Primary Care Development Manager

Job description

Job responsibilities

Ensure member practices are adequately supported and that projects are effectively managed to completion. This work will include reporting on specific milestones and outcomes.

Possess good analytical skills and numeracy, knowledge of the NHS from both commissioning and provider perspectives, including an understanding of the process to implement and monitor the delivery of pathways of care.

Manage the operations, resources and performance of all relevant contracts.

Support practices and the PCNs in delivering high quality, patient-centred services.

Actively promote practice collaboration in delivering services at scale and support sharing of best practice across fellow PCN Members and other PCNs.

Work within the Federation and directly with the GPs/PCNs as a collective to ensure a communicative culture to build and strengthen working relationships with a wide variety of stakeholders and commissioners.

Prepare robust project plans and business cases, identifying resources, timescales and budget. Measure progress against the plans, mitigating risks and providing regular reports and assurance to the Federation.

Ensure there are robust systems and processes in place for the PCNs to operate as efficiently and effectively as possible.

Provide information to members of the network on project and statistical information matters.

Lead on the development of Network-wide PPGs working with key stakeholders to ensure the continual delivery and engagement for practices and their patients.

Identify and support in the delivery of training needs for PCNs and their Members.

Supporting PCN Clinical Directors and their Members in the development of PCN reconfiguration and subsequent implementation.

Provide cover to Federation colleagues (where necessary) during sickness and annual leave.

Person Specification

Qualifications

Essential

• Educated to Degree level or equivalent experience of working within primary care
• Evidence of Continuous Professional Development

Desirable

• Management Qualification desirable

Experience

Essential

• Experience of strategy development and implementation.
• Experience of primary care and preferably general practice either from time spent working in General Practice or time working to commission General Practice.
• Experience of working in an NHS organisation, commissioning and/or providing services.
• Evidence of leading and implementing change/innovation.
• Ability to lead on the development of business cases, and tender responses.
• Experience of establishing and implementing systems for recording and monitoring operational performance.
• Operational management of multi-disciplinary groups of staff.
• Experience of project management including budget management and HR deployment and tasking within projects.
• Experience of planning, measuring and reporting on project progress.
• Political acumen and ability to navigate complex stakeholder relationships.
• Ability to influence and build good working relationships.
• An understanding of the background to and aims of current healthcare policy in London and the challenges posed.

Communication skills

Essential

• Excellent communication skills, able to communicate to a range of
• stakeholders
• Negotiating and influencing with impact verbally and in writing.
• Able to provide and receive complex, sensitive or contentious information.
• Negotiating with senior stakeholders on difficult and controversial issues, and presenting complex and sensitive information to large and influential groups
• Evidence of strong communication and engagement skills with a wide variety of individuals
• Proven presentation, influencing and communication planning skills

Analytical

Essential

• High level analytical skills and the ability to draw qualitative and quantitative data from a wide range of sources and present in a clear concise manner.
• Ability to analyse complex facts and situations and develop a range of options.
• High level critical thinking skills with the ability to respond to changing demands swiftly.
• Demonstrates sound judgement in the absence of clear guidelines or precedent, seeking advice as necessary.
• Strategic thinker ability to anticipate and resolve problems before they arise
• Experience in analysing, interpreting and presenting highly complex data.
• Assessing risk and planning mitigation.

General

Essential

• Systematic approach to problem solving. Managing a budget.
• Managing time and prioritising in a pressured environment.
• Broad IT proficiency: computer literate Excel, Word, PowerPoint, Outlook.
• Flexibility to respond in a dynamic, semi- structured environment.
• Self-motivated and able to prioritise, manage and deliver to timetable.
• Customer focused, while maintaining robust adherence to the agreed control framework.
• Ambitious and hardworking.
• Creative and open-minded problem-solver.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hammersmith & Fulham GP Federation

Address

Dawes Road Hub

20 Dawes Road

London

SW6 7EN

Employer's website

https://www.hfgpfed.co.uk/ (Opens in a new tab)