Specialist Administrator

Job summary

The Retreat is a world-renowned mental health clinic based in York and Manchester working with clients across the UK and we are currently seeking a Specialist Administrator to work 4 days a week, Tuesday to Friday within our Adult Neurodevelopmental Service on a 12-month fixed term contract to cover maternity leave.

We have a long and distinguished reputation for being innovators and world leaders in the field of modern mental health care providing high quality, sustainable services for both adults and children, including neurodevelopmental conditions, stress, depression, anxiety, eating disorders and obsessive compulsive disorders.

In addition to privately funded therapies, we offer some services free at the point of delivery through contracts with NHS partners and through charitable funding.

If you are driven by excellence, achievement, recognition, and the reward that comes from making a positive difference, we would like to hear from you.

Main duties of the job

You will provide a skilled and sensitive first point of contact for clients of our specialist service, managing all administration requirements within the client pathway. You will operate within an integral Clinical Management Information System ensuring clinical records management and availability of accurate data. You will support a dynamic multi-disciplinary team of clinicians and enable progression of referrals along with managing our client waiting lists.

It is essential that you have experience in a similar role; you will have excellent verbal and written communication skills, with the ability to tailor communications to clients who may have neurodevelopmental conditions.

About us

Our history

The Retreat was founded by Quakers in York in 1792 and for over 200 years it has been a source of hope, comfort, support, and care for people with mental health difficulties.

Founders William Tuke and his family took an innovative and compassionate approach which led to major legal reforms in the care of mental health in the UK and beyond. Every textbook on the history of mental illness mentions the unique part played by The Retreat in the reshaping of attitudes. This approach of innovation and humane care endures to this day and is something which we feel privileged to continue.

Working at The Retreat

Your work will make a real difference to the lives of our clients.

Our Quaker heritage and values underpin everything that we do, and our team are committed to our core values of compassion, collaboration, and community, enabling people to gain hope and encouraging resilience.

You will be supported both personally and professionally with consideration taken to your own wellbeing and development.

Benefits

• (FTE) 37 days holiday which includes Bank Holidays plus a day off for your birthday and an extra day at Christmas.
• Hybrid working
• Good pension scheme
• Family friendly policies
• Free car parking
• Employment Assist Programme giving access to range of advice and support.

The Retreat Clinics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.