Job summary
Dougie Mac Children’s Service are
currently looking to recruit a Care Coordinator who shares our passion in
providing excellent, personalised and compassionate care to children, young
people and their families.
At Dougie Mac our vision is to be
admired as a centre of excellence for delivering care to children & young
people living with palliative and complex care needs and at the end of their
lives. Our focus on holistic, needs led care delivery supports children &
young people, their families and carers, with physical, emotional, social, psychological
and spiritual care, at home, in the community and here at the Hospice.
Main duties of the job
The
right candidate will possess excellent communication and organisational skills,
a motivation for continual learning and sharing of knowledge, with the drive to
ensure our children, young people and families receive the highest possible
standard of care.
You
will work as a member of the Care Coordination Team, a dedicated service
committed to the provision and coordination of support and advocacy for
children, young people and their families.
You
will manage a caseload of children and families with life limiting/life
threatening and complex needs and work collaboratively across agencies. You
will increase the profile of The Dougie Mac and raise awareness of children’s
palliative care in the external workforce & wider community.
This role will be full time/part time working
days. Please read the job description (below) for further details.
If you would you like to be part of our
friendly, supportive team delivering high standards of specialist children
& young people’s palliative care, then we would love to hear from you.
About us
Dougie Mac is an open-culture
organisation, underpinned by clear strategic aims, vision and values and have
recently merged with the Donna Louise Children’s and Young People’s Hospice to
further develop and expand this excellent service.
By joining Dougie Mac, you’ll be part of
a dedicated team of professionals who are committed to delivering child and
family led, responsive and cost effective services of the highest quality. And
you’ll be supported in your role to develop your skills and those of the people
you work with. Staff at Dougie Mac are well-motivated, with professional
development pathways, and given opportunities to be reflective in their roles
through supervision, reflective practice and supportive line management.
The Hospice offers a competitive salary
and benefits package, including a contributory pension scheme, generous holiday
allowance, funded study, free parking, Paycare and much more.
Please see the job description and
person specification below.
Job description
Job responsibilities
Job Summary:
·
To be responsible for the assessment
of holistic care needs of all children, young people and their families, when
referred to the service
·
To manage a caseload of families
acting as the care co-ordinator and lead liaison, signposting, advising and offering
support as necessary
·
To act as a clinical leader and expert
in children’s palliative and end of life care, acting as a role model to all
staff.
·
To act in an advisory role to other
professionals and staff from other agencies in respect of palliative and end of
life care for children and families.
Duties
& Responsibilities:
Responsibility
for Patient Care:
·
Responsible for the holistic,
outcomes-based assessment of all child and family needs
·
Responsible for the assessment of
family information needs and the provision of information for children, young
people and families, giving clear ongoing information as the child’s illness
progresses, ensuring that parents are facilitated to maintain control and make
informed decisions relating to the care of their child.
·
Liaise with healthcare and social care
professionals across organisations to ensure an integrated package of care and
support designed to meet the specific needs of the family, is delivered and
co-coordinated.
·
To ensure all documentation is complete
and kept up to date in accordance with Trust policy
·
Work with
care team members to implement systems that ensure effective day-to-day
communication in respect of children’s and young people’s health and care
management
·
Contribute to the protection of
children at risk in accordance with the Trust policy and area safeguarding
procedures.
·
To act as an advocate for the child
and family.
·
To attend Multi-disciplinary and
safeguarding meetings as requested
·
To engage in transition assessments
and planning for young people going through transition and attend transition
meetings wherever relevant
·
To work with families to complete
Advanced Care Plans to support their wishes around the future care of their
child
Responsibility
for Resources:
·
Promote the safe and effective use of
equipment and resources
·
Observe a personal duty of care when
using equipment.
·
Inform and liaise with Director of
Care in regard to resource needs, including skill mix
·
Have a good knowledge of equipment
available and process of appropriate equipment supply.
Strategic
and service responsibilities:
·
Attend meetings relevant to post
·
Implement changes to established
practices and/or policies
·
Identify potential areas for service
improvement and development
·
Participate in and conduct audits of
service
·
Contribute to the development and
provision of a safe, effective and efficient service
·
To promote the philosophy of the Donna
Louise beyond the establishment.
·
To act at all times with the highest
possible standards of integrity and professionalism, acting as a positive role
model inside the organisation and an effective ambassador externally
Professional
responsibilities:
·
Ensure practice is effective and
evidence based
·
Responsible for own professional
development
·
To maintain NMC revalidation and
registration
Job description
Job responsibilities
Job Summary:
·
To be responsible for the assessment
of holistic care needs of all children, young people and their families, when
referred to the service
·
To manage a caseload of families
acting as the care co-ordinator and lead liaison, signposting, advising and offering
support as necessary
·
To act as a clinical leader and expert
in children’s palliative and end of life care, acting as a role model to all
staff.
·
To act in an advisory role to other
professionals and staff from other agencies in respect of palliative and end of
life care for children and families.
Duties
& Responsibilities:
Responsibility
for Patient Care:
·
Responsible for the holistic,
outcomes-based assessment of all child and family needs
·
Responsible for the assessment of
family information needs and the provision of information for children, young
people and families, giving clear ongoing information as the child’s illness
progresses, ensuring that parents are facilitated to maintain control and make
informed decisions relating to the care of their child.
·
Liaise with healthcare and social care
professionals across organisations to ensure an integrated package of care and
support designed to meet the specific needs of the family, is delivered and
co-coordinated.
