one day a month on site reporting to the Head of Clinical Services.

Main duties of the job

Our Patient Safety and Experience Partner at St Hughs will provide a different perspective on patient safety and experience, one that is not influenced by organisational bias or historical systems. By reinforcing the patient voice and that of our communities in Grimsby, this role will support a patient-centred approach to safer healthcare at St Hughs.

We want to be open and honest however, and say that as a brand-new role, well be working together to develop what the day-to-day tasks look like. So, were looking for someone who is excited to build something brand new, and who will be able to help steer what this role will become. Some examples of what the work might look like include the following areas.

Talking with patients and staff about safety, experience and what matters to them Helping us understand what we do well and how we can do this more of the time Helping to develop patient safety information resources, like leaflets, guides and checklists Acting as the patient voice on improvement projects Supporting some of the patient safety training of staff Networking meetings with healthcare partners, e.g. primary care and community groups Meetings with executive team members and senior managers to check and challenge Joining interview panels for staff patient safety and experience roles In future, supporting the team when reviewing incidents and complaints, including taking part in responses for learning purposes

About us

We want this role to be a partnership, and to make sure that you get a great experience from your time working with us. Heres some things we hope youll get from this role. Develop your understanding of how a charity providing health and social care works from the inside Training and skills around patient safety, including Human Factors and system safety Skills in building a brand-new role that has a clear vision Improving on and refining skills you already have, including public speaking, critical thinking, quality improvement, writing and more Be part of a wider network of healthcare partners Patient advocate for health inequalities

Employer details

Employer name

Healthcare Management Trust – St Hugh’s Hospital

Address

St. Hughs Hospital

Peaks Lane

Grimsby

DN32 9RP

Employer's website

https://hmtsthughs.org/ (Opens in a new tab)

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Employer details

Employer name

Healthcare Management Trust – St Hugh’s Hospital

Address

St. Hughs Hospital

Peaks Lane

Grimsby

DN32 9RP

Employer's website

https://hmtsthughs.org/ (Opens in a new tab)

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