Job responsibilities
Main Duties & Responsibilities
Clinical Responsibilities
In accordance with the Practice timetable, as agreed, the post-holder
will be available to undertake a variety of duties including surgery
consultations, telephone consultations, visiting patients at home, checking and
signing repeat prescriptions and dealing with queries, paperwork, reports and
correspondence in a timely fashion
Triage patients presenting to the surgery by telephone, online and in
person
Making professional, autonomous decisions in relation to presenting
problems, whether self-referred or referred from other health care workers
within the organisation
Assessing the health care needs of patients with undifferentiated and
undiagnosed problems
Screening patients for disease risk factors and early signs of illness
In consultation with patients and in line with current Practice disease
management protocols, developing care plans for health and promoting healthy
lifestyle strategies and education
Manage long-term conditions and patients with complex problems
Recording clear and contemporaneous consultation notes to agreed
standards
Collecting data for audit purposes and complying with QOF requirements
Delivering enhanced services
Check, manage & process patient test results
Refer patients to secondary care and/or relevant organisations and
internally within the PCN (eg to additional roles members of the PCN team) as
required
Compiling and issuing computer-generated acute and repeat prescriptions
(avoiding hand-written prescriptions whenever possible) in line with local and
national guidelines
Prescribing in accordance with the Practice prescribing formulary (or
generically) whenever this is clinically appropriate
In general the post-holder will be expected to undertake the duties and
responsibilities associated with a GP working within primary care in a surgery
on a PCN basis
Other Responsibilities within the Organisation:
Awareness of and compliance with all relevant Practice
policies/guidelines, e.g. prescribing, confidentiality, data protection, health
and safety
A commitment to life-long learning and audit to ensure evidence-based
best practice
Contributing to evaluation/audit and clinical standard setting within
the organisation
Contributing to the summarising of patient records and read-coding
patient data
Attending training and events organised by the Practice or other
agencies, where appropriate and suitable and relevant for your role
Keep up to date with current evidenced based approaches to patient care
and service delivery, in line with NICE and national frameworks
Contribute to education and training of trainee members of staff and
students
Attending and contributing to practice and PCN meetings
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow
us to gather, sensitive information in relation to their health and other
matters. They do so in confidence and have the right to expect that staff will
respect their privacy and act appropriately
In the performance of the duties outlined in this Job Description, the
post-holder may have access to confidential information relating to patients
and their carers, Practice staff and other healthcare workers. They may also
have access to information relating to the Practice and PCN as a business
organisation. All such information from any source is to be regarded as
strictly confidential
Information relating to patients, carers, colleagues, other healthcare
workers or the business of the Practice/PCN may only be divulged to authorised
persons in accordance with the Practice policies and procedures relating to
confidentiality and the protection of personal and sensitive data
Health and Safety:
Using personal security systems within the workplace according to Practice
guidelines
Identifying the risks involved in work activities and undertaking such
activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas
in a tidy and safe way and free from hazards
Reporting potential risks identified
Equality and Diversity:
The post-holder will support the equality,
diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights,
interpreting them in a way that is consistent with Practice procedures and
policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers
and colleagues
Behaving in a manner which is welcoming to and of the individual, is
non-judgmental and respects their circumstances, feelings priorities and rights
Acting as a role model in relation to promoting equality, diversity and
non-discriminatory practices
Personal/Professional Development:
In addition to maintaining continued education
through attendance at any courses and/or study days necessary to ensure that
professional development requirements for PREP are met, the post-holder will
participate in any training programme implemented by the Practice as part of
this employment, such training to include:
Participation in an annual individual performance review, including
taking responsibility for maintaining a record of own personal and/or
professional development
Taking responsibility for own development, learning and performance and
demonstrating skills and activities to others who are undertaking similar work
Identifying training needs and support needs to be discussed in clinical
supervision
Quality:
The post-holder will strive to maintain quality
within the Practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either
directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and
team activities and making suggestions on ways to improve and enhance the
teams performance
Work effectively with individuals in other agencies to meet patient
needs
Effectively manage own time, workload and resources
Participate in reviewing and responding to complaints, significant
events and other learning events
Communication:
The post-holder should recognise the importance of
effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and
respond accordingly
Contribution to the Implementation of Services:
The post-holder will:
Apply Practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and
guidelines will affect own work
Participate in audits where appropriate
The post-holder will assist in promoting and
maintaining their own and others health, safety and security as defined in the
Practice Health & Safety Policy, to include: