Job summary
We are seeking a passionate creative individual, with experience working with children and families to join our pivotal Family Link Team. As Family Link Worker, you will act as a link between families and the wider service provided by Noah’s Ark, assessing their needs and introducing them to appropriate services.
You will continue to support the family, as needed during their child’s time with Noah’s Ark and in some cases post-bereavement. Some working outside office hours – evenings and weekends, as required by the service
Main duties of the job
Visiting all the newly referred families to assess their needs and arrange for appropriate services to be delivered. Maintaining a link with these families and offering practical and emotional support as needed. Acting as key worker for a defined caseload, liaising with internal and external professionals as required. Providing or arranging Welfare Rights advice and support in applying for benefits. Acting as an advocate and signposting to other services as needed. Contributing to the review of families’ needs at least annually. Maintaining an up to date knowledge of all aspects of palliative care, bereavement and safeguarding. Attendance at regular Team Meetings Participation in multi-disciplinary meetings with external professionals. Developing and maintaining links with the services in the 5 North London boroughs and Herts Valley, and acting as a link to Noah’s Ark for families referred from those areas. Ensuring that records are up to date Supporting families who are bereaved and helping to access services. Participate in training as determined by the Family Link Team Manager Support the facilitation of parents’ groups, including groups and events for bereaved parents and siblings. Participate in a ‘duty’ rota, to respond to family need within the hospice. Any other duties as are within the scope, spirit and purpose of the job, as requested by the Family Link Team Manager or Senior Management
About us
Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.
Rated as ‘Outstanding’ by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success.
Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children’s hospice building, The Ark, in Barnet.
Job description
Job responsibilities
Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.
Rated as ‘Outstanding’ by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success.
Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children’s hospice building, The Ark, in Barnet.
JOB DESCRIPTION
We are seeking a passionate creative individual, with experience working with children and families to join our pivotal Family Link Team. As Family Link Worker, you will act as a link between families and the wider service provided by Noah’s Ark, assessing their needs and introducing them to appropriate services.
You will continue to support the family, as needed during their child’s time with Noah’s Ark and in some cases post-bereavement. Some working outside office hours – evenings and weekends, as required by the service.
ABOUT YOU
The ideal candidate will have experience of working with children and families with complex needs in a key worker or family support role. Experience of needs assessment and care planning would be beneficial.
You will enjoy working independently but also capable of effective team working, ideally with experience of inter-professional working across health, education and social care.
You will be familiar the needs of children with disabilities and complex needs, and have an understanding of the challenges facing families. You will have strong interpersonal skills, an enthusiastic work attitude and a flexible approach to the changing work environment.
A full driving licence and access to your own vehicle for business use is desirable to cover our wide geographical operating region.
Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff. Our diversity council is working hard to construct positive changes within our organisation.
Job description
Job responsibilities
Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.
Rated as ‘Outstanding’ by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success.
Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children’s hospice building, The Ark, in Barnet.
JOB DESCRIPTION
We are seeking a passionate creative individual, with experience working with children and families to join our pivotal Family Link Team. As Family Link Worker, you will act as a link between families and the wider service provided by Noah’s Ark, assessing their needs and introducing them to appropriate services.
You will continue to support the family, as needed during their child’s time with Noah’s Ark and in some cases post-bereavement. Some working outside office hours – evenings and weekends, as required by the service.
ABOUT YOU
The ideal candidate will have experience of working with children and families with complex needs in a key worker or family support role. Experience of needs assessment and care planning would be beneficial.
You will enjoy working independently but also capable of effective team working, ideally with experience of inter-professional working across health, education and social care.
You will be familiar the needs of children with disabilities and complex needs, and have an understanding of the challenges facing families. You will have strong interpersonal skills, an enthusiastic work attitude and a flexible approach to the changing work environment.
A full driving licence and access to your own vehicle for business use is desirable to cover our wide geographical operating region.
Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff. Our diversity council is working hard to construct positive changes within our organisation.
Person Specification
QUALIFICATIONS
Essential
- Educated to at least A level
- standard.
Desirable
- Social Work or Health Care
- professional qualification.
SKILLS / KNOWLEDGE / EXPERIENCE
Essential
- At least 2 years professional
- experience of working with families
- of children with complex needs in a
- statutory or voluntary setting.
- Experience of acting as a key
- worker.
- Knowledge of Child Protection and
- Safeguarding procedures with the
- ability to identify risk
- IT self-sufficient.
- Experienced in assessment skills.
- High degree of literacy and ability
- to write letters and report
Desirable
- Basic knowledge of resources for
- families of children with
- disabilities, such as benefit
- entitlement, housing, mobility
- issues. Knowledge of the needs of lifelimited children and their families.
- Experience of working with
- bereaved parents.
Person Specification
QUALIFICATIONS
Essential
- Educated to at least A level
- standard.
Desirable
- Social Work or Health Care
- professional qualification.
SKILLS / KNOWLEDGE / EXPERIENCE
Essential
- At least 2 years professional
- experience of working with families
- of children with complex needs in a
- statutory or voluntary setting.
- Experience of acting as a key
- worker.
- Knowledge of Child Protection and
- Safeguarding procedures with the
- ability to identify risk
- IT self-sufficient.
- Experienced in assessment skills.
- High degree of literacy and ability
- to write letters and report
Desirable
- Basic knowledge of resources for
- families of children with
- disabilities, such as benefit
- entitlement, housing, mobility
- issues. Knowledge of the needs of lifelimited children and their families.
- Experience of working with
- bereaved parents.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
