Family Liaison Nurse

Douglas Macmillan Hospice

Information:

This job is now closed

Job summary

Dougie Mac (formerly Donna Louise) Children’s Service are currently looking to recruit a Family Liaison Nurse who shares our passion in providing excellent, personalised and compassionate care to children, young people and their families.

At Dougie Mac our vision is to be admired as a centre of excellence for delivering care to children & young people living with palliative and complex care needs and at the end of their lives. Our focus on holistic, needs led care delivery supports children & young people, their families and carers, with physical, emotional, social, psychological and spiritual care, at home, in the community and here at the Hospice.

Main duties of the job

The right candidate will possess excellent communication and organisational skills, a motivation for continual learning and sharing of knowledge, with the drive to ensure our children, young people and families receive the highest possible standard of care.

You will work as a member of the Family Support Team, a dedicated service committed to the provision and coordination of support and advocacy for children, young people and their families.

You will manage a caseload of children and families with life limiting/life threatening and complex needs and work collaboratively across agencies. You will increase the profile of The Dougie Mac and raise awareness of children’s palliative care in the external workforce & wider community.

This role will be full time/part time working days. Please read the job description (below) for further details.

If you would you like to be part of our friendly, supportive team delivering high standards of specialist children & young people’s palliative care, then we would love to hear from you.

About us

Dougie Mac is an open-culture organisation, underpinned by clear strategic aims, vision and values and have recently merged with the Donna Louise Children’s and Young People’s Hospice to further develop and expand this excellent service.

By joining Dougie Mac, you’ll be part of a dedicated team of professionals who are committed to delivering child and family led, responsive and cost effective services of the highest quality. And you’ll be supported in your role to develop your skills and those of the people you work with. Staff at Dougie Mac are well-motivated, with professional development pathways, and given opportunities to be reflective in their roles through supervision, reflective practice and supportive line management.

The Hospice offers a competitive salary and benefits package, including a contributory pension scheme, generous holiday allowance, funded study, free parking, Paycare and much more.

Please see the job description and person specification below.

Date posted

05 July 2022

Pay scheme

Other

Salary

£35,500 to £37,800 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

B0303-745

Job locations

The Donna Louise Trust

1 Grace Road

Stoke-on-trent

ST4 8FN


Job description

Job responsibilities

Job Summary:

· To be responsible for the assessment of holistic care needs of all children, young people and their families, when referred to the service

· To manage a caseload of families acting as the family liaison nurse, signposting, advising and offering support as necessary

· To act as a clinical leader and expert in children’s palliative and end of life care, acting as a role model to all staff.

· To act in an advisory role to other professionals and staff from other agencies in respect of palliative and end of life care for children and families.

Duties & Responsibilities:

Responsibility for Children and Family Care:

· Responsible for the holistic, need based assessment of all child and family needs

· Responsible for the assessment of family information needs and the provision of information for children, young people and families, giving clear ongoing information as the child’s illness progresses, ensuring that parents are facilitated to maintain control and make informed decisions relating to the care of their child.

· Liaise with healthcare and social care professionals across organisations to ensure an integrated package of care and support designed to meet the specific needs of the family, is delivered and co-coordinated.

· To ensure all documentation is complete and kept up to date in accordance with Trust policy

· Work with care team members to implement systems that ensure effective day-to-day communication in respect of children’s and young people’s health and care management

· Contribute to the protection of children at risk in accordance with the Trust policy and area safeguarding procedures.

· To act as an advocate for the child and family.

· To attend Multi-disciplinary and safeguarding meetings as requested

· To engage in transition assessments and planning for young people going through transition and attend transition meetings wherever relevant

· To work with families to complete Advanced Care Plans to support their wishes around the future care of their child

Responsibility for Resources:

· Promote the safe and effective use of equipment and resources

· Observe a personal duty of care when using equipment.

