Administrator Children & Young Peoples Therapy Services
The Retreat York
This job is now closed
Job summary
The Retreat Clinics has a vacancy for a dedicated person to work in our Children’s Psychological Services team. We are looking for a highly organised, effective administrator who can work closely with our clinical team to ensure their administrative requirements are fulfilled in a timely and efficient manner.
This interesting and varied role involves dealing directly with clients providing them with information and support, ensuring records are maintained correctly, acting as liaison between the clinician and their client and working closely with the Service Managers and Clinical Leads to arrange bookings and take payments. Other day to day tasks includes preparing client reports, scanning paperwork onto our CRM system, ensure clients return any required paperwork and monitoring client waiting lists.
Patient care will be at the heart of all you do, and you will ensure that every contact is of the highest quality, continually promoting good customer relations.
Main duties of the job
We are looking for an experienced Administrator to work 37.5 hours a week. You will have excellent verbal and written communication skills, and your customer service skills will be a key strength. You will have good IT experience preferably with a good familiarity of working within a records management system. You will have a keen eye for detail and a desire to ensure clients receive an excellent impression of the organisation. Experience of working in a health care environment is desirable but not essential.
About us
We offer excellent conditions of working at The Retreat Clinics; we value our staff and their well-being, something we promote at all times. Our values are focused on compassion, care and community. You will be offered the opportunity to join a good company pension scheme, we offer family friendly policies, flexible working and 25 days Annual Leave (WTE) along with all bank holidays. We promote training and development of our staff, encouraging and supporting career advancement. We offer a fully comprehensive Employer Assistance Programme that provides you with access to a range of externally managed and personalised support. Finally, and most importantly we are a great team to work with, and we look forward to hearing from you!
Date posted
05 May 2022
Pay scheme
Other
Salary
£20,895 a year
Contract
Permanent
Working pattern
Full-time
Reference number
B0311-22-1803
Job locations
The Retreat
Northfields
Strensall
York
YO32 5XP
Employer details
Employer name
The Retreat York
Address
The Retreat
Northfields
Strensall
York
YO32 5XP