Job summary
Would you like to work in an environment where you can focus on person centred care, ensuring that the emphasis is on quality of life whatever that looks like for the individual and their family? If you can demonstrate leadership, have experience in supporting staff through the challenges which end of life care can present, work well within a strong MDT, then this could be a position for you!
For more information, please contact Sonya Turner, Head of Clinical Services Email: sonyaturner@dmhospice.org.uk or call 01782 344300
Main duties of the job
Working with the Head of Clinical Services you will provide professional leadership and line management to the In-patient unit nursing team. You will have 24-hour responsibility for the provision of specialist palliative nursing services to meet the individual needs of patients on the Inpatient Unit. You'll ensure timely, responsive, and high-quality service is maintained and well organised for patients, their families, and visitors to the hospice. You'll be accountable for the overall management of the nursing team, recruitment, deployment, and supervision of staff ensuring the co-ordination of all services provided to the patients.
Providing professional leadership
Engendering a positive working environment with an emphasis on professionalism, teamwork, and co-operation. You will take responsibility for creating and maintaining a culture of continuous improvement, ensuring high quality standards of care are maintained.
About us
Dougie Mac is an open-culture organisation, underpinned by clear strategic aims, vision and values. By joining Dougie Mac, you will be part of a dedicated team of professionals who are committed to delivering person-led, responsive and cost effective services of the highest quality. Staff at Dougie Mac are well-motivated, with professional development pathways, and given opportunities to be reflective in their roles through supervision and reflective practice.
Dougie Mac has been named the UKs Best Charity to Work For in the 2023 quarter 3 league table compiled by independent employee engagement specialists, Best Companies.
The prestigious title was awarded by the Best Companies 2023 Accreditation which also gave Dougie Mac a three star rating the highest possible ranking meaning that the hospice is now classed as a World-Class Organisation to work for.
The Hospice offers a competitive salary and benefits package, including a contributory pension scheme, generous holiday allowance, funded study, free parking, Paycare and much more.
Job description
Job responsibilities
Duties & Responsibilities:
1.To have 24-hour responsibility for the provision of specialist palliative nursing services to meet the individual needs of patients on the Inpatient Unit.
2.To be accountable for defining and ensuring that agreed professional standards are reflected in practice within the nursing team.
3.To be accountable for the overall management of the nursing team, recruitment, deployment, and supervision of staff ensuring the co-ordination of all services provided to the patients.
4.Optimise the cost-effective use of all resources.
5.To identify the core and extended competencies required by clinical staff and develop a learning evidenced based programme to support staff to achieve them.
6.To provide professional visible leadership.
7.To work in collaboration with other service managers internally and externally to develop integrated services for patients and their carers.
Key Responsibilities
1.To provide clinical leadership and management support to the Inpatient Unit (IPU) team, ensuring that the highest standards of holistic nursing care are provided through supervision and operational management of the unit.
2.Develop and implement a model of nursing care which ensures each patient has an individual care plan which includes assessment, planning, implementation, and evaluation of care.
3.Work with the multi-disciplinary team to provide a high standard of specialist palliative care to patients and their carers within the hospice.
4.To be part of the clinical on call rota.
5.To participate in multi-disciplinary meetings.
6.To attend clinical meetings relevant to role as required.
7.Act as a specialist resource for patients, carers, and non-specialist groups of staff.
8.Maintain accurate, up-to-date staff and patient records.
9.To maintain specialist expertise underpinned by theory and to maintain clinical contact so to act as a role model to nursing staff.
10.Oversee the line management for IPS staff, conducting and ensuring effective and timely performance management (including competence) of individual staff members in line with the hospice's policy
11.Investigate and provide reports (with conclusions/recommendations) following incidents and complaints
12.Maintain effective clear communication systems to keep staff informed and facilitate and encourage two-way communication
13.Be an effective change agent
Clinical Governance
1.Play a key role in DMH clinical governance programme, participating in and supporting research and audit both within the Hospice, regionally and nationally.