· Inform and liaise with Director of Care in regard to resource needs, including skill mix

· Have a good knowledge of equipment available and process of appropriate equipment supply.

Strategic and service responsibilities:

· Attend meetings relevant to post

· Implement changes to established practices and/or policies

· Identify potential areas for service improvement and development

· Participate in and conduct audits of service

· Contribute to the development and provision of a safe, effective and efficient service

· To promote the philosophy of the Donna Louise beyond the establishment.

· To act at all times with the highest possible standards of integrity and professionalism, acting as a positive role model inside the organisation and an effective ambassador externally

Professional responsibilities:

· Ensure practice is effective and evidence based

· Responsible for own professional development

· To maintain NMC revalidation and registration

Job description

Job responsibilities

Job Summary:

· To be responsible for the assessment of holistic care needs of all children, young people and their families, when referred to the service

· To manage a caseload of families acting as the family liaison nurse, signposting, advising and offering support as necessary

· To act as a clinical leader and expert in children’s palliative and end of life care, acting as a role model to all staff.

· To act in an advisory role to other professionals and staff from other agencies in respect of palliative and end of life care for children and families.

Duties & Responsibilities:

Responsibility for Children and Family Care:

· Responsible for the holistic, need based assessment of all child and family needs

· Responsible for the assessment of family information needs and the provision of information for children, young people and families, giving clear ongoing information as the child’s illness progresses, ensuring that parents are facilitated to maintain control and make informed decisions relating to the care of their child.

· Liaise with healthcare and social care professionals across organisations to ensure an integrated package of care and support designed to meet the specific needs of the family, is delivered and co-coordinated.

· To ensure all documentation is complete and kept up to date in accordance with Trust policy

· Work with care team members to implement systems that ensure effective day-to-day communication in respect of children’s and young people’s health and care management

· Contribute to the protection of children at risk in accordance with the Trust policy and area safeguarding procedures.

· To act as an advocate for the child and family.

· To attend Multi-disciplinary and safeguarding meetings as requested

· To engage in transition assessments and planning for young people going through transition and attend transition meetings wherever relevant

· To work with families to complete Advanced Care Plans to support their wishes around the future care of their child

Responsibility for Resources:

· Promote the safe and effective use of equipment and resources

· Observe a personal duty of care when using equipment.

· Inform and liaise with Director of Care in regard to resource needs, including skill mix

· Have a good knowledge of equipment available and process of appropriate equipment supply.

Strategic and service responsibilities:

· Attend meetings relevant to post

· Implement changes to established practices and/or policies

· Identify potential areas for service improvement and development

· Participate in and conduct audits of service

· Contribute to the development and provision of a safe, effective and efficient service

· To promote the philosophy of the Donna Louise beyond the establishment.

· To act at all times with the highest possible standards of integrity and professionalism, acting as a positive role model inside the organisation and an effective ambassador externally

Professional responsibilities:

· Ensure practice is effective and evidence based

· Responsible for own professional development

· To maintain NMC revalidation and registration

Person Specification

Experience

Essential

  • - Minimum of 3 years post qualification working within the field of childrens nursing or children with learning disabilities
  • - Experience of partnership working across agencies including social care, education and the voluntary sector.
  • - Experience of working with children and families with palliative and / or complex care needs

Desirable

  • Experience of undertaking assessments of children and families with multiple and complex needs in either a health or social are setting, including transition assessments

Skills & Knowledge

Essential

  • - Understanding of Advocacy needs of children, young people and families
  • - Knowledge of the needs of young people with complex health and palliative care needs.
  • - Ability to work independently and as a team member
  • - Planning and organisational skills.
  • - Able to define own personal boundaries and professional behaviour
  • - Demonstrable advanced communication/ inter-personal skills
  • - Demonstrable ability to engage with and develop constructive and supportive relationships with children, young people and families
  • - IT skills including Microsoft Office Suite (Word, Excel, Outlook and Powerpoint)
  • - Awareness of Equality & Valuing Diversity Principles.
  • - Understanding of Confidentiality & Data Protection Act.
  • - National policies and the wider agenda in relation to children.
  • - Child Protection, safeguarding.
  • - Knowledge of the principles of clinical governance, research and audit.

