Job responsibilities
JOB DETAILS:
Job Title
MATRON
Pay Band
HOSPICE BAND 8a
Hours of Work and Nature of Contract
37.5 hrs per week
Base
ST KENTIGERN HOSPICE
ORGANISATIONAL ARRANGEMENTS:
Managerially Accountable to:
CEO
Responsible for:
Line management of Ward Sister, Advanced Nurse Practitioners (ANPs), Allied Health Professionals, FST Team Lead, Complimentary Therapists
Job Summary/Job Purpose:
- To be a member of the Executive Management team (EMT), contributing to both the strategic direction and day to day clinical management of the inpatient unit, out-patient services (Wellbeing Hwb), and the Family Support Team.
- To provide dynamic, innovative and visible leadership for clinical services.
- To take on the role and responsibilities as the named Registered Manager for the hospice in accordance with Health Inspectorate Wales (HIW) regulations.
- To represent the clinical services of the hospice at both internal and external forums and meetings.
KEY RESPONSIBILITIES:
LEADERSHIP AND PARTNERSHIPS
Provide dynamic, inspirational and visible leadership for clinical services, ensuring the needs of patients and their families are at the heart of everything we do.
Empower and encourage staff to develop as autonomous practitioners.
Support the implementation of the hospices strategic objectives, in collaboration with the EMT and Senior Management Team (SMT), colleagues and Trustees.
Develop and maintain strong and effective links with local, regional and national colleagues within hospices and partnerships with the wider health and social care systems and higher education partners.
Act as Registered Manager, providing assurance to the Chief Executive Officer and the Board of Trustees on the quality of care provided and compliance with legislative requirements.
Provide inspirational compassionate leadership.
Ensure cost-effective and appropriate use of resources and be responsible for department budget monitoring.
KEY RELATIONSHIPS
- ANPs and Medics
- Ward Sister and Deputy Ward Sister
- Multidisciplinary Team
- Executive Management Team
- Senior Management Team
- External partners SPCT, BCUHB
- Educational providers
- Ward Clerk
CLINICAL
- Effectively develop, maintain, lead and manage all clinical services throughout the hospice to ensure the delivery of exceptional patient/family focused care.
- Inspire and empower the multidisciplinary team to deliver the highest standard of care for patients and their families.
- Maintain a culture of excellence, leading by example.
- Lead with the development, review and implementation of clinical policies and procedures to ensure patient and staff safety.
- Empower clinical leads of departments to develop and implement quality improvement methodology to drive excellence in patient care.
- Ensure the workforce is relevant and appropriate in relation to skill mix and capacity to meet the needs of the patients and families and the wider organisation.
- Encourage, develop and support the continuous professional development of the multidisciplinary clinical team.
- Monitor, coach and manage staff performance, addressing any issues in accordance with hospice policy and procedures, best practice and/or professional codes of practice.
- Provide visibility within clinical areas and be accessible to patients, families, staff and volunteers.
GOVERNANCE AND QUALITY
- As Registered Manager, lead on all matters relating to HIW inspections, compliance and submission of any reporting requirements.
- Contribute to or lead on strategic development and commissioning of new services or initiatives.
- Contribute to the strategic direction of the hospice and its services for patients and families.
- Maintain compliance and contribute to relevant elements of the governance framework including risk management, clinical governance, quality and audit
- Attend bi-monthly quality and safety committee meetings.
MANAGEMENT
- Manage all clinical services, ensuring consistently high standards of service.
- Produce and submit a bi-monthly clinical services report.
- Develop and agree annual budgets for clinical services, working in collaboration with finance colleagues and heads of departments.
- Oversee, with the CEO, relevant external service level agreements.
- Provide accurate information, statistics and outcomes to the Board of Trustees, sub committees and other partners as required.
- Work alongside the EMT to manage HR issues within clinical services.
- Establish partnerships working with relevant external organisations.
AUDIT AND RESEARCH
- Disseminate to the clinical teams, current best practice knowledge through research and audit.
- Participate and if appropriate lead on audit and research projects.
EDUCATION AND DEVELOPMENT
Support the development