Yong Adult Care Support Worker

Job description

Job responsibilities

Job Summary:

To work as an integral part of the Young Adult Service providing physical, emotional and recreational care and support to service users with life limiting / life threatening and often complex care needs.

To provide a high standard of care to young adults and their families, according to the care plan and following local and national policies and procedures.

Duties & Responsibilities:

· To implement, in conjunction with the young adult or their parents/carers, a person-centred plan of care to meet their identified needs.

· To work as part of a nurse led service caring for young adults with life limiting illnesses and/or complex health care needs, under the supervision of registered nurses

· To carry out home/community visits as deemed necessary and/or appropriate by the Team leader or Young Adult Service Lead.

· To act as a resource for other members of the multi-disciplinary team, young adults and their parents/carers

· To undertake agreed projects either individually or as part pf a team, using own initiative where necessary

· Contribute to the assessment of young adults’ health and wellbeing alongside registered nursing staff

· Monitor and evaluate health and care management alongside registered nursing staff

· Maintain and contribute to professional records, according to policy, ensuring confidentiality at all times

· Contribute to systems and processes, which support safe and effective care delivery

· Report to the shift coordinator, any concerns surrounding to the care, condition or behaviour of the young adult or family member

· Ensure effective day-to-day communication in respect of health and care management with the young adult or their parents / carers as appropriate.

· Contribute to the safeguarding of adults in accordance with local policy, procedure and guidance.

· To be responsible and observe a personal duty of care for the safe and effective use of equipment.

Training and Education

· Meet the competency requirements identified within the role and participate effectively in personal development, clinical supervision and reflective practice

· To undertake specific training and competency assessments as required to meet the needs of all service users.

· To attend team meetings, staff development programmes, training courses and study days as deemed necessary by the Young Adult Service Lead.

· To take personal responsibility for attendance at mandatory training

· To take personal responsibility for ensuring all competency assessment are completed and reassessed on an annual basis

· To take a personal responsibility for identifying any gaps in knowledge/skills and taking appropriate action to rectify this

Communications and Working Relationships

· The post holder is expected to foster excellent working relationships with all service recipients, staff, visitors and donors. In particular, they are expected to deal sensitively with all service users and their families.

· To act at all time in professional manner, respecting the needs of colleagues and co-operating to maintain a harmonious working environment

Person Specification

Qualifications

Essential

• - Relevant NVQ level 2/3 or equivalent
• - English and maths at GCSE level, or equivalent)

Experience

Essential

• - Minimum of 2 years experience working with young people and/or adults who have complex health needs and/or a learning disability
• - Experience of working with individuals who have additional communication needs
• - Experience of working independently without direct supervision

Desirable

• - Experience of working in any palliative / end of life setting

Skills & Knowledge

Essential

• - IT skills including Microsoft Office Suite (Word, Excel, Outlook and Powerpoint)
• - Effective communication skills, both written and verbal.
• - Awareness and understanding of Safeguarding Adults
• -Awareness and understanding of consent and the Mental Capacity Act
• - Ability to follow care plans and undertake clinical tasks

Desirable

• -Understanding of the holistic needs of young adults living with a palliative care condition.

Aptitudes & Attributes & other job requirements

Essential

• - Have an excellent face to face & telephone manner
• - Ability to relate to the multi-disciplinary team within the hospice.
• -Demonstrate a commitment, desire and motivation towards professional development, including learning new skills
• -High personal standards and a commitment to provide the best possible care to service users and their families
• -Ability to recognise and respond appropriately to sensitive situations.
• -Ability to set and maintain professional boundaries with service users and their families
• -Able to work autonomously and as part of a team
• - Due to the nature of the workplace, a Covid vaccine is necessary for all new starters. You will be required to provide proof of your vaccine status.
• - Dress in a manner that conforms to accepted formal codes of business dress
• - Flexible working to meet shift requirements
• - Ability to travel independently throughout the locality with access to suitable vehicle for business purposes.
• - Able to meet the requirement of the job role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Douglas Macmillan Hospice

Address

Douglas Macmillan Hospice

1 Grace Road

Stoke-on-trent

ST4 8FN

Employer's website

https://www.dmhospice.org.uk/ (Opens in a new tab)