Job summary
You will work with clients to assist them in sustaining paid employment. These will be individuals who are currently employed and have a physical or mental health disability, but still require some employment support.
You will work closely with relevant employment support services in order that those clients who choose to leave their jobs can be supported to find more suitable employment.
This involves working alongside Primary Care networks and other stakeholders and referring services in maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment.
Why Join us?
Together we are looking to create growth and opportunity for individuals with mental health conditions and build a better and all-inclusive working world. We work collaboratively to make a real impact in transforming someone's life. We love what we do and feel we offer an incredibly rewarding career with an excellent training and development plan, a generous amount of annual leave and pension scheme.
Benefits:
- 33 days annual leave (incl bank holidays)
- Birthday Leave
- Flexible Working
- Company Pension and Sick Pay
- Employee Assistance Programme
- Life Assurance
- Hybrid working
- Reward Gateway (Employee discounts and benefits)
- Blue Light Card
Main duties of the job
- To work in partnership with individuals suffering from poor mental health and their employers, to maintain employment.
- Assess individuals to identify when their job is at risk and develop suitable strategies to manage their return to work or alternative outcomes.
- To adopt a strengths-based approach, prioritising wellness, recovery and wellbeing where individuals are empowered and supported to identify their own goals, with the overarching objective being employment retention.
- Working with individuals, and their employers, to understand the perceived barriers and challenges, limitations and risks, that are threatening the retention of employment.
- To identify and meet the needs of individuals and their employers in a prompt and appropriate way to prevent escalation and maximise the chances of retention.
- Actively work with the client and their employer with a focus on matching the clients capacity with the employers business needs.
- To monitor and provide ongoing support to clients once back to work.
- Supporting clients with referral on to employment support services where the decision is to leave their current employment.
- To build new, and enhance current, networks with Mental Health services, Primary Care services, Private and Public sector organisations, 3rd sector providers & other relevant stakeholders to secure referrals and identify client support.
- Assisting the Team Lead and Senior Management to ensure all required documentation is completed and submitted to all key stakeholders.
About us
Employ-Ability, an Essex-based charity, is seeking to recruit suitable candidates to support those, with mild to moderate mental ill health including physical and sensory impairments, to find and keep employment. This is a new addition to our current services and are seeking driven individuals that can help embed and grow this new team. Employ-Ability is a highly successful supported employment service, as well as a recognised Centre of Excellence. The charity works with Essex Partnership University Foundation Trust to deliver an Essex wide Individual Placement and Support (IPS) service and from April 2019 with Norfolk and Suffolk Foundation Trust to deliver a West Suffolk, Ipswich and East Suffolk Service.
Job description
Job responsibilities
- Accurately record and report Key Performance Indicator (KPI) data
- To support the team in promoting Employ-Ability in the community and with related publicity events and materials.
- Participate in team and external meetings to ensure service objectives are met.
- Keeping up to date with changes in employment law and in work support strategies such as Reasonable Adjustments, Access to Work, Mindful Employer, Mental Health First Aid.
- To keep up to date with information on grants and advisory services for individuals and employers; Advice on the Equality Act 2010.
- To undertake necessary training and supervision in order to be able to fulfil duties as described above.
Relationship Management:
Establish positive and integrated relationships with clinical teams, employers and other service providers. This includes:
- Arrange regular meetings with clients to monitor and review progress.
- To challenge inequalities experienced by clients and address existing discrimination, whilst ensuring a process of learning for the organisation
Other:
- To adhere to administrative and data capture protocols which record the progress of individuals, and to keep accurate and complete records of casework.
- To work independently, reliably and deliver consistently to deliver effective practice.
- To co-produce service development with service users where possible.
- To collect employment recovery stories from people accessing the service.
- Ensure that all relevant policies are implemented such as information governance, safeguarding etc.
- Partake in continuous learning about mental health conditions, their impact and how they can be managed and undertake mandatory training as required.
Job description
Job responsibilities
- Accurately record and report Key Performance Indicator (KPI) data
- To support the team in promoting Employ-Ability in the community and with related publicity events and materials.
- Participate in team and external meetings to ensure service objectives are met.
- Keeping up to date with changes in employment law and in work support strategies such as Reasonable Adjustments, Access to Work, Mindful Employer, Mental Health First Aid.
- To keep up to date with information on grants and advisory services for individuals and employers; Advice on the Equality Act 2010.
