Job summary
Dougie Mac Children's and Young People Service are currently looking to recruit Care Support Workers who share our passion in providing excellent, personalised and compassionate care to children, young people and their families.
At Dougie Mac our vision is to be admired as a centre of excellence for palliative and end of life care. Our many different services provide children, young people and their families and carers, with physical, emotional, social, psychological and spiritual support, at home, or here at the Hospice.
Main duties of the job
The right candidate will possess excellent communication and organisational skills, a motivation for continual learning and sharing of knowledge, with the drive to ensure our children, young people and families receive the highest possible standard of care. You will work as a member of the Care Team providing support to children and young people with life limiting/life threatening and often complex care needs.
This role will be full time/part time working days, flexible to cover 24/7 period. Please read the job description (below) for further details.
If you would you like to be part of our friendly, supportive team delivering high standards of specialist children & young peoples palliative care, then we would love to hear from you.
About us
Dougie Mac is an open-culture organisation, all-age hospice, underpinned by clear strategic aims, vision and values. By joining Dougie Mac, you will be part of a dedicated team of professionals who are committed to delivering person-led, responsive and cost effective services of the highest quality. Staff at Dougie Mac are well-motivated, with professional development pathways, and given opportunities to be reflective in their roles through supervision and reflective practice.
Dougie Mac has been named the UKs Best Charity to Work For in the 2023 quarter 3 league table compiled by independent employee engagement specialists, Best Companies.
The prestigious title was awarded by the Best Companies 2023 Accreditation which also gave Dougie Mac a three star rating the highest possible ranking meaning that the hospice is now classed as a World-Class Organisation to work for.
The Hospice offers a competitive salary and benefits package, including a contributory pension scheme, generous holiday allowance, funded study, free parking, Paycare and much more.
Job description
Job responsibilities
Job Summary:
To work as a member of the Care Team providing physical, emotional and recreational care and support to children/young people with life limiting / life threatening and often complex care needs. To provide a high standard of care to children, young people and families, according to the care plan and following local national policies and procedures.
Duties & Responsibilities:
To implement, in conjunction with parents / carers, a plan of care to meet the identified needs of the child / young person
To work as part of a nurse led service caring for children/young people with life limiting illnesses and/or complex health care needs, under the supervision of registered nurses
To carry out home / school visit as deemed necessary and / or appropriate by the Shift Co-ordinator of Head of Care
To act as a resource for other members of the multi-disciplinary team, parents and carers
To undertake agreed projects either individually or as part pf a team, using own initiative where necessary
Contribute to the assessment of childrens and young peoples health and wellbeing alongside registered nursing staff
Monitor and evaluate childrens/ young peoples health and care management alongside registered nursing staff
Maintain and contribute to professional records, according to policy, ensuring confidentiality at all times
To supervise new member of the team and support induction and preceptorship programmes
Contribute to systems and processes, which support safe and effective care delivery
To report, to the shift coordinator, any concerns surrounding to the care, condition or behaviour of this child or family member
Ensure effective day-to-day communication in respect of childrens and young peoples health and care management with parents/carers
Contribute to the protection of children at risk in accordance with the area child protection procedures
Observe a personal duty of care when using equipment; be responsible for the safe and effective use of equipment
To promote the philosophy of the Donna Louise Trust beyond the establishment Training and Education
Meet competence requirement identified within the role and participate effectively in the personal development planning process, clinical supervision and reflective practice
To undertake specific training and competency assessments requirement to meet the needs of children and young people using DLT services
To attend staff development programmes, training courses and study days as deemed necessary by Head of Care
To attend compulsory staff meetings Page 2 of 4
To take personal responsibility for attendance at mandatory training
To take personal responsibility for ensuring all competency assessment are completed and reassessed on an annual basis
To take a personal responsibility for identifying any gaps in knowledge / skills and taking appropriate action to rectify this Communications and Working Relationships
The post holder is expected to foster excellent working relationships with all service recipients, staff, visitor and donors. In particular they are expected to deal sensitively with all children, young people and families with whom they come into contact
To act at all time in professional manner, respecting the need of colleagues and co-operating to maintain a harmonious working environment
Job description
Job responsibilities
Job Summary:
To work as a member of the Care Team providing physical, emotional and recreational care and support to children/young people with life limiting / life threatening and often complex care needs. To provide a high standard of care to children, young people and families, according to the care plan and following local national policies and procedures.