2.Develop clinical protocols to facilitate practice developments, benchmarking where possible, to ensure that staff adhere to best evidence-based practice and makes optimum use of resources to achieve the highest standards of care and service.
3.Maintain a safe environment for patients, visitors, staff, and volunteers, ensuring that staff and volunteers are aware of their responsibility in relation to health and safety, and cleanliness.
4.Investigate all accidents, untoward incidents and complaints and ensure that appropriate action is taken in accordance with agreed policies and procedures.
5.Take an active role in quality assurance initiatives, including the setting and auditing of standards and implementing resulting action plans.
6.Organise learning and development resources using agreed methods and frameworks.
7.Collect and collate data and keep knowledge and information systems up to date using set procedures.
8.Be aware of organisational strategic direction and future issues pertaining to the provision of specialist palliative care and supportive care.
9.To ensure adherence to hospice and professional policies and procedures.
Development
1.To ensure personal and team compliance with hospice compulsory training requirements
2.To identify training and education needs for IPS staff in line with service provision with the practice development lead nurse, providing facilitation and support in their development
3.To keep abreast of advances in nursing practice and research and take responsibility for your personal continuous professional development and registration
4.Through the ongoing professional development process, to plan your continuing professional and self-development, attending in-house study days and courses as appropriate
5.To deliver supervision, debriefing and reflective practice sessions
6.To promote and engage staff in new ways of working, such as the use of technology
7.To participate in, and contribute to the ongoing educational programme of the Hospice.
Job description
Job responsibilities
Duties & Responsibilities:
1.To have 24-hour responsibility for the provision of specialist palliative nursing services to meet the individual needs of patients on the Inpatient Unit.
2.To be accountable for defining and ensuring that agreed professional standards are reflected in practice within the nursing team.
3.To be accountable for the overall management of the nursing team, recruitment, deployment, and supervision of staff ensuring the co-ordination of all services provided to the patients.
4.Optimise the cost-effective use of all resources.
5.To identify the core and extended competencies required by clinical staff and develop a learning evidenced based programme to support staff to achieve them.
6.To provide professional visible leadership.
7.To work in collaboration with other service managers internally and externally to develop integrated services for patients and their carers.
Key Responsibilities
1.To provide clinical leadership and management support to the Inpatient Unit (IPU) team, ensuring that the highest standards of holistic nursing care are provided through supervision and operational management of the unit.
2.Develop and implement a model of nursing care which ensures each patient has an individual care plan which includes assessment, planning, implementation, and evaluation of care.
3.Work with the multi-disciplinary team to provide a high standard of specialist palliative care to patients and their carers within the hospice.
4.To be part of the clinical on call rota.
5.To participate in multi-disciplinary meetings.
6.To attend clinical meetings relevant to role as required.
7.Act as a specialist resource for patients, carers, and non-specialist groups of staff.
8.Maintain accurate, up-to-date staff and patient records.
9.To maintain specialist expertise underpinned by theory and to maintain clinical contact so to act as a role model to nursing staff.
10.Oversee the line management for IPS staff, conducting and ensuring effective and timely performance management (including competence) of individual staff members in line with the hospice's policy
11.Investigate and provide reports (with conclusions/recommendations) following incidents and complaints
12.Maintain effective clear communication systems to keep staff informed and facilitate and encourage two-way communication
13.Be an effective change agent
Clinical Governance
1.Play a key role in DMH clinical governance programme, participating in and supporting research and audit both within the Hospice, regionally and nationally.
2.Develop clinical protocols to facilitate practice developments, benchmarking where possible, to ensure that staff adhere to best evidence-based practice and makes optimum use of resources to achieve the highest standards of care and service.
3.Maintain a safe environment for patients, visitors, staff, and volunteers, ensuring that staff and volunteers are aware of their responsibility in relation to health and safety, and cleanliness.
4.Investigate all accidents, untoward incidents and complaints and ensure that appropriate action is taken in accordance with agreed policies and procedures.
5.Take an active role in quality assurance initiatives, including the setting and auditing of standards and implementing resulting action plans.
