Bank Health Care Support Worker

Job description

Job responsibilities

ST KENTIGERN HOSPICE

BANK HEALTH CARE SUPPORT WORKER

Responsible to: Ward Sister

Accountable to: Matron

ROLE

To help and assist other members of the multidisciplinary team in creating an atmosphere in which patients and their families are supported and receive the best care possible.

AIMS

1. To respect, empower and work in partnership with others, ensuring the delivery of high quality care.

2. Work independently within your role, planning care alongside registered Nurses.

3. Assist registered nurses in carrying out care.

4. Prioritise care appropriately, observe and report accurately on patients general conditions, ensuring that all information is communicated by taking part in discussion and recording relevant information.

5. Mentor and be a role model to new members of the team.

6. To be part of the team, share the planning, implementation and evaluation of the care of patients, and support for families.

7. To maintain a high standard of nursing care, and participate in making improvements to working practice.

8. To help ensure a safe working environment, be aware of the Safety at Work Policy and work within its guidelines. Carry out risk assessments as required.

9. Help promote good working relationships within the team, offering peer support and encouraging supportive practice.

Reviewed 04/06/2020 JMcG

CLINICAL DUTIES

1. Work within the hospice team to promote holistic care of patients and families.

2. Help assess the individual needs of the patient and the family.

3. Be responsible and accountable for own performance and standard of care given.

4. Communicate relevant information to the rest of the team concerning patient and family, respecting confidentiality.

5. Participate in discussion on patient care during ward report and at multidisciplinary team meetings.

6. Be involved in the support of bereaved relatives when appropriate.

7. To work flexibly if required across day therapies and the inpatient unit.

PERSONAL DEVELOPMENT

1. Be aware of clinical developments within your and attend relevant study opportunities.

2. Written appraisal by staff nurse or Ward Sister (minimum once yearly).

3. Use opportunities to consolidate learned skills.

4. Identify specific needs to widen knowledge and experience as appropriate

5. Develop competencies relevant to your role as identified in annual appraisal.

GENERAL

This job description outlines the main elements of the role and is subject to regular review and possible alteration.

St Kentigern Hospice's inpatient unit that provides palliative care to patients with all life limiting illnesses and a day therapies unit that offers enabling support to patients.

Reviewed 04/06/2020 JMcG

Person Specification

Qualifications

Essential

• NVQ level 2 in Health and Social Care

Desirable

• Qualified to NVQ level 3

Experience

Essential

• Experience of working in a health care setting

Desirable

• Experience of working in a hospice OR in any other palliative care setting

Personal Qualities

Essential

• Good interpersonal and communication skills
• Warm and compassionate
• Team player
• Non-judgemental

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Kentigern Hospice

Address

Upper Denbigh Road

St Asaph

Denbighshire

LL17 0RS

Employer's website

http://www.stkentigernhospice.org.uk/ (Opens in a new tab)