Housekeeping Team leader

St Kentigern Hospice

Information:

This job is now closed

Job summary

Overview of the role

We are seeking an experienced and detail-orientated Housekeeping Leader to oversee the cleanliness, presentation and safety of the hospice, clinical and non-clinical areas

You will lead by example and support the team with all housekeeping duties in the hospice

This will include planning rotas, allocating duties to team members, conducting routines checks, and completing audits, scheduling deep cleaning to minimize the risk of infection outbreaks, planning and overseeing cleaning routines

Main duties of the job

Key responsibilities:

  • Supervise and support the housekeeping team(including bank staff and volunteers), providing training, support and appraisals.
  • Plan and direct daily tasks, ensuring the highest standards of cleanliness in all areas.
  • Be responsible for organising rotas ensuring cover for holidays and sickness.
  • Monitor and maintain stock levels and supplies
  • Ensure compliance with infection control, COSHH, health and safety and other regulatory standards.
  • Collaborate with the maintenance operative to address repairs promptly.
  • Foster positive relationships with patients, families and staff creating a friendly and inclusive atmosphere.
  • Carry out cleaning audits.

About us

St Kentigern Hospice is a charity organisation, we are celebrating 30 years of caring for patients. we are based in St Asaph. Our team is very friendly and caring and we all work for the same aim and values.

BENEFITS OF WORKING AT ST KENTIGERN HOSPICE

The ability to transfer an existing NHS pension over to the hospice

A contributory pension scheme

Clinical staff are aligned with NHS pay rates.

Free occupational health support

Eligible for Blue Light Card and card holder benefits.

Real living wage employer

Discounted staff menu available from Caffi Cariad.

Access to outdoor spaces for both work and relaxation.

Free parking on site

Enhanced benefits include; Maternity/paternity and adoption leave, occupational sick pay, free flu jabs, Bereavement leave and support, 5 weeks annual leave plus bank holidays

Date posted

26 February 2025

Pay scheme

Other

Salary

£12.88 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

B0278-25-0005

Job locations

Upper Denbigh Road

St Asaph

Denbighshire

LL17 0RS


Job description

Job responsibilities

Overview of the role

We are seeking an experienced and detail-orientated Housekeeping Leader to oversee the cleanliness, presentation and safety of the hospice, clinical and non-clinical areas

You will lead by example and support the team with all housekeeping duties in the hospice

This will include planning rotas, allocating duties to team members, conducting routines checks, and completing audits, scheduling deep cleaning to minimize the risk of infection outbreaks, planning and overseeing cleaning routines

All staff are required to act in accordance with the Hospice values, practices, under the direction of the Operations Manager.

Key responsibilities:

  • Supervise and support the housekeeping team(including bank staff and volunteers), providing training, support and appraisals
  • Plan and direct daily tasks, ensuring the highest standards of cleanliness in all areas
  • Be responsible for organising rotas ensuring cover for holidays and sickness
  • Monitor and maintain stock levels and supplies
  • Ensure compliance with infection control, COSHH, health and safety and other regulatory standards
  • Collaborate with the maintenance operative to address repairs promptly
  • Foster positive relationships with patients, families and staff creating a friendly and inclusive atmosphere
  • Carry out cleaning audits
  • Competence
  • You are responsible for limiting your actions to those that you feel competent to undertake if you have any doubts about your competence during the course of your duties you should immediately speak to your line manager / supervisor..

  • General Requirements

    This post is subject to the Terms and Conditions of employment of the Hospice as specified in the staff handbook

    Risk Management

    It is a standard element of the role and responsibility of all staff of the Hospice that they fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards. It is a requirement that you adhere to St Kentigern Hospice Policies, Procedures, Protocols and guidelines at all times.

    Health and Safety Requirements of the Hospice

    All employees of the Hospice have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co-operate with management to enable the Hospice to meet its own legal duties including attendance at mandatory training updates and also to report any hazardous situations or defective equipment.

    Data Protection and Confidentiality

    The post holder must treat all information, whether corporate, staff or patient information, in a discreet, secure and confidential manner in accordance with the provisions of the current data protection legislation and organisational policy. Any breach of such confidentiality is considered a serious disciplinary offence, which is liable to dismissal and / or prosecution under statutory legislation and the hospices disciplinary policy. This duty of confidence continues after the post holder leaves the organisation.

    Records Management

    As an employee of the hospice, the post holder is legally responsible for all records that they gather, create or use as part of their work within the organisation (including patient health, staff health or injury, financial, personal and administrative), whether paper based or on computer. The post holder should consult the Lead if they have any doubt as to the correct management of records with which they work.

    Flexibility Statement

    The content of this Job Description represents an outline of the post only and is therefore not a final list of duties and responsibilities. The Job Description is therefore intended to be flexible and is subject to review and amendment in the light of changing circumstances, following consultation with the post holder.

    The post is subject to an enhanced disclosure check with the Disclosure and Barring Services (DBS).

    BENEFITS OF WORKING AT ST KENTIGERN HOSPICE

    The ability to transfer an existing NHS pension over to the hospice

    A contributory pension scheme

    Clinical staff are aligned with NHS pay rates.

    Free occupational health support

    Eligible for Blue Light Card and card holder benefits.

    Real living wage employer

    Discounted staff menu available from Caffi Cariad.

    Access to outdoor spaces for both work and relaxation.

