Catering Assistant

Douglas Macmillan Hospice

Information:

This job is now closed

Job summary

Dougie Mac are currently looking to recruit Catering Assistants, our vision is to be admired as a centre of excellence for palliative and end of life care. Our many different services provide patients, their families and carers, with physical, emotional, social, psychological and spiritual support, at home, or here at the Hospice.

You will support the varying requirements of DMH functions across the DMH Hospice site, buildings and local area departments. This will include supporting the catering the needs of clinical & non-clinical areas, visitors & public areas and hospice staff areas etc including supporting generic duties, patient services and hospitality services for internal events.

Main duties of the job

You will have your Level 2 Food Hygiene or Equivalent and work as an integral part of the DMH Catering Team, you will contribute to the catering service delivery of all catering services in Douglas Macmillan Hospice, ensuring a safe, clean and hygienic environment is maintained.

We have part time hours available, please contact do discuss these in more detail. The role does work over a 7 day period and shifts are varied. Please read the job description (below) for further details.

If you would you like to be part of our friendly, supportive team then we would love to hear from you.

About us

Dougie Mac is an open-culture organisation, underpinned by clear strategic aims, vision and values. The Hospices many different services provide patients, their families and carers, with physical, emotional, social, psychological and spiritual support ensuring that all are supported as they face death, dying and loss.

The Hospice offers a competitive salary and benefits package, including a contributory pension scheme, generous holiday allowance, free parking, Paycare and much more.

Date posted

22 October 2020

Pay scheme

Other

Salary

£8.72 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

B0303-20-8866

Job locations

Barlaston Road

Stoke-on-Trent

Staffs

ST3 3NZ


Job description

Job responsibilities

Department Function:

The Catering Assistant provides catering services support for the catering areas. In addition, the role will support the varying requirements of DMH functions across the DMH Hospice site, buildings and local area departments. This will include supporting the catering the needs of clinical & non-clinical areas, visitors & public areas and hospice staff areas etc including supporting generic duties, patient services and hospitality services for internal events

Job Summary:

To work as an integral part of the DMH Catering Team, contributing to the catering service delivery of all catering services in Douglas Macmillan Hospice, ensuring a safe, clean and hygienic environment is maintained.

Duties & Responsibilities:

Set up and deliver hot foods & refreshment trolleys and dispatch to the required areas for patient needs, working lunches, meetings and departmental functions etc

Maintain and replenish all food supplies, food consumable displays, cleaning materials and consumables in all catering department areas, inclusive of satellite kitchens, stores, staff & visitors rooms and various equipment, e.g. coffee & drinks machines etc

Receive and efficiently relay messages within the catering environment, using the appropriate communication systems to effectively optimise the catering services

To have a full working knowledge of all areas in the building that are covered by the catering service inclusive of satellite kitchens, stores, staff & visitors rooms and equipment

To assist in internal events with enquiries, liaison with wider departments regarding orders & deliveries including any replenishments as required & maintains prompt continual customer service in a polite and professional manner

Ensure that all catering areas and catering equipment is cleaned to the required standard, in accordance with the cleaning schedule, including food trolleys and documenting these tasks correctly under the correct logging processes. Including clearing and cleaning services equipment, utensils, washing crockery/cutlery before the end of the shift.

Maintains catering hygiene standards in accordance with current guidelines and current food safety regulations, including basic knowledge of infection control.

To have a full working knowledge of all kitchen equipment, materials and agents and the correct use of them. Referring to COSHH regulations.

Follows safe systems of work and report hazards, accident and incidents to the Chef Manager in accordance with health and safety procedures, having regard for the wellbeing of staff, patients and visitors.

To have a working knowledge of all areas in the building which are covered by the Catering Department and able to operate the catering equipment competently i.e. dish washers, sinks, waste disposals etc

To inspect all equipment prior to use and report any defects to the Chef Manager immediately.

To undertake catering and mandatory training as part of the individual development and annual performance reviews (OPD)

To carry out any other duties as required.

To assist in the preparation and delivery service (trays, trolleys etc0 & preparation of vegetables, salads and food provisions

To comply with the Health and Safety at Work Act.

To record information as required by the Department / Hospice.

To ensure patient confidentiality is maintained at all times and information obtained during the course of employment is not released to anyone other than those acting in an official capacity

Job description

Job responsibilities

Department Function:

The Catering Assistant provides catering services support for the catering areas. In addition, the role will support the varying requirements of DMH functions across the DMH Hospice site, buildings and local area departments. This will include supporting the catering the needs of clinical & non-clinical areas, visitors & public areas and hospice staff areas etc including supporting generic duties, patient services and hospitality services for internal events

Job Summary:

To work as an integral part of the DMH Catering Team, contributing to the catering service delivery of all catering services in Douglas Macmillan Hospice, ensuring a safe, clean and hygienic environment is maintained.

