Children's Care Support Worker

Job description

Job responsibilities

Job Summary:

To work as a member of the Care Team providing physical, emotional and recreational care and support to children/young people with life limiting / life threatening and often complex care needs. To provide a high standard of care to children, young people and families, according to the care plan and following local national policies and procedures.

Duties & Responsibilities:

To implement, in conjunction with parents / carers, a plan of care to meet the identified needs of the child / young person

To work as part of a nurse led service caring for children/young people with life limiting illnesses and/or complex health care needs, under the supervision of registered nurses

To carry out home / school visit as deemed necessary and / or appropriate by the Shift Co-ordinator of Head of Care

To act as a resource for other members of the multi-disciplinary team, parents and carers

To undertake agreed projects either individually or as part pf a team, using own initiative where necessary

Contribute to the assessment of childrens and young peoples health and wellbeing alongside registered nursing staff

Monitor and evaluate childrens/ young peoples health and care management alongside registered nursing staff

Maintain and contribute to professional records, according to policy, ensuring confidentiality at all times

To supervise new member of the team and support induction and preceptorship programmes

Contribute to systems and processes, which support safe and effective care delivery

To report, to the shift coordinator, any concerns surrounding to the care, condition or behaviour of this child or family member

Ensure effective day-to-day communication in respect of childrens and young peoples health and care management with parents/carers

Contribute to the protection of children at risk in accordance with the area child protection procedures

Observe a personal duty of care when using equipment; be responsible for the safe and effective use of equipment

To promote the philosophy of the Donna Louise Trust beyond the establishment

Training and Education

Meet competence requirement identified within the role and participate effectively in the personal development planning process, clinical supervision and reflective practice

To undertake specific training and competency assessments requirement to meet the needs of children and young people using DLT services

To attend staff development programmes, training courses and study days as deemed necessary by Head of Care

To attend compulsory staff meetings

To take personal responsibility for attendance at mandatory training

To take personal responsibility for ensuring all competency assessment are completed and reassessed on an annual basis

To take a personal responsibility for identifying any gaps in knowledge / skills and taking appropriate action to rectify this

Communications and Working Relationships

The post holder is expected to foster excellent working relationships with all service recipients, staff, visitor and donors. In particular they are expected to deal sensitively with all children, young people and families with whom they come into contact

To act at all time in professional manner, respecting the need of colleagues and co-operating to maintain a harmonious working environment

Person Specification

Aptitudes & Attributes

Essential

• - Have an excellent face to face & telephone manner
• - Ability to relate to the multi-disciplinary team within the hospice.
• - demonstrate a commitment, desire and motivation towards personal, professional development, including learning new skills
• - High personal standards and commitment towards care of children, young people and families

Experience

Essential

• - Experience of working with children of all ages 0 19 years
• - Experience of working with children with special needs / additional needs
• - Experience of working independently without supervision

Skills & Knowledge

Essential

• - IT skills including Microsoft Office Suite (Word, Excel, Outlook and Powerpoint)
• - Ability to relate to children with physical disabilities
• - Ability to deal with sensitive situations
• - Ability to engage with children of all ages abilities
• - Effective communication skills, written and verbal
• - Ability to work independently and as part of team
• - Knowledge of child development
• - Ability to undertake complex clinical skills
• - Ability to set and maintain professional boundaries with children, young people and their families
• - ability to recognise stress in oneself and others and to manage effectively

Qualifications

Essential

• - Relevant NVQ level 2/3 or NNEB
• - Good general education (English and maths at GCSE level, or equivalent)

Other Job Requirements

Essential

• - Due to the nature of the workplace, unless you are medically exempt, a Covid vaccine is necessary for all new starters. You will be required to provide proof of your vaccine status upon successful offer of employment as part of the pre-employment checks. (for more information please contact the HR Team)
• - Dress in a manner that conforms to accepted formal codes of business dress
• - Flexible working to meet shift requirements
• - Ability to travel independently throughout the locality with access to suitable vehicle for business purposes.
• - Able to meet the requirement of the job role

Employer details

Employer name

Douglas Macmillan Hospice

Address

Douglas Macmillan Hospice

1 Grace Road

Stoke-on-trent

ST4 8FN

Employer's website

https://www.dmhospice.org.uk/ (Opens in a new tab)