Job summary
Hope House Children’s Hospices have an opportunity for a Fundraising Engagement Officer to join our Stewardship Team; the role will be on a hybrid basis with an office base of either Oswestry or Conwy as required. You will join us on either 37.5 hours full-time or 30 hours part-time, permanent basis. In return, our Fundraising Engagement Officer will receive a competitive salary of £26,930 - £33,599 per annum FTE (depending on experience.
Hope House and Ty Gobaith believe that no one should face the death of a child alone. Join us as a Fundraising Engagement Officer and work with the local community to ensure that we are there to support every local child and family who needs us.
About the Fundraising Engagement Officer role:
Reporting to the Relationship Development Manager, the Fundraising Engagement Officer will work as part of the Stewardship Team to build, manage and nurture relationships with supporters, develop and deliver a creative supporter journey and work proactively with the wider fundraising team (fundraising, lottery, communications, donations) to maximise income generation, donor engagement and retention across all areas of fundraising.
Main duties of the job
We are looking for an Fundraising Engagement Officer who will:
Work closely with the Relationship Development Manager to develop and implement a Thanking and Engagement Programme, with the focus on donor retention and encouraging further support.
Build and maintain excellent relationships with our donors by developing creative effective, powerful, engaging, nurturing and personal communications to our supporters demonstrating the impact of their support and maintaining their commitment to Hope House & Ty Gobaith.
Write engaging and powerful communications to thank and engage our supporters ensuring the communications reflect the charity’s key messages and adhere to brand guidelines.
Develop and manage stewardship campaigns to existing supporters to achieve set goals.
Carry out detailed analysis on all stewardship activities and provide detailed recommendations for future plans and projects.
Set and continuously review targets, provide regular progress reports and develop personal monthly and annual work plans.
Update and maintain records on raiser’s edge as required including communication preferences
About us
What we offer:
In return for your commitment, we offer a great reward package, which includes
generous annual leave entitlement of 34 days per year
NHS pension scheme or organisational pension
Blue light retail discounts
Cycle to work scheme
Medicash health care cash plan
MyHealth Assured wellbeing support
Flexible working arrangements
Great development opportunities
Closing date: 27th May 2024
Interview date: 29th May 2024
Job description
Job responsibilities
Hope House Children’s Hospices have an opportunity for a Fundraising Engagement Officer to join our Stewardship Team; the role will be on a hybrid basis with an office base of either Oswestry or Conwy as required. You will join us on either 37.5 hours full-time or 30 hours part-time, permanent basis. In return, our Fundraising Engagement Officer will receive a competitive salary of £26,930 - £33,599 per annum FTE (depending on experience).
Hope House and Ty Gobaith believe that no one should face the death of a child alone. Join us as a Fundraising Engagement Officer and work with the local community to ensure that we are there to support every local child and family who needs us.
About the Fundraising Engagement Officer role:
Reporting to the Relationship Development Manager, the Fundraising Engagement Officer will work as part of the Stewardship Team to build, manage and nurture relationships with supporters, develop and deliver a creative supporter journey and work proactively with the wider fundraising team (fundraising, lottery, communications, donations) to maximise income generation, donor engagement and retention across all areas of fundraising.
We are looking for an Fundraising Engagement Officer who will:
- Work closely with the Relationship Development Manager to develop and implement a Thanking and Engagement Programme, with the focus on donor retention and encouraging further support.
- Build and maintain excellent relationships with our donors by developing creative effective, powerful, engaging, nurturing and personal communications to our supporters demonstrating the impact of their support and maintaining their commitment to Hope House & Ty Gobaith.
- Write engaging and powerful communications to thank and engage our supporters ensuring the communications reflect the charity’s key messages and adhere to brand guidelines.
- Develop and manage stewardship campaigns to existing supporters to achieve set goals.
- Carry out detailed analysis on all stewardship activities and provide detailed recommendations for future plans and projects.
- Set and continuously review targets, provide regular progress reports and develop personal monthly and annual work plans.
- Update and maintain records on raiser’s edge as required including communication preferences
What we offer:
In return for your commitment, we offer a great reward package, which includes;
- generous annual leave entitlement of 34 days per year
- NHS pension scheme or organisational pension
- Blue light retail discounts
- Cycle to work scheme
- Medicash health care cash plan
- MyHealth Assured wellbeing support
- Flexible working arrangements
- Great development opportunities
Closing date: 27th May 2024
Interview date: 29th May 2024
If you have what it takes to be our Relationship Development Manager then please click ‘apply’ now! Your application should include your motivations for applying, detailing what makes you the ideal candidate for the role and how your skills and experience meet the role requirements detailed in the role profile.
We are welcoming informal discussions with our Relationship Development Manager, Lynsey Kilvert, please contact Lynsey on 07800 581698. We would love to hear from you!
Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.
