Job responsibilities
Scope of Job
To offer, coordinate and provide memory making
activities or mementoes for babies, children, young people and their families
who are receiving palliative and end of life care in the most appropriate
setting home, hospice or hospital.
To act as a creative resource for the
multidisciplinary team when planning and coordinating bucket list for babies,
children, young people and their families during palliative and end of life
care.
To offer practical, social and therapeutic support for
the wider family during the end-of-life phase.
To be a key source of social and emotional support for
siblings before, during and after end-of-life care.
To facilitate and forge external links with community
services and providers.
To contribute to the development of the rapid response
and sibling support services.
To work in partnership with the Rapid response and
family support leadership teams to monitor and evaluate the impact of memory
making and sibling support.
Dimensions
and Limits of Authority
The post holder will hold
delegated line management responsibility for their volunteer team following due
process. Appropriate advice should be sought from the Rapid response and family
support leadership teams.
The post holder
will be expected to coordinate activities working within a set budget seeking
appropriate sign-off from a budget holder before purchases are made.
To work
collaboratively with other multi-disciplinary professionals from health, education,
and social care to provide joined up and seamless care and support.
To work without
supervision as an autonomous practitioner referring and working in partnership
with the wider multidisciplinary team.
Work involves both reactive and proactive elements of activities.
Personal accountability is ensured through adherence to the Safer
Working Practice for Children and Vulnerable Young Adults
Able to support induction for new staff, students & volunteers
in own area of competence.
To refer to clinical staff for advice/ guidance should they be
concerned about a child whilst carrying out memory making activities.
Qualification
and Skills Level
CPCAB Introduction to counselling Skills
(desirable or willing to undertake)
Minimum Level 3 qualification in one of the following: Play
Work/Play Specialism/NNEB/ Youth Work or relevant other subject.
Proven experience of providing
activities or support for babies, children, young people and families.
Excellent interpersonal and
communication skills
Minimum
functional skills level 2 in English & Maths
Proven
experience of working with children and young people with complex health needs
Experience of working in a clinical environment
Experience of coordinating activities/events.
PART 2: MAIN DUTIES AND
RESPONSIBILITIES
The Rapid response and sibling support service operates a 7-day
service and as such, this role requires working flexibly as required.
To coordinate, organise and provide all memory activities for
babies, children and young people who are receiving palliative or end of life
care in a setting of familys choice hospice, hospital or home.
To ensure all activities are responsive to a babys/childs/young
persons individual developmental, social, spiritual and cultural needs.
To attend the daily rapid response handover and monthly case load
review so memory making is integral to the care provided and that the post
holder is up to date with the babies/childs or young persons clinical status.
To offer practical and emotional support to the wider family in
particular siblings before, during and following end of life care in a setting
of the familys choice.
To work in partnership with family support team to share the
delegated responsibility for the planning, coordination and implementation of
sibling therapeutic and social activities which will involve some overnight
residential trips.
To undertake risk assessments for any activities and events to
ensure they are safe and fit for purpose.
To liaise with the fundraising, communications teams, and the
administration team in relation to all external requests for information,
external visits and activities that will involve children and young people.
To have knowledge
of the specialist equipment used with memory making for CYP and can provide
instruction/teaching on the use of such with internal and external teams.
To have a
knowledge of external wish granting agents and be a key for making such
referrals working with the familys key worker.
To take
responsibility for maintaining positive relationships with external memory
making service providers such as JUMP, potting shed, bump photography, perfect
charms etc. ensuring all staff know any related procedures or referral flows.
To share responsibility within the Hospice to maintain a safe but
homely environment taking account of health and safety, including infection
control and risk assessments.
To be aware and working to Safeguarding and Prevention of Children
and Vulnerable Young Adults policies and procedures
To comply with moving and handling policies and procedures
To participate in hospice special interest groups
To be able to undertake the mental, physical and emotional demands
of the role, whilst at the same time taking care to safeguard their own health
and safety as well as fellow care team members, children, young people and
their family.
To proactively contribute to clinical supervision and reflective
practice to ensure personal resilience within this emotive environment.
To have responsibility for liaison with the
communications and care admin teams to update the Parents and organisation
Facebook page with relevant updates, information and activities.
Responsibility
for Clinical Governance and Quality
To actively complete care improvement documentation in accordance
to no blame and whistle-blowing policy
To carry out and update risk assessments including undertaking
risk reviewer training
To adhere and comply with all Hospice policies and procedures.
Personal
Professional Development & Responsibilities
To take responsibility for maintaining his/her own
professional development, meeting with the line manager for regular appraisals,
identifying and agreeing personal targets
To be proactive in identifying ways of improving
practice and developing new ideas
To participate in hospice special interest groups
and assists in the organisation of relevant activities.
To ensure the economical and appropriate use of all
resources.
To maintain appropriate client records, ensuring
they are stored securely and confidentially.
To be fully involved in the process of preventing
and controlling infections
General Claire House Requirements
Adhere
to and comply with organisational policies, procedures and guidelines at all times.
Implement
risk management strategies (including reporting, registering risk and
learning), taking all reasonable steps to manage and promote a safe and healthy
working environment which is free from discrimination.
Implement
Health and Safety regulations through risk assessment. Maintain a constant
awareness of health, welfare and safety issues affecting colleagues, service
users, volunteers, visitors and themselves, reporting any accidents or faults
in line with organisational policy.
Participate
fully in Health and Safety training.
Comply
with the organisational policy on confidentiality and the Data Protection Act
1998 relating to information held manually or on computerised systems.
Respect
the confidentiality and privacy of children, young adults, volunteers &
staff at all times.
Participate
in personal training, development and appraisal, and attend all relevant
training courses as required.
Take
part in organisational research.
Embrace
the positive volunteer culture which Claire House strives to create.
The post holder must act at all times in a professional
and responsible manner and have due regard to confidentiality and Health &
Safety legislation.
This is an
outline job description and should not be regarded as an inflexible
specification. Responsibilities will be
reviewed periodically in line with service priorities and duties may change or
new duties be introduced after consultation with the post holder. As a term of your employment you may be
required to undertake such other duties, such as link roles, and/or hours of
work as may reasonably be required, commensurate with your general level of
responsibility with the organisation, at your initial place of work or at any
other of the Claire House establishments.