6.Organise learning and development resources using agreed methods and frameworks.
7.Collect and collate data and keep knowledge and information systems up to date using set procedures.
8.Be aware of organisational strategic direction and future issues pertaining to the provision of specialist palliative care and supportive care.
9.To ensure adherence to hospice and professional policies and procedures.
Development
1.To ensure personal and team compliance with hospice compulsory training requirements
2.To identify training and education needs for IPS staff in line with service provision with the practice development lead nurse, providing facilitation and support in their development
3.To keep abreast of advances in nursing practice and research and take responsibility for your personal continuous professional development and registration
4.Through the ongoing professional development process, to plan your continuing professional and self-development, attending in-house study days and courses as appropriate
5.To deliver supervision, debriefing and reflective practice sessions
6.To promote and engage staff in new ways of working, such as the use of technology
7.To participate in, and contribute to the ongoing educational programme of the Hospice.
Person Specification
Qualifications
Essential
- Registered Nurse
- Minimum 2 Years experience of working as a Team Leader/Senior nursing level
- Evidence of continued professional development
Desirable
- Post registration degree level qualification in palliative care or other relevant degree/diploma or willingness to work towards
- Advanced communication skills qualification
- Leadership or Management course
Experience
Essential
- Ability to provide specialist palliative care
- Ability to supervise and organise work and develop programmes of care
- Ability to support staff through challenging situations/experiences
- Experience in palliative/terminal care
- Experience in symptom management
- Experience in audit mechanisms
- A knowledge of research projects
Desirable
- Experience of ensuring continuous improvement
- Evidence of policy/protocol writing
- Evidence of applying national policy
- Experience in delivering clinical supervision
- Experience in budget and financial management
Additional Criteria
Essential
- Must be able to demonstrate excellent
- communication skills and good interpersonal skills
- Ability to integrate into existing established team
- Teaching commitment
- Knowledge and awareness of quality and governance
- Able to make operational judgements involving complex facts
- Able to drive change
- Ability to use own initiative
- Has motivational skills for self and others
- Ability to liaise effectively with various disciplines
- Listening negotiation and influencing skills
- Can demonstrate assertiveness, tact and diplomacy appropriately
- Remain professionally impartial
- Dress in a manner that conforms to accepted formal codes of business dress
- Able to work flexibly.
- Able to meet the requirement of the job role
Desirable
- Able to deliver a variety of teaching sessions to small or large audiences
- Knowledge of performance management
- Ability to travel independently
Person Specification
Qualifications
Essential
- Registered Nurse
- Minimum 2 Years experience of working as a Team Leader/Senior nursing level
- Evidence of continued professional development
Desirable
- Post registration degree level qualification in palliative care or other relevant degree/diploma or willingness to work towards
- Advanced communication skills qualification
- Leadership or Management course
Experience
Essential
- Ability to provide specialist palliative care
- Ability to supervise and organise work and develop programmes of care
- Ability to support staff through challenging situations/experiences
- Experience in palliative/terminal care
- Experience in symptom management
- Experience in audit mechanisms
- A knowledge of research projects
Desirable
- Experience of ensuring continuous improvement
- Evidence of policy/protocol writing
- Evidence of applying national policy
- Experience in delivering clinical supervision
- Experience in budget and financial management
Additional Criteria
Essential
- Must be able to demonstrate excellent
- communication skills and good interpersonal skills
- Ability to integrate into existing established team
- Teaching commitment
- Knowledge and awareness of quality and governance
- Able to make operational judgements involving complex facts
- Able to drive change
- Ability to use own initiative
- Has motivational skills for self and others
- Ability to liaise effectively with various disciplines
- Listening negotiation and influencing skills
- Can demonstrate assertiveness, tact and diplomacy appropriately
- Remain professionally impartial
- Dress in a manner that conforms to accepted formal codes of business dress
- Able to work flexibly.
- Able to meet the requirement of the job role
Desirable
- Able to deliver a variety of teaching sessions to small or large audiences
- Knowledge of performance management
- Ability to travel independently
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