Duties & Responsibilities:

Set up and deliver hot foods & refreshment trolleys and dispatch to the required areas for patient needs, working lunches, meetings and departmental functions etc

Maintain and replenish all food supplies, food consumable displays, cleaning materials and consumables in all catering department areas, inclusive of satellite kitchens, stores, staff & visitors rooms and various equipment, e.g. coffee & drinks machines etc

Receive and efficiently relay messages within the catering environment, using the appropriate communication systems to effectively optimise the catering services

To have a full working knowledge of all areas in the building that are covered by the catering service inclusive of satellite kitchens, stores, staff & visitors rooms and equipment

To assist in internal events with enquiries, liaison with wider departments regarding orders & deliveries including any replenishments as required & maintains prompt continual customer service in a polite and professional manner

Ensure that all catering areas and catering equipment is cleaned to the required standard, in accordance with the cleaning schedule, including food trolleys and documenting these tasks correctly under the correct logging processes. Including clearing and cleaning services equipment, utensils, washing crockery/cutlery before the end of the shift.

Maintains catering hygiene standards in accordance with current guidelines and current food safety regulations, including basic knowledge of infection control.

To have a full working knowledge of all kitchen equipment, materials and agents and the correct use of them. Referring to COSHH regulations.

Follows safe systems of work and report hazards, accident and incidents to the Chef Manager in accordance with health and safety procedures, having regard for the wellbeing of staff, patients and visitors.

To have a working knowledge of all areas in the building which are covered by the Catering Department and able to operate the catering equipment competently i.e. dish washers, sinks, waste disposals etc

To inspect all equipment prior to use and report any defects to the Chef Manager immediately.

To undertake catering and mandatory training as part of the individual development and annual performance reviews (OPD)

To carry out any other duties as required.

To assist in the preparation and delivery service (trays, trolleys etc0 & preparation of vegetables, salads and food provisions

To comply with the Health and Safety at Work Act.

To record information as required by the Department / Hospice.

To ensure patient confidentiality is maintained at all times and information obtained during the course of employment is not released to anyone other than those acting in an official capacity

Person Specification

Skills & Knowledge

Essential

  • - Good organisational skills and ability to prioritise effectively
  • - Basic IT skills are required. Training is available
  • - Operation of catering support equipment, dishwashers, food trollies etc
  • - Temperature recording and information logging
  • - Awareness and compliance with Health and Safety & Food Hygiene legislation

Desirable

  • - Knowledge of working within a healthcare setting

Qualifications

Essential

  • - Minimum Level 1 qualification from the National Qualification Framework
  • - Level 2 Food Hygiene or Equivalent

Desirable

  • - Intermediate food hygiene.

Experience

Essential

  • - Relevant experience of working in a catering environment

Desirable

  • - Catering experience in a health care setting.

Aptitudes & Attributes + Other Job Requirements

Essential

  • - Ability to communicate well
  • - Positive and flexible approach to working in a team and supporting other team members
  • - Flexibility towards the changing needs of the organisation and patients
  • - Be able to work to time schedules and under the pressure of a busy Catering department.
  • - Ability to work a 7-day rota and flexibility to provide cover when required
  • - Dress in a manner that conforms to accepted formal codes of business dress including uniform
  • - Commitment to own continued personal development
Person Specification

Skills & Knowledge

Essential

  • - Good organisational skills and ability to prioritise effectively
  • - Basic IT skills are required. Training is available
  • - Operation of catering support equipment, dishwashers, food trollies etc
  • - Temperature recording and information logging
  • - Awareness and compliance with Health and Safety & Food Hygiene legislation

Desirable

  • - Knowledge of working within a healthcare setting

Qualifications

Essential

  • - Minimum Level 1 qualification from the National Qualification Framework
  • - Level 2 Food Hygiene or Equivalent

Desirable

  • - Intermediate food hygiene.

Experience

Essential

  • - Relevant experience of working in a catering environment

Desirable

  • - Catering experience in a health care setting.

Aptitudes & Attributes + Other Job Requirements

Essential

  • - Ability to communicate well
  • - Positive and flexible approach to working in a team and supporting other team members
  • - Flexibility towards the changing needs of the organisation and patients
  • - Be able to work to time schedules and under the pressure of a busy Catering department.
  • - Ability to work a 7-day rota and flexibility to provide cover when required
  • - Dress in a manner that conforms to accepted formal codes of business dress including uniform
  • - Commitment to own continued personal development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Douglas Macmillan Hospice

Address

Barlaston Road

Stoke-on-Trent

Staffs

ST3 3NZ


Employer's website

https://www.dmhospice.org.uk/ (Opens in a new tab)


Employer details

Employer name

Douglas Macmillan Hospice

Address

Barlaston Road

Stoke-on-Trent

Staffs

ST3 3NZ


Employer's website

https://www.dmhospice.org.uk/ (Opens in a new tab)


For questions about the job, contact:

Chef Manager

Valerie Rigby

applynow@dmhospice.org.uk

01782344300

Date posted

22 October 2020

Pay scheme

Other

Salary

£8.72 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

B0303-20-8866

Job locations

Barlaston Road

Stoke-on-Trent

Staffs

ST3 3NZ


Supporting documents

Privacy notice

Douglas Macmillan Hospice's privacy notice (opens in a new tab)