- To undertake necessary training and supervision in order to be able to fulfil duties as described above.
Relationship Management:
Establish positive and integrated relationships with clinical teams, employers and other service providers. This includes:
- Arrange regular meetings with clients to monitor and review progress.
- To challenge inequalities experienced by clients and address existing discrimination, whilst ensuring a process of learning for the organisation
Other:
- To adhere to administrative and data capture protocols which record the progress of individuals, and to keep accurate and complete records of casework.
- To work independently, reliably and deliver consistently to deliver effective practice.
- To co-produce service development with service users where possible.
- To collect employment recovery stories from people accessing the service.
- Ensure that all relevant policies are implemented such as information governance, safeguarding etc.
- Partake in continuous learning about mental health conditions, their impact and how they can be managed and undertake mandatory training as required.
Person Specification
Qualifications
Essential
- Educated to a degree level or equivalent experience
Desirable
- Trained in IPS approach
- Level 3 Diploma in Employability Services Sector Qualification
- QCF in Advice & Guidance (Level 3)
Experience
Essential
- Experience/understanding of working with people with mental health support needs, or a similar client group within health, social services or the voluntary sector
- Experience of working with someone on a one-to-one basis
- Experience of managing multiple tasks at any one time
- Experience of working assertively to influence decision makers
Desirable
- Experience of supporting people to obtain or keep work
- Experience of working within mental health services
- Own personal lived experience of recovery from mental health difficulties
- Previous experience of delivering a service using the IPS model is a bonus
- Proven experience of meeting and exceeding outcomes and targets
Knowledge
Essential
- An understanding of the employment needs, and challenges faced by people who experience mental health difficulties
- Developing a knowledge of a broad range of occupations and jobs
- Able to use IT and tools such as MS Word, PowerPoint and Excel
Desirable
- Knowledge of the benefits agency and all disability/ employment related benefits
Skills and competencies
Essential
- Good motivational, communication and listening skills
- Outstanding interpersonal skills and ability to build rapport with a range of people
- Good organisational ability
- Natural ability to build close, trusting and productive relationships with people
- Team orientated and works collaboratively within a mixed-disciplinary team
- Ability to work independently and use initiative to develop and promote a service
Personal qualities
Essential
- Non-judgemental and trustworthy
- Empathy with the needs of those with mental health support needs
- Passion and drive to make a positive difference to people's lives
- Highly motivated with a genuine belief that someone with a mental health condition can find paid employment
- Resilient and tenacious to not give up despite setbacks and frustrations
- Self-aware of personal strengths and weaknesses and actively invest in personal and professional development
- Willingness to travel within the region
Person Specification
Qualifications
Essential
- Educated to a degree level or equivalent experience
Desirable
- Trained in IPS approach
- Level 3 Diploma in Employability Services Sector Qualification
- QCF in Advice & Guidance (Level 3)
Experience
Essential
- Experience/understanding of working with people with mental health support needs, or a similar client group within health, social services or the voluntary sector
- Experience of working with someone on a one-to-one basis
- Experience of managing multiple tasks at any one time
- Experience of working assertively to influence decision makers
Desirable
- Experience of supporting people to obtain or keep work
- Experience of working within mental health services
- Own personal lived experience of recovery from mental health difficulties
- Previous experience of delivering a service using the IPS model is a bonus
- Proven experience of meeting and exceeding outcomes and targets
Knowledge
Essential
- An understanding of the employment needs, and challenges faced by people who experience mental health difficulties
- Developing a knowledge of a broad range of occupations and jobs
- Able to use IT and tools such as MS Word, PowerPoint and Excel
Desirable
- Knowledge of the benefits agency and all disability/ employment related benefits
Skills and competencies
Essential
- Good motivational, communication and listening skills
- Outstanding interpersonal skills and ability to build rapport with a range of people
- Good organisational ability
- Natural ability to build close, trusting and productive relationships with people
- Team orientated and works collaboratively within a mixed-disciplinary team
- Ability to work independently and use initiative to develop and promote a service
Personal qualities
Essential
- Non-judgemental and trustworthy
- Empathy with the needs of those with mental health support needs
- Passion and drive to make a positive difference to people's lives
- Highly motivated with a genuine belief that someone with a mental health condition can find paid employment
- Resilient and tenacious to not give up despite setbacks and frustrations
- Self-aware of personal strengths and weaknesses and actively invest in personal and professional development
- Willingness to travel within the region
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
