Care Coordinator - Marshall PCN
Healthbridge Direct
This job is now closed
Job summary
The role involves working very closely with the practices and the multidisciplinary team (MDT) within the PCN. The role is pivotal in ensuring all patients receive the best possible care and service. The Care Coordinators role will support the clinical director and member practices in coordinating all key activity including access to services, advice, and information, and ensuring health and care planning is timely, efficient, and patient-centered. The role will include supporting digital initiatives and includes responsibilities for the co-ordination of the patients journey through primary care.
Main duties of the job
Support patients to utilise decision aids in preparation for a shared decision-making conversation; Holistically bring together all of a persons identified care and support needs, and explore options to meet these within a single personalised care and support plan (PCSP); Help people to manage their needs through answering queries, making and managing appointments, and ensuring that people have good quality written or verbal information to help them make choices about their care; Support people to take up training and employment, and to access appropriate benefits where eligible; Support people to understand their level of knowledge, skills and confidence (their Activation level) when engaging with their health and wellbeing, including through the use of the Patient Activation Measure;
About us
Our mission in Redbridge is to strengthen, develop and support local general practice, to enable the delivery of high quality care to local people. We are in the very fortunate position where 5 of the Primary Care Networks (PCNs) in Redbridge are working together as part of the Redbridge-wide GP federation Healthbridge Direct.
This means we are able to build strong clinical teams within and across the PCNs. We are now at the very start of an exciting journey of building a team of over 100 additional clinical roles to support and enable the delivery of services within each of our 5 PCNs. We are building teams within and across the PCNs to enable peer support and team working both within and across professions.
Date posted
25 July 2024
Pay scheme
Other
Salary
£21,892 to £28,000 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time
Reference number
B0285-24-0069
Job locations
85 Western Road
Romford
RM1 3LS
Employer details
Employer name
Healthbridge Direct
Address
85 Western Road
Romford
RM1 3LS