Job summary
This is an exciting
opportunity for a motivated individual to develop skills and experience working
within an expanding Primary Care Network (PCN).
The Digital &
Transformation Lead will be an integral member of the team which is responsible
for delivering projects and services of varying size and complexity within the
Primary Care Network. The post holder
will be expected to take a lead role with our Access to Primary Care Programme.
The core objective of the PCN Digital and Transformation Lead role is to support the PCN and its practices to deliver ongoing improvement to services. The role will require experience in quality/service improvement with expertise in transformational change and a good understanding of general practice systems and processes, including familiarity with general practice digital systems and how they can be used to deliver improvement.
Main duties of the job
The post holder will need
to be able to work well under pressure. The role requires a well
organised and flexible approach, with the ability to work as part of a growing,
efficient team, and demonstrate the capacity to work autonomously and
prioritise and manage a busy workload.
The post holder must
possess a pro-active and self-motivated working attitude with the ability to
forward plan and react quickly and professionally at all times.
The role will require the ability to work flexibly to
meet the needs of the organisation and this may include working outside of core
General Practice hours from time to time.
The post will be a hybrid
role including working from home. The post holder will also be required to hold
a full driving licence and be prepared to travel between locations to support
the remit of the role.
About us
South
Lincoln Healthcare is a forward thinking Federation of 7 GP practices, covering
a population of just under 50k patients in the South Lincoln Healthcare Primary
Care Network area.
By
working together our ambition is to strengthen and stabilise general practice.
Our
aim is to continue to provide high quality healthcare to our patients in the
community, whilst taking up opportunities to improve and extend our services.
PLEASE
NOTE: We reserve the right to close this vacancy early should we receive a sufficient
number of applications.
Job description
Job responsibilities
For a full Job Description, please see the supporting file.
The post holder will:-
work closely with staff working at practices,
such as practice managers and staff at the PCN to understand current service
models, identify challenges and work with the PCN Leadership to agree
priorities for improvement and then support these to be delivered.
develop strong relationships with their local
PCN practices and will support the planning and delivery of improvements that
will provide benefits to patients and staff.
develop relationships with peers across other
PCNs to share learning and expertise at place or system level.
develop relationships with the ICS and work with
the PCN Leadership to discuss and agree local transformation plans and
activity, and to support alignment with broader strategy, including the ICSs
digital strategy.
work with relevant colleagues in the ICS, and
develop relationships with local delivery partners (such as IT service
providers and other NHS organisations) to support effective delivery of
transformation.
work with the ICS to request specialist IT and
estates expertise required to deliver transformation plans, in line with the
ICSs delegated responsibilities for GPIT and GP estates. The post holder will
also work with the ICS to bring in other specialist support as required e.g. in
analytics, evaluation, organisational development etc.
work with the PCN leadership to help develop
strategy related to transformation and improvement and helping align this with
larger scale strategy and initiatives, particularly at ICS level; they will
contribute to collaborative problem solving with other system partners,
patients and communities; focussing their time on the planning, implementation
and evaluation of practical improvements that make a difference to patients and
staff in the PCN.
Job description
Job responsibilities
For a full Job Description, please see the supporting file.
The post holder will:-
work closely with staff working at practices,
such as practice managers and staff at the PCN to understand current service
models, identify challenges and work with the PCN Leadership to agree
priorities for improvement and then support these to be delivered.
develop strong relationships with their local
PCN practices and will support the planning and delivery of improvements that
will provide benefits to patients and staff.
develop relationships with peers across other
PCNs to share learning and expertise at place or system level.
develop relationships with the ICS and work with
the PCN Leadership to discuss and agree local transformation plans and
activity, and to support alignment with broader strategy, including the ICSs
digital strategy.
work with relevant colleagues in the ICS, and
develop relationships with local delivery partners (such as IT service
providers and other NHS organisations) to support effective delivery of
transformation.
work with the ICS to request specialist IT and
estates expertise required to deliver transformation plans, in line with the
ICSs delegated responsibilities for GPIT and GP estates. The post holder will
also work with the ICS to bring in other specialist support as required e.g. in
analytics, evaluation, organisational development etc.
work with the PCN leadership to help develop
strategy related to transformation and improvement and helping align this with
larger scale strategy and initiatives, particularly at ICS level; they will
contribute to collaborative problem solving with other system partners,
patients and communities; focussing their time on the planning, implementation
and evaluation of practical improvements that make a difference to patients and
staff in the PCN.