·
To ensure all documentation is complete
and kept up to date in accordance with Trust policy
·
Work with
care team members to implement systems that ensure effective day-to-day
communication in respect of children’s and young people’s health and care
management
·
Contribute to the protection of
children at risk in accordance with the Trust policy and area safeguarding
procedures.
·
To act as an advocate for the child
and family.
·
To attend Multi-disciplinary and
safeguarding meetings as requested
·
To engage in transition assessments
and planning for young people going through transition and attend transition
meetings wherever relevant
·
To work with families to complete
Advanced Care Plans to support their wishes around the future care of their
child
Responsibility
for Resources:
·
Promote the safe and effective use of
equipment and resources
·
Observe a personal duty of care when
using equipment.
·
Inform and liaise with Director of
Care in regard to resource needs, including skill mix
·
Have a good knowledge of equipment
available and process of appropriate equipment supply.
Strategic
and service responsibilities:
·
Attend meetings relevant to post
·
Implement changes to established
practices and/or policies
·
Identify potential areas for service
improvement and development
·
Participate in and conduct audits of
service
·
Contribute to the development and
provision of a safe, effective and efficient service
·
To promote the philosophy of the Donna
Louise beyond the establishment.
·
To act at all times with the highest
possible standards of integrity and professionalism, acting as a positive role
model inside the organisation and an effective ambassador externally
Professional
responsibilities:
·
Ensure practice is effective and
evidence based
·
Responsible for own professional
development
·
To maintain NMC revalidation and
registration
Person Specification
Aptitudes & Attributes & other job requirements
Essential
- - Have an excellent face to face & telephone manner
- - Ability to relate to the multi-disciplinary team within the hospice.
- - Due to the nature of the workplace, a Covid vaccine is necessary for all new starters. You will be required to provide proof of your vaccine status.
- - Dress in a manner that conforms to accepted formal codes of business dress
- - Flexible working to meet shift requirements
- - Able to meet the requirement of the job role
- - Ability to travel independently throughout the locality with access to suitable vehicle for business purposes.
Skills & Knowledge
Essential
- - IT skills including Microsoft Office Suite (Word, Excel, Outlook and Powerpoint)
- - Awareness of Equality & Valuing Diversity Principles.
- - Understanding of Confidentiality & Data Protection Act.
- - National policies and the wider agenda in relation to children.
- - Child Protection, safeguarding.
- - Knowledge of the principles of clinical governance, research and audit.
- - Understanding of Advocacy needs of children, young people and families
- - Knowledge of the challenges and issues around transition for young people
- - Knowledge of the needs of young people with complex health and social care needs.
- - Ability to work independently and as a team member
- - Planning and organisational skills.
- - Able to define own personal boundaries and professional behaviour
- - Demonstrable advanced communication/ inter-personal skills
- - Demonstrable ability to engage with and develop constructive and supportive relationships with children, young people and families
Qualifications
Essential
- - Registered Childrens Nurse/ RNCB or RNLD
- - Childrens Palliative Care qualification
Desirable
- - Advanced Communications Skills
- - Health Visitor Qualification
Experience
Essential
- - Minimum of 3 years post qualification working within the field of childrens nursing or children with learning disabilities
- - Experience of partnership working across agencies including social care, education and the voluntary sector.
- - Experience of working with children and families with palliative and / or complex care needs
- - Experience of undertaking assessments of children and families with multiple and complex needs in either a health or social are setting, including transition assessments
Person Specification
Aptitudes & Attributes & other job requirements
Essential
- - Have an excellent face to face & telephone manner
- - Ability to relate to the multi-disciplinary team within the hospice.
- - Due to the nature of the workplace, a Covid vaccine is necessary for all new starters. You will be required to provide proof of your vaccine status.
- - Dress in a manner that conforms to accepted formal codes of business dress
- - Flexible working to meet shift requirements
- - Able to meet the requirement of the job role
- - Ability to travel independently throughout the locality with access to suitable vehicle for business purposes.
Skills & Knowledge
Essential
- - IT skills including Microsoft Office Suite (Word, Excel, Outlook and Powerpoint)
- - Awareness of Equality & Valuing Diversity Principles.
- - Understanding of Confidentiality & Data Protection Act.
- - National policies and the wider agenda in relation to children.
- - Child Protection, safeguarding.
- - Knowledge of the principles of clinical governance, research and audit.
- - Understanding of Advocacy needs of children, young people and families
- - Knowledge of the challenges and issues around transition for young people
- - Knowledge of the needs of young people with complex health and social care needs.
- - Ability to work independently and as a team member
- - Planning and organisational skills.
- - Able to define own personal boundaries and professional behaviour
- - Demonstrable advanced communication/ inter-personal skills
- - Demonstrable ability to engage with and develop constructive and supportive relationships with children, young people and families
Qualifications
Essential
- - Registered Childrens Nurse/ RNCB or RNLD
- - Childrens Palliative Care qualification
Desirable
- - Advanced Communications Skills
- - Health Visitor Qualification
Experience
Essential
- - Minimum of 3 years post qualification working within the field of childrens nursing or children with learning disabilities
- - Experience of partnership working across agencies including social care, education and the voluntary sector.
- - Experience of working with children and families with palliative and / or complex care needs
- - Experience of undertaking assessments of children and families with multiple and complex needs in either a health or social are setting, including transition assessments
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).