Job responsibilities
Job Title: Pharmacy
Technician
Responsible
to: GPs and Practice Manager
Accountable
to: Clinical Lead
Hours of
Work: Full Time/ Part Time
Pay : Band 5
depending on experience Summary
Our mission
in Redbridge is to strengthen, develop and support local general practice, to
enable the delivery of high-quality care to local people. We are in the very
fortunate position where 4 of the 5 of the Primary Care Networks (PCNs) in Redbridge
are working together as part of the Redbridge-wide GP federation Healthbridge
Direct. This means we can build strong clinical teams within and across the
PCNs. We are now at the very start of an exciting journey of building a team of
over 100 additional clinical roles to support and enable the delivery of
services within each of our 4 PCNs. We are building teams within and across the
PCNs to enable peer support and team working both within and across
professions. We have a unique opportunity in Redbridge to create something
special and we want you to be part of it. We have the infrastructure, the
relationships and the potential to create a team that will make a significant
difference to GP practices, to outcomes for local populations, and to
individual lives for patients across Redbridge. Purpose of the role: Working as
part of Loxford PCN to support the Clinical Pharmacist team to ensure the
delivery of safe, effective and efficient systems for repeat prescribing,
medicines optimisation, reducing medicines waste and maximising patient
outcomes. The role will also include training and development to support the
wider MDT team improving co-ordination and effective pharmacy administration
within general practice, especially with relation to repeat prescribing systems
and processes. MAIN DUTIES To undertake medicines reconciliation in accordance
with practice protocols and to update patients medical records / prescribing
accordingly. To support the achievement of the prescribing Quality and Outcomes
Framework targets and other clinical targets.
2 Working
with the Clinical Pharmacists and wider MDT team to contribute to the review
and development of repeat prescribing protocols / Standard Operating Procedures
to improve the efficiency and effectiveness of repeat prescribing systems. To
provide advice to GPs, staff and patients in changes to prescribing to support
the improvement of prescribing safety, quality and cost effectiveness. To
participate in medication audits. To assist in the appropriate monitoring and
management of prescribing budgets and to liaise with the medicines management
team at the Redbridge CCG. To prepare evidence based resources and information
to support the implementation of rational cost-effective prescribing. To
support the PCNs Clinical Pharmacists to provide medication reviews, patient
information leaflets, medicine awareness; and to undertake community visits as
appropriate. To take a proactive approach to the safe handling of
prescriptions, including assessment of risk and making recommendations for
improvement. To respond to medication queries from patients and staff in a
professional manner referring to the appropriate GP in accordance with practice
protocols. To advise on the sourcing and safe management of medicines as
appropriate. To assist in the submission of claims for personally administered
drugs as required. Be responsible for the organisation, planning and of own
workload to meet set deadlines. Responsibility for administration Taking
messages and passing on information as appropriate. Computer data entry/data allocation
and collation, processing and recording information in accordance with practice
procedures. Initiating contact with and responding to requests from patients,
other team members and associated healthcare professionals and providers.
Patient services To provide medication review services to patients via clinics
for PCN practices, domiciliary visits and in residential and nursing homes, and
to deliver pharmaceutical care plans that maximise cost-effective prescribing
and improve the quality of patient care. Support the CCG prescribing support
pharmacists with the appropriate monitoring and management of their prescribing
budgets. To prepare evidence based resources and information to support the
medicine management team and all other relevant health professionals in the
implementation of rational cost effective prescribing. To help plan, develop and
support the introduction of new working processes within MMP to optimise the
quality of prescribing. Confidentiality In the course of seeking treatment, patients
entrust us with, or allow us to gather, sensitive information in relation to
their health and other matters. They do so in confidence and have the right to
expect that staff will respect their privacy and act appropriately; In the
performance of the duties outlined in this Job Description, the post-holder may
have access to confidential information relating to patients and their carers,
practice staff and other healthcare workers. They may also have access to
information relating to the practice as a business organisation. All such
information from any source is to be regarded as strictly confidential.
Health &
Safety The post-holder will assist in promoting and maintaining their own and
others health, safety and security as defined in the practice Health &
Safety Policy, to include: Using personal security systems within the workplace
according to practice guidelines; Identifying the risks involved in work
activities and undertaking such activities in a way that manages those risks;
Making effective use of training to update knowledge and skills; Using
appropriate infection control procedures, maintaining work areas in a tidy and
safe way and free from hazards; Reporting potential risks identified. Equality
and Diversity The post-holder will support the equality, diversity and rights
of patients, carers and colleagues, to include: Acting in a way that recognises
the importance of peoples rights, interpreting them in a way that is
consistent with practice procedures and policies, and current legislation;
Respecting the privacy, dignity, needs and beliefs of patients, carers and
colleagues; Personal/Professional Development In addition to maintaining
continued education through attendance at any courses and/or study days
necessary to ensure that professional development requirements are met, the
post-holder will participate in any training programme implemented by the
practice as part of this employment, such training to include: Participation in
an annual individual performance review, annual Appraisal including taking
responsibility for maintaining a record of own personal and/or professional
development;