Person Specification
Experience
Essential
- Good understanding of the Digital agenda within the NHS and Social Care/Care Sector
- Good understanding of current healthcare policy relating to primary care and integrated care
- Awareness of positive disruption that digital change can bring
- Good understanding of the Data Protection & Security Toolkit and Information Governance
- Good understanding of confidentiality and data protection, including GDPR
- Experience in Digital/IM&T project management or transformation experience in a Health or Social Care environment
- Experience in project delivery through the entire project lifecycle from initiation to delivery
- Awareness of how population health management can support the reduction of health inequalities
Desirable
- Experience in budgetary responsibility and understanding financial processes
Skills
Essential
- Can deliver technical information in a non-technical way to a broad range of stakeholders
- Can communicate effectively in a range of situations, from presentations to 1:1
- Ability to draw qualitative and quantitative information from a range of sources and present it concisely
- Ability to work on own initiative and organise workload, allocating work and delegating work as necessary
- IT & Digital literate, with wide knowledge of various applications and able to quickly understand underlining technologies, systems and processes
- Good analytical skills with an ability to analyse and consider complex information and develop a range of options
- Ability to anticipate problems before they arise and offer appropriate solutions
- Ability to negotiate on difficult and contentious issues including performance and change
- Ability to maintain and improve effective working relationships and to promote collaborative practice with all colleagues
- Ability to effectively plan and think strategically and analyse and resolve problems in a multidisciplinary environment
- Expert knowledge of SystmOne
- Ability to maintain confidentiality and trust
- Adaptability, flexibility and ability to cope with uncertainty and change
- Problem solving and analytical skills with high level of attention to detail
Personal Qualities
Essential
- Excellent team player with a can-do attitude to produce results
- Approachable, friendly, professional and passionate about improving primary care and digital services
- Ability to follow legal, ethical, professional and organisational policies/procedures across different practices and codes of conduct
- Ability to use own initiative, discretion and sensitivity
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- High levels of integrity and loyalty
Other
Essential
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
- Access to own transport and ability to travel across the locality on a regular basis
Qualifications
Essential
- Educated to degree level or equivalent professional experience
- Professional qualification or experience in IM&T to demonstrate subject matter expertise
- Evidence of ongoing professional development
Person Specification
Experience
Essential
- Good understanding of the Digital agenda within the NHS and Social Care/Care Sector
- Good understanding of current healthcare policy relating to primary care and integrated care
- Awareness of positive disruption that digital change can bring
- Good understanding of the Data Protection & Security Toolkit and Information Governance
- Good understanding of confidentiality and data protection, including GDPR
- Experience in Digital/IM&T project management or transformation experience in a Health or Social Care environment
- Experience in project delivery through the entire project lifecycle from initiation to delivery
- Awareness of how population health management can support the reduction of health inequalities
Desirable
- Experience in budgetary responsibility and understanding financial processes
Skills
Essential
- Can deliver technical information in a non-technical way to a broad range of stakeholders
- Can communicate effectively in a range of situations, from presentations to 1:1
- Ability to draw qualitative and quantitative information from a range of sources and present it concisely
- Ability to work on own initiative and organise workload, allocating work and delegating work as necessary
- IT & Digital literate, with wide knowledge of various applications and able to quickly understand underlining technologies, systems and processes
- Good analytical skills with an ability to analyse and consider complex information and develop a range of options
- Ability to anticipate problems before they arise and offer appropriate solutions
- Ability to negotiate on difficult and contentious issues including performance and change
- Ability to maintain and improve effective working relationships and to promote collaborative practice with all colleagues
- Ability to effectively plan and think strategically and analyse and resolve problems in a multidisciplinary environment
- Expert knowledge of SystmOne
- Ability to maintain confidentiality and trust
- Adaptability, flexibility and ability to cope with uncertainty and change
- Problem solving and analytical skills with high level of attention to detail
Personal Qualities
Essential
- Excellent team player with a can-do attitude to produce results
- Approachable, friendly, professional and passionate about improving primary care and digital services
- Ability to follow legal, ethical, professional and organisational policies/procedures across different practices and codes of conduct
- Ability to use own initiative, discretion and sensitivity
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- High levels of integrity and loyalty
Other
Essential
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
- Access to own transport and ability to travel across the locality on a regular basis
Qualifications
Essential
- Educated to degree level or equivalent professional experience
- Professional qualification or experience in IM&T to demonstrate subject matter expertise
- Evidence of ongoing professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
