Job summary
We are looking for an experienced Director of People and Operations to join our fantastic team here at Wigan and Leigh hospice, Someone who demonstrates our hospice values; Compassion, Accessibility, Respect, Excellence who will work alongside other members of
the Executive team and lead on the development, implementation and review of
hospice strategic objectives.
What we offer
- Competitive rewards package including childcare voucher scheme if already enrolled;
- Hybrid approach to working;
- 35 days annual leave inclusive of bank holidays;
- Pension scheme;
- Employee Assistance Programme;
- Training and development opportunities;
- Free car parking; and
- Subsidised lunches
Main duties of the job
- To contribute to the Executive leadership (including on-call rota) of the hospice by holding responsibility for internal operations of the hospice (HR, IT, facilities, health and safety, catering, housekeeping).
- To design and deliver organisational development strategies, processes and interventions that support the Hospices values, vision, ambitions and behaviours.
- To lead on initiatives which foster an inclusive organisational culture representative of learning, continuous improvement and diversity.
- To lead recruitment, induction and development of people who understand and promote our purpose, values, strategy and objectives.
- To maximize employee and volunteer engagement and welfare.
- To promote the purpose and core values of the Hospice and act to promote public trust in the organisation.
Salary: £57,224 - £62,601 per annum (Existing membership of the NHS pension scheme may be transferable to this post, if contributions have been made within the last 12 months.)
Hours: We are looking to recruit for 37 hours per week, working Monday to Friday however flexibility to work outside of these hours is required on occasion.
For further details please contact:
Human Resources, 01942 525566 or email hr@wlh.org.uk
Closing Date: 23 September 2022
About us
Wigan and Leigh Hospice is a well-established charity which has been operating since 1983. We provide a wide range of palliative care services to people with advancing life-limiting illnesses of any diagnosis and to those people important to them. The support we offer is tailored to meet individuals physical, social, spiritual and emotional needs.
We are looking for someone who demonstrates the hospice values; Compassion, Accessibility, Respect, Excellence. If you feel you could add value to our team we would like to hear from you. If appointed you will be joining a hospice which achieved Outstanding in the last CQC inspection.
A Disclosure and Barring Services Check (DBS) will be required.
Job description
Job responsibilities
** For details of the job description and person specification for this role please refer to the attached job description **
Job description
Job responsibilities
** For details of the job description and person specification for this role please refer to the attached job description **
Person Specification
Qualifications
Essential
- Hold a degree level qualification in an appropriate and/or associated disciplines
- MCIPD qualified (level 7), or working towards this must be committed to complete in post
- Full, chartered member or chartered fellow of MCIPD/FCIPD
- NEBOSH qualification or willingness to undertake
Desirable
- Employment law qualification
- Mediation qualification
- Coaching qualification
Personal
Essential
- An ability to uphold the core values of the Hospice
- Approachable and adaptable with a flexible approach to work
- Drive and resilience
- Empowering & coaching style
- Ability to connect with people from diverse backgrounds and perspectives
- Commitment to equal opportunity and social justice
- Access to a vehicle for work purposes
Experience
Essential
- Significant HR management experience, including working at a senior level in a complex organisation
- Up to date and extensive knowledge of employment legislation and best practice in employment
- Experience of strategy and policy formation, implementing and monitoring
- Experience of leading on and implementing organisational and cultural change
- Proficient in using Microsoft Office programs, email and HR databases
- Highly effective written and communication skills to present and communicate complex information using a variety of channels to effectively engage others
- Well-developed leadership skills that facilitate empowerment, creativity and commitment from others
- Significant HR management experience, including working at a senior level in a complex organisation
- Up to date and extensive knowledge of employment legislation and best practice in employment
- Experience of strategy and policy formation, implementing and monitoring
- Experience of leading on and implementing organisational and cultural change
- Proficient in using Microsoft Office programs, email and HR databases
- Highly effective written and communication skills to present and communicate complex information using a variety of channels to effectively engage others
- Well-developed leadership skills that facilitate empowerment, creativity and commitment from others
- Negotiation and conflict resolution skills at senior level dealing with complex work
- Experience of day to day and high level casework covering the full employment lifecycle; disciplinary, grievance, appeal, sickness management, flexible working, recruitment and selection, redundancy, TUPE
- Project management skills and experience of delivering organisational level projects
- Ability to adapt and deal with conflicting demands and pressures whilst achieving deadlines
- Ability to remain calm under pressure and demonstrate this with diplomacy to others
- Analytical and research skills
- Flexible approach to work, including working out of hours when required
Desirable
- Knowledge of the Hospice sector, charity sector or NHS
- Experience working in a multi-disciplinary environment
- Experience and understanding of working with volunteers
- Mediation experience
- Developing organisational learning & development plans
- Developing a wellbeing package
- Able to demonstrate an awareness of Hospice services and how they operate
- Public speaking / presentation skills
- Reporting at board level
Person Specification
Qualifications
Essential
- Hold a degree level qualification in an appropriate and/or associated disciplines
- MCIPD qualified (level 7), or working towards this must be committed to complete in post
- Full, chartered member or chartered fellow of MCIPD/FCIPD
- NEBOSH qualification or willingness to undertake
Desirable
- Employment law qualification
- Mediation qualification
- Coaching qualification
Personal
Essential
- An ability to uphold the core values of the Hospice
- Approachable and adaptable with a flexible approach to work
- Drive and resilience
- Empowering & coaching style
- Ability to connect with people from diverse backgrounds and perspectives
- Commitment to equal opportunity and social justice
- Access to a vehicle for work purposes
Experience
Essential
- Significant HR management experience, including working at a senior level in a complex organisation
- Up to date and extensive knowledge of employment legislation and best practice in employment
- Experience of strategy and policy formation, implementing and monitoring
- Experience of leading on and implementing organisational and cultural change
- Proficient in using Microsoft Office programs, email and HR databases
- Highly effective written and communication skills to present and communicate complex information using a variety of channels to effectively engage others
- Well-developed leadership skills that facilitate empowerment, creativity and commitment from others
- Significant HR management experience, including working at a senior level in a complex organisation
- Up to date and extensive knowledge of employment legislation and best practice in employment
- Experience of strategy and policy formation, implementing and monitoring
- Experience of leading on and implementing organisational and cultural change
- Proficient in using Microsoft Office programs, email and HR databases
- Highly effective written and communication skills to present and communicate complex information using a variety of channels to effectively engage others
- Well-developed leadership skills that facilitate empowerment, creativity and commitment from others
- Negotiation and conflict resolution skills at senior level dealing with complex work
- Experience of day to day and high level casework covering the full employment lifecycle; disciplinary, grievance, appeal, sickness management, flexible working, recruitment and selection, redundancy, TUPE
- Project management skills and experience of delivering organisational level projects
- Ability to adapt and deal with conflicting demands and pressures whilst achieving deadlines
- Ability to remain calm under pressure and demonstrate this with diplomacy to others
- Analytical and research skills
- Flexible approach to work, including working out of hours when required
Desirable
- Knowledge of the Hospice sector, charity sector or NHS
- Experience working in a multi-disciplinary environment
- Experience and understanding of working with volunteers
- Mediation experience
- Developing organisational learning & development plans
- Developing a wellbeing package
- Able to demonstrate an awareness of Hospice services and how they operate
- Public speaking / presentation skills
- Reporting at board level
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