Desirable

  • Knowledge of the challenges and issues around transition for young people

Aptitudes & Attributes and other job requirements

Essential

  • - Have an excellent face to face & telephone manner
  • - Ability to relate to the multi-disciplinary team within the hospice.
  • - Due to the nature of the workplace, a Covid vaccine is necessary for all new starters. You will be required to provide proof of your vaccine status.
  • - Dress in a manner that conforms to accepted formal codes of business dress
  • - Flexible working to meet shift requirements
  • - Able to meet the requirement of the job role
  • - Ability to travel independently throughout the locality with access to suitable vehicle for business purposes.

Qualifications

Essential

  • - Registered Childrens Nurse/ RNCB or RNLD

Desirable

  • - Advanced Communications Skills
  • - Health Visitor Qualification
  • - Childrens Palliative Care qualification
Person Specification

Experience

Essential

  • - Minimum of 3 years post qualification working within the field of childrens nursing or children with learning disabilities
  • - Experience of partnership working across agencies including social care, education and the voluntary sector.
  • - Experience of working with children and families with palliative and / or complex care needs

Desirable

  • Experience of undertaking assessments of children and families with multiple and complex needs in either a health or social are setting, including transition assessments

Skills & Knowledge

Essential

  • - Understanding of Advocacy needs of children, young people and families
  • - Knowledge of the needs of young people with complex health and palliative care needs.
  • - Ability to work independently and as a team member
  • - Planning and organisational skills.
  • - Able to define own personal boundaries and professional behaviour
  • - Demonstrable advanced communication/ inter-personal skills
  • - Demonstrable ability to engage with and develop constructive and supportive relationships with children, young people and families
  • - IT skills including Microsoft Office Suite (Word, Excel, Outlook and Powerpoint)
  • - Awareness of Equality & Valuing Diversity Principles.
  • - Understanding of Confidentiality & Data Protection Act.
  • - National policies and the wider agenda in relation to children.
  • - Child Protection, safeguarding.
  • - Knowledge of the principles of clinical governance, research and audit.

Desirable

  • Knowledge of the challenges and issues around transition for young people

Aptitudes & Attributes and other job requirements

Essential

  • - Have an excellent face to face & telephone manner
  • - Ability to relate to the multi-disciplinary team within the hospice.
  • - Due to the nature of the workplace, a Covid vaccine is necessary for all new starters. You will be required to provide proof of your vaccine status.
  • - Dress in a manner that conforms to accepted formal codes of business dress
  • - Flexible working to meet shift requirements
  • - Able to meet the requirement of the job role
  • - Ability to travel independently throughout the locality with access to suitable vehicle for business purposes.

Qualifications

Essential

  • - Registered Childrens Nurse/ RNCB or RNLD

Desirable

  • - Advanced Communications Skills
  • - Health Visitor Qualification
  • - Childrens Palliative Care qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Douglas Macmillan Hospice

Address

The Donna Louise Trust

1 Grace Road

Stoke-on-trent

ST4 8FN


Employer's website

https://www.dmhospice.org.uk/ (Opens in a new tab)


Employer details

Employer name

Douglas Macmillan Hospice

Address

The Donna Louise Trust

1 Grace Road

Stoke-on-trent

ST4 8FN


Employer's website

https://www.dmhospice.org.uk/ (Opens in a new tab)


For questions about the job, contact:

Jo Ball

joanneball@dmhospice.org.uk

01782654440

Date posted

05 July 2022

Pay scheme

Other

Salary

£35,500 to £37,800 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

B0303-745

Job locations

The Donna Louise Trust

1 Grace Road

Stoke-on-trent

ST4 8FN


Supporting documents