Job summary
Bereavement Service Manager
A REWARDING CAREER THAT MAKES A DIFFERENCE
Are
you looking to make a difference with your next role?
An
exciting opportunity has arisen for an experienced and committed
Bereavement Service Manager at St Andrews Hospice, Grimsby.
In
return we offer you:
Competitive
salary
Unsocial
hour payments
On
call allowance
Paid
NMC Registration
High
staff ratios
Contributory
pension scheme
Excellent
annual leave.
Bridge
tolls paid for staff who live over the Humber Bridge
Access
to excellent staff benefits
Revalidation
and Excellent CPD
Flexible
working
Main duties of the job
Our Bereavement Service provides specialist and therapeutic counselling to
children, young people and adults, who have been bereaved through a death by
any means, using individual, group and family techniques as appropriate. This
service is continually growing and trying innovative ways to meet the needs of
a diverse group of individuals.
As the manager of this service, we are looking for an individual who has
experience in developing and coordinating services and who is passionate about
delivering high quality to support to people at their most vulnerable.
You will be a qualified counsellor at degree level
or above and be registered with the appropriate professional
body.
About us
As one of the local leading providers of palliative and end of life
care, St Andrews Hospice is a highly successful and forward-thinking charity,
offering both adult and childrens services. With an excellent reputation both
in the local community and beyond, we reach over 800 patients and their
families in North East Lincolnshire and our wider catchment area of
Lincolnshire, Hull and East Yorkshire for our childrens services.
Working for St Andrews Hospice offers a very rewarding career with a
fantastic team, with 184 Hospice staff, a large well-equipped Hospice site and 21
charity shops working together to ensure that patients and their families have
the best possible experience and receive the highest quality of care.
Job description
Job responsibilities
Role Purpose
The post holder
will play a key role in leading the forward planning and development of the
Bereavement Service. Promoting the highest quality bereavement care and support
for children, young people and adults referred to the bereavement service.
To be
responsible for a team of counsellors, caseworkers and volunteers, providing specialist
and therapeutic counselling to children, young people and adults, who have been
bereaved through a death by any means, using individual, group and family
techniques as appropriate.
To provide
support in a variety of locations including the hospice, community and schools.
This may also be provided virtually or by telephone depending on client need.
Ensure there is
a range of information and support available to meet the spectrum of need.
To network with
external stakeholders to promote the service
Main Responsibilities
Hold responsibility
for the line management of a team of bereavement counsellors, caseworkers and
volunteers.
To develop and provide a high-quality
bereavement service (at all levels, as per NICE guidelines) for those who have
accessed our services, are within our catchment area or the wider childrens
catchment areas.
To work responsively and creatively,
with children, young people and adults who have been bereaved using an MDT
approach with other organisations/professionals involved as appropriate.
To maintain and manage the bereavement
referrals and waiting list, undertaking assessments of need for appropriate
bereavement support provision, reviews and possible referrals to other
services. To undertake risk assessments of clients accessing the service in the
community as well as the hospice.
Job description
Job responsibilities
Role Purpose
The post holder
will play a key role in leading the forward planning and development of the
Bereavement Service. Promoting the highest quality bereavement care and support
for children, young people and adults referred to the bereavement service.
To be
responsible for a team of counsellors, caseworkers and volunteers, providing specialist
and therapeutic counselling to children, young people and adults, who have been
bereaved through a death by any means, using individual, group and family
techniques as appropriate.
To provide
support in a variety of locations including the hospice, community and schools.
This may also be provided virtually or by telephone depending on client need.
Ensure there is
a range of information and support available to meet the spectrum of need.
To network with
external stakeholders to promote the service
Main Responsibilities
Hold responsibility
for the line management of a team of bereavement counsellors, caseworkers and
volunteers.
To develop and provide a high-quality
bereavement service (at all levels, as per NICE guidelines) for those who have
accessed our services, are within our catchment area or the wider childrens
catchment areas.
