Deputy Director of Care

Job responsibilities

b) Main duties and key responsibilities Strategic

Responsible for the strategic leadership of patient safety across Shooting Star Childrens Hospices, ensuring implementation of quality improvement and patient safety priorities with a range of patient safety initiatives in line with statutory and regulatory requirements

Develop and maintain effective systems and processes for responding to patient and family experiences, feedback, complaints and patient safety incidents

Deputise for the Director of Care working in partnership across boundaries and systems

Develop and deliver the wider strategic priorities across the organisation Quality, governance, and compliance

Provide oversight and assurance on CQC regulated activities

Keep abreast of legislation, case law, national and local development advising on the implications for SSCH including Mental Capacity Act and Deprivation of Liberty Safeguards

Promote digital approaches to care management that improve efficiency and effectiveness

Ensure that clinical policies are governed affectively across the care directorate

Produce accurate, contemporaneous and complete assurance reports consistent with legislation and policy

Provide assurance that care is delivered in accordance with regulatory requirements, NICE guidelines and evidence-based practice through audit, service evaluation and quality improvement initiatives Education

Review and develop an internal education and training curriculum for clinical staff across SSCHs to maintain safe clinical care and excellence in paediatric palliative care, bereavement and social care. Ensuring the education program offered meets national standards, requirements and emerging themes

Maintain a positive learning culture ensuring high quality teaching and successful learning

Ensure the education program and teaching methods are in line with the latest educational theory and best practice

Develop an external education program, ensuring the education program offered meets national standards and requirements

Co-ordinate and advise on aspects of the external education program alongside heads of care and medical director Safeguarding

Working alongside the Head of Safeguarding to implement the SSCH Safeguarding Strategy organisation wide

c) Other Requirements

These requirements will be applicable to some posts.

The post holder must be able and willing to get to and work in both hospices.

The post holder should be prepared to attend SSCH meetings in different parts of the country. Some meetings may be during evenings or weekends.

The post holder will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check.

d) Mandatory Criteria

Other duties

The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Childrens Hospices.

Professional Codes of Conduct

The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.

Health and Safety

The post holder will be responsible for health and safety in the area under their control and they must ensure that they are familiar with Shooting Star Childrens Hospices policy on health and safety at work.

Mandatory Training

The post holder will attend all mandatory training relevant to their role

Our values and behaviours

Shooting Star Childrens Hospices is a leading childrens hospice charity for babies, children and young people with life-limiting conditions, and their families. We require that all of our staff share our common values and display behaviours that will enable us to achieve our goals.

Professionalism: We will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.

Respect: We will treat each other with the utmost respect.

Integrity: We will be open, honest and transparent in all that we do.

Diversity: We will respect individuality and ensure inclusion and fairness to all.

Excellence: We will strive for excellence in all that we do.

Shooting Star Childrens Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.

Experience

Essential

• Recent senior clinical experience, knowledge and skills at Head of level or equivalent
• Experience in leading patient safety and quality improvement at a senior level
• Experience of system-wide transformational change and strategic development
• Significant senior management and leadership experience in a healthcare environment
• Demonstrate ability to manage in crisis, make decisions under pressure, and be self-reliant at a senior level
• Budget management and audit experience.

Desirable

• Hospice sector experience
• Paediatric palliative care experience
• NHS experience in patient safety
• Research experience
• Board experience

Qualifications

Essential

• BSc in relevant area
• MSc or comparable experience
• Registered Healthcare Professional with upto-date registration
• Patient safety qualification or comparable experience
• Health or social care management or leadership qualification or compatible experience
• Teaching qualification or experience in education

Desirable

• Mentoring/teaching qualification
• Project management qualification
• Quality improvement qualification

Knowledge and Skills

Essential

• Clinical governance knowledge
• Sound safeguarding knowledge
• Negotiation and complex conversation/communication skills
• Prioritisation and organisation skills
• Clinical audit knowledge and experience
• Knowledge of national agenda and CQC regulatory requirements
• Patient safety knowledge

Desirable

• Research knowledge and skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).