Job description
Job responsibilities
Hope House Children’s Hospices have an opportunity for a Fundraising Engagement Officer to join our Stewardship Team; the role will be on a hybrid basis with an office base of either Oswestry or Conwy as required. You will join us on either 37.5 hours full-time or 30 hours part-time, permanent basis. In return, our Fundraising Engagement Officer will receive a competitive salary of £26,930 - £33,599 per annum FTE (depending on experience).
Hope House and Ty Gobaith believe that no one should face the death of a child alone. Join us as a Fundraising Engagement Officer and work with the local community to ensure that we are there to support every local child and family who needs us.
About the Fundraising Engagement Officer role:
Reporting to the Relationship Development Manager, the Fundraising Engagement Officer will work as part of the Stewardship Team to build, manage and nurture relationships with supporters, develop and deliver a creative supporter journey and work proactively with the wider fundraising team (fundraising, lottery, communications, donations) to maximise income generation, donor engagement and retention across all areas of fundraising.
We are looking for an Fundraising Engagement Officer who will:
- Work closely with the Relationship Development Manager to develop and implement a Thanking and Engagement Programme, with the focus on donor retention and encouraging further support.
- Build and maintain excellent relationships with our donors by developing creative effective, powerful, engaging, nurturing and personal communications to our supporters demonstrating the impact of their support and maintaining their commitment to Hope House & Ty Gobaith.
- Write engaging and powerful communications to thank and engage our supporters ensuring the communications reflect the charity’s key messages and adhere to brand guidelines.
- Develop and manage stewardship campaigns to existing supporters to achieve set goals.
- Carry out detailed analysis on all stewardship activities and provide detailed recommendations for future plans and projects.
- Set and continuously review targets, provide regular progress reports and develop personal monthly and annual work plans.
- Update and maintain records on raiser’s edge as required including communication preferences
What we offer:
In return for your commitment, we offer a great reward package, which includes;
- generous annual leave entitlement of 34 days per year
- NHS pension scheme or organisational pension
- Blue light retail discounts
- Cycle to work scheme
- Medicash health care cash plan
- MyHealth Assured wellbeing support
- Flexible working arrangements
- Great development opportunities
Closing date: 27th May 2024
Interview date: 29th May 2024
If you have what it takes to be our Relationship Development Manager then please click ‘apply’ now! Your application should include your motivations for applying, detailing what makes you the ideal candidate for the role and how your skills and experience meet the role requirements detailed in the role profile.
We are welcoming informal discussions with our Relationship Development Manager, Lynsey Kilvert, please contact Lynsey on 07800 581698. We would love to hear from you!
Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.
Person Specification
Essential Competencies
Essential
- The Competencies (behaviours) that are critical in this role include:
- Working with people
- Creating & innovating
- Achieving Personal Work Goals & Objectives
Desirable
Essential Skills
Essential
- Relevant experience of working in a similar role in a fundraising environment.
- Experience of delivering creative and unique stewardship with a test and learn approach, to continuously improve.
- Insight led with the ability to analyse results, report learnings and adapt initiatives as required. Detail oriented.
- Excellent telephone, written & face to face communication skills with strong accuracy and attention to detail.
- A creative mind in order to engage with donors in a unique way
- The ability to handle numerous projects simultaneously, meet tight deadlines and to work both independently on own initiative and as part of a team with a proactive, can-do attitude.
- An enthusiasm and willingness to undertake development training as required .
- Flexibility in order to meet the needs of the business including unsocial hours
- The ability to speak and write in Welsh would be an advantageous
Desirable
Essential Knowledge
Essential
- GDPR legislation
- Understanding of and interest in the Childrens Hospice Movement
- Working knowledge of Microsoft Outlook and Office systems
- Experience of working with a CRM (Raisers Edge would be an advantage)
- Experience of using an email marketing platform, such as MailChimp
Desirable
Person Specification
Essential Competencies
Essential
- The Competencies (behaviours) that are critical in this role include:
- Working with people
- Creating & innovating
- Achieving Personal Work Goals & Objectives
Desirable
Essential Skills
Essential
- Relevant experience of working in a similar role in a fundraising environment.
- Experience of delivering creative and unique stewardship with a test and learn approach, to continuously improve.
- Insight led with the ability to analyse results, report learnings and adapt initiatives as required. Detail oriented.
- Excellent telephone, written & face to face communication skills with strong accuracy and attention to detail.
- A creative mind in order to engage with donors in a unique way
- The ability to handle numerous projects simultaneously, meet tight deadlines and to work both independently on own initiative and as part of a team with a proactive, can-do attitude.
- An enthusiasm and willingness to undertake development training as required .
- Flexibility in order to meet the needs of the business including unsocial hours
- The ability to speak and write in Welsh would be an advantageous
Desirable
Essential Knowledge
Essential
- GDPR legislation
- Understanding of and interest in the Childrens Hospice Movement
- Working knowledge of Microsoft Outlook and Office systems
- Experience of working with a CRM (Raisers Edge would be an advantage)
- Experience of using an email marketing platform, such as MailChimp
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