To work responsively and creatively,
with children, young people and adults who have been bereaved using an MDT
approach with other organisations/professionals involved as appropriate.
To maintain and manage the bereavement
referrals and waiting list, undertaking assessments of need for appropriate
bereavement support provision, reviews and possible referrals to other
services. To undertake risk assessments of clients accessing the service in the
community as well as the hospice.
Person Specification
Experience
Essential
- Experience of working in a Leadership/Management role
- Experience of coordinating a service
- Experience of delivering emotional support.
- Experience of working within a multidisciplinary health and social care setting
- Knowledge and skills in bereavement support or counselling
- Experience of working with bereaved people in a group or family setting
- Use of counselling skills in family bereavement/sensitive, confidential settings
- Experience of working with clients with complex needs and/or traumatic bereavements.
- Experience of working in an MDT approach
- Experience of supervised practise
Desirable
- Experience of developing bereavement services.
- Experience of service evaluation.
- Experience of working in a mental health setting or supporting clients with mental health issues.
- Experience, training in specialist relatable subject; child development, mental health or substance misuse.
Knowledge, Skills & Qualities
Essential
- Able to work therapeutically with individuals and families.
- Understanding of bereavement theories and processes
- Understanding of the impact of bereavement on adults and children
- Understanding the impact of traumatic bereavements
- Understanding of Mental Health diagnoses and approaches to management (e.g. anxiety management)
- Understanding of how mental and physical health interact and impact on bereavement
Desirable
- Excellent verbal and written communication skills
- Flexibility to meet the needs of the service
- Ability to work sensitively with a vulnerable client group
- Ability to maintain appropriate professional boundaries
- Ability to work both independently and collaboratively as part of a multi-disciplinary team.
Qualifications
Essential
- Minimum level 5 counselling or degree.
- To be accredited/registered member of a counselling body i.e., BACP
- Full UK driving license and have access to own vehicle.
Desirable
- Qualified to Masters level in counselling or psychotherapy
- Hold a relevant professional qualification i.e., Nursing, Social Work, Occupational therapy.
- Qualification in specialist relatable subject; child development, mental health or substance misuse.
Person Specification
Experience
Essential
- Experience of working in a Leadership/Management role
- Experience of coordinating a service
- Experience of delivering emotional support.
- Experience of working within a multidisciplinary health and social care setting
- Knowledge and skills in bereavement support or counselling
- Experience of working with bereaved people in a group or family setting
- Use of counselling skills in family bereavement/sensitive, confidential settings
- Experience of working with clients with complex needs and/or traumatic bereavements.
- Experience of working in an MDT approach
- Experience of supervised practise
Desirable
- Experience of developing bereavement services.
- Experience of service evaluation.
- Experience of working in a mental health setting or supporting clients with mental health issues.
- Experience, training in specialist relatable subject; child development, mental health or substance misuse.
Knowledge, Skills & Qualities
Essential
- Able to work therapeutically with individuals and families.
- Understanding of bereavement theories and processes
- Understanding of the impact of bereavement on adults and children
- Understanding the impact of traumatic bereavements
- Understanding of Mental Health diagnoses and approaches to management (e.g. anxiety management)
- Understanding of how mental and physical health interact and impact on bereavement
Desirable
- Excellent verbal and written communication skills
- Flexibility to meet the needs of the service
- Ability to work sensitively with a vulnerable client group
- Ability to maintain appropriate professional boundaries
- Ability to work both independently and collaboratively as part of a multi-disciplinary team.
Qualifications
Essential
- Minimum level 5 counselling or degree.
- To be accredited/registered member of a counselling body i.e., BACP
- Full UK driving license and have access to own vehicle.
Desirable
- Qualified to Masters level in counselling or psychotherapy
- Hold a relevant professional qualification i.e., Nursing, Social Work, Occupational therapy.
- Qualification in specialist relatable subject; child development, mental health or substance misuse.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