Duties & Responsibilities:
To implement, in conjunction with parents / carers, a plan of care to meet the identified needs of the child / young person
To work as part of a nurse led service caring for children/young people with life limiting illnesses and/or complex health care needs, under the supervision of registered nurses
To carry out home / school visit as deemed necessary and / or appropriate by the Shift Co-ordinator of Head of Care
To act as a resource for other members of the multi-disciplinary team, parents and carers
To undertake agreed projects either individually or as part pf a team, using own initiative where necessary
Contribute to the assessment of childrens and young peoples health and wellbeing alongside registered nursing staff
Monitor and evaluate childrens/ young peoples health and care management alongside registered nursing staff
Maintain and contribute to professional records, according to policy, ensuring confidentiality at all times
To supervise new member of the team and support induction and preceptorship programmes
Contribute to systems and processes, which support safe and effective care delivery
To report, to the shift coordinator, any concerns surrounding to the care, condition or behaviour of this child or family member
Ensure effective day-to-day communication in respect of childrens and young peoples health and care management with parents/carers
Contribute to the protection of children at risk in accordance with the area child protection procedures
Observe a personal duty of care when using equipment; be responsible for the safe and effective use of equipment
To promote the philosophy of the Donna Louise Trust beyond the establishment Training and Education
Meet competence requirement identified within the role and participate effectively in the personal development planning process, clinical supervision and reflective practice
To undertake specific training and competency assessments requirement to meet the needs of children and young people using DLT services
To attend staff development programmes, training courses and study days as deemed necessary by Head of Care
To attend compulsory staff meetings Page 2 of 4
To take personal responsibility for attendance at mandatory training
To take personal responsibility for ensuring all competency assessment are completed and reassessed on an annual basis
To take a personal responsibility for identifying any gaps in knowledge / skills and taking appropriate action to rectify this Communications and Working Relationships
The post holder is expected to foster excellent working relationships with all service recipients, staff, visitor and donors. In particular they are expected to deal sensitively with all children, young people and families with whom they come into contact
To act at all time in professional manner, respecting the need of colleagues and co-operating to maintain a harmonious working environment
Person Specification
Qualifications
Essential
- Relevant NVQ level 2 or equivalent in care
- Good general education (Pass in English and Maths at GCSE level or equivalent)
Desirable
- NVQ3 - Child care qualification
Experience
Essential
- Experience of working with children of all ages 0 18 years
- Experience of working independently without supervision
- Experience of working with families
Desirable
- Experience of working with children with complex / additional needs
- Experience of working in health care/education
- Experience of working with volunteers
Additional Criteria
Essential
- Able to engage with children of all ages and abilities
- Effective communication skills, written and verbal
- Ability to work independently and as part of team
- Ability to set and maintain professional boundaries with children, young people and their families
- Ability to recognise stress in oneself and others and to manage effectively
- Knowledge of safeguarding
- Demonstrate a commitment, desire and motivation towards personal, professional development, including learning new skills
- High personal standards and commitment towards care of children, young people and families
- Able to work shifts covering a 24 hour period, including nights and weekends
- Work within the hospice and community
Desirable
- Ability to relate to children with physical disabilities
- Ability to deal with sensitive situations
- Knowledge of child development
- Ability to undertake clinical skills
- Demonstrate a friendly, caring nature
- Demonstrate enthusiasm and dedication to the role
- Full / clean driving licence inc access to a car
Person Specification
Qualifications
Essential
- Relevant NVQ level 2 or equivalent in care
- Good general education (Pass in English and Maths at GCSE level or equivalent)
Desirable
- NVQ3 - Child care qualification
Experience
Essential
- Experience of working with children of all ages 0 18 years
- Experience of working independently without supervision
- Experience of working with families
Desirable
- Experience of working with children with complex / additional needs
- Experience of working in health care/education
- Experience of working with volunteers
Additional Criteria
Essential
- Able to engage with children of all ages and abilities
- Effective communication skills, written and verbal
- Ability to work independently and as part of team
- Ability to set and maintain professional boundaries with children, young people and their families
- Ability to recognise stress in oneself and others and to manage effectively
- Knowledge of safeguarding
- Demonstrate a commitment, desire and motivation towards personal, professional development, including learning new skills
- High personal standards and commitment towards care of children, young people and families
- Able to work shifts covering a 24 hour period, including nights and weekends
- Work within the hospice and community
Desirable
- Ability to relate to children with physical disabilities
- Ability to deal with sensitive situations
- Knowledge of child development
- Ability to undertake clinical skills
- Demonstrate a friendly, caring nature
- Demonstrate enthusiasm and dedication to the role
- Full / clean driving licence inc access to a car
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
