Medical Secretary

Watling Street Network PCN

The closing date is 26 April 2025

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Job summary

A fantastic opportunity to join a leading Primary Care Network in Milton Keynes, looking to welcome a Medical Secretary to the team.

This is an ideal role for someone with previous experience in clinical/healthcare administration, or experience as a PA.

Salary and Benefits

  • £12.21 per hour
  • An excellent NHS pension scheme
  • 25 days annual leave, plus bank holidays
  • NHS Discounts with a massive number of retailers (with a Bluelight card)
  • Wellbeing resources available free to all staff

Shift Pattern Conversations around flexible working and compressed hours are encouraged.

This vacancy is for 27.5 hours per week, working 12pm-5:30pm, Monday-Friday.

Main duties of the job

Your key responsibilities will include reading patient related correspondence, identifying relevant clinical information and updating patient notes.

You will also be providing general secretarial support to our practice and business managers, GPs and health professionals.

You will be handling sensitive medical information, so a caring customer service communication style is essential.

Likewise you will be expected to treat all patients (& colleagues) with dignity and respect at all times and last, but by no means least, maintain the utmost levels of professionalism and confidentiality at all times.

About us

Working hand in hand with Watling Street Practice, Watling Street PCN supports our three practice sites in Stony Stratford, Shenley Church End and Great Holm, with a head office function based in Kiln Farm.

We are a forward thinking PCN in Milton Keynes, with a progressive and compassionate approach to primary care.

As home to multi-disciplined teams of GPs, Nurses, HCAs and administrative staff, we have a flexible and supportive attitude where we encourage you to grow in a safe environment.

Date posted

26 March 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

B0292-25-0005

Job locations

7 Keller Close

Kiln Farm

Milton Keynes

MK11 3LL


Job description

Job responsibilities

Main Responsibilities

  • Handling referrals on a day to day basis
  • Management of the referral link between primary and secondary care
  • Dealing with email and telephone queries from patients & colleagues
  • Inputting data into patient records daily
  • Assisting the Back Office team with any other duties required

To be successful in this role, you will need

  • Great attention to detail
  • Strong written and verbal communication skills
  • Competent typing and listening skills
  • The ability to manage a heavy workload in a fast paced environment

Job description

Job responsibilities

Main Responsibilities

  • Handling referrals on a day to day basis
  • Management of the referral link between primary and secondary care
  • Dealing with email and telephone queries from patients & colleagues
  • Inputting data into patient records daily
  • Assisting the Back Office team with any other duties required

To be successful in this role, you will need

  • Great attention to detail
  • Strong written and verbal communication skills
  • Competent typing and listening skills
  • The ability to manage a heavy workload in a fast paced environment

Person Specification

Qualifications

Essential

  • Grade C or above in GCSE Maths & English (or equivalent)

Experience

Essential

  • Experience within clinical/healthcare admin, or as a PA
  • Exceptional organisational and prioritising skills, combined with top level attention to detail
  • Strong literacy and computer skills

Desirable

  • Experience working with variable stakeholders
  • Experience working within a team
  • Experience with electronic dictation
  • Knowledge of medical terminology
  • Experience with clinical IT systems
Person Specification

Qualifications

Essential

  • Grade C or above in GCSE Maths & English (or equivalent)

Experience

Essential

  • Experience within clinical/healthcare admin, or as a PA
  • Exceptional organisational and prioritising skills, combined with top level attention to detail
  • Strong literacy and computer skills

Desirable

  • Experience working with variable stakeholders
  • Experience working within a team
  • Experience with electronic dictation
  • Knowledge of medical terminology
  • Experience with clinical IT systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Watling Street Network PCN

Address

7 Keller Close

Kiln Farm

Milton Keynes

MK11 3LL


Employer's website

https://www.watlingstreetpcn.co.uk/ (Opens in a new tab)

Employer details

Employer name

Watling Street Network PCN

Address

7 Keller Close

Kiln Farm

Milton Keynes

MK11 3LL


Employer's website

https://www.watlingstreetpcn.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Recruitment Coordinator

Jacobi Maro

wsp.peopleteam@nhs.net

01908082522

Date posted

26 March 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

B0292-25-0005

Job locations

7 Keller Close

Kiln Farm

Milton Keynes

MK11 3LL


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