    Free parking on site

    Enhanced benefits include; Maternity/paternity and adoption leave, occupational sick pay, free flu jabs, Bereavement leave and support, 5 weeks annual leave plus bank holidays

Job description

Job responsibilities

Overview of the role

We are seeking an experienced and detail-orientated Housekeeping Leader to oversee the cleanliness, presentation and safety of the hospice, clinical and non-clinical areas

You will lead by example and support the team with all housekeeping duties in the hospice

This will include planning rotas, allocating duties to team members, conducting routines checks, and completing audits, scheduling deep cleaning to minimize the risk of infection outbreaks, planning and overseeing cleaning routines

All staff are required to act in accordance with the Hospice values, practices, under the direction of the Operations Manager.

Key responsibilities:

  • Supervise and support the housekeeping team(including bank staff and volunteers), providing training, support and appraisals
  • Plan and direct daily tasks, ensuring the highest standards of cleanliness in all areas
  • Be responsible for organising rotas ensuring cover for holidays and sickness
  • Monitor and maintain stock levels and supplies
  • Ensure compliance with infection control, COSHH, health and safety and other regulatory standards
  • Collaborate with the maintenance operative to address repairs promptly
  • Foster positive relationships with patients, families and staff creating a friendly and inclusive atmosphere
  • Carry out cleaning audits
  • Competence
  • You are responsible for limiting your actions to those that you feel competent to undertake if you have any doubts about your competence during the course of your duties you should immediately speak to your line manager / supervisor..

  • General Requirements

    This post is subject to the Terms and Conditions of employment of the Hospice as specified in the staff handbook

    Risk Management

    It is a standard element of the role and responsibility of all staff of the Hospice that they fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards. It is a requirement that you adhere to St Kentigern Hospice Policies, Procedures, Protocols and guidelines at all times.

    Health and Safety Requirements of the Hospice

    All employees of the Hospice have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co-operate with management to enable the Hospice to meet its own legal duties including attendance at mandatory training updates and also to report any hazardous situations or defective equipment.

    Data Protection and Confidentiality

    The post holder must treat all information, whether corporate, staff or patient information, in a discreet, secure and confidential manner in accordance with the provisions of the current data protection legislation and organisational policy. Any breach of such confidentiality is considered a serious disciplinary offence, which is liable to dismissal and / or prosecution under statutory legislation and the hospices disciplinary policy. This duty of confidence continues after the post holder leaves the organisation.

    Records Management

    As an employee of the hospice, the post holder is legally responsible for all records that they gather, create or use as part of their work within the organisation (including patient health, staff health or injury, financial, personal and administrative), whether paper based or on computer. The post holder should consult the Lead if they have any doubt as to the correct management of records with which they work.

    Flexibility Statement

    The content of this Job Description represents an outline of the post only and is therefore not a final list of duties and responsibilities. The Job Description is therefore intended to be flexible and is subject to review and amendment in the light of changing circumstances, following consultation with the post holder.

    The post is subject to an enhanced disclosure check with the Disclosure and Barring Services (DBS).

    BENEFITS OF WORKING AT ST KENTIGERN HOSPICE

    The ability to transfer an existing NHS pension over to the hospice

    A contributory pension scheme

    Clinical staff are aligned with NHS pay rates.

    Free occupational health support

    Eligible for Blue Light Card and card holder benefits.

    Real living wage employer

    Discounted staff menu available from Caffi Cariad.

    Access to outdoor spaces for both work and relaxation.

    Free parking on site

    Enhanced benefits include; Maternity/paternity and adoption leave, occupational sick pay, free flu jabs, Bereavement leave and support, 5 weeks annual leave plus bank holidays

Person Specification

Qualifications

Essential

  • proven team leader

Experience

Essential

  • We are seeking an experienced and detail-orientated Housekeeping Leader to oversee the cleanliness, presentation and safety of the hospice, clinical and non-clinical areas. You will lead by example and support the team with all housekeeping duties in the hospice. This will include planning rotas, allocating duties to team members, conducting routines checks, and completing audits, scheduling deep cleaning to minimize the risk of infection outbreaks, planning and overseeing cleaning routines.

Desirable

  • experience in working in a health care setting
Person Specification

Qualifications

Essential

  • proven team leader

Experience

Essential

  • We are seeking an experienced and detail-orientated Housekeeping Leader to oversee the cleanliness, presentation and safety of the hospice, clinical and non-clinical areas. You will lead by example and support the team with all housekeeping duties in the hospice. This will include planning rotas, allocating duties to team members, conducting routines checks, and completing audits, scheduling deep cleaning to minimize the risk of infection outbreaks, planning and overseeing cleaning routines.

Desirable

  • experience in working in a health care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Kentigern Hospice

Address

Upper Denbigh Road

St Asaph

Denbighshire

LL17 0RS


Employer's website

http://www.stkentigernhospice.org.uk/ (Opens in a new tab)

Employer details

Employer name

St Kentigern Hospice

Address

Upper Denbigh Road

St Asaph

Denbighshire

LL17 0RS


Employer's website

http://www.stkentigernhospice.org.uk/ (Opens in a new tab)

For questions about the job, contact:

operations manager

Joyce Bellingham

j.bellingham@stkentigernhospice.org.uk

01745585221

Date posted

26 February 2025

Pay scheme

Other

Salary

£12.88 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

B0278-25-0005

Job locations

Upper Denbigh Road

St Asaph

Denbighshire

LL17 0RS


Supporting documents

Privacy notice

St Kentigern Hospice's privacy notice (opens in a new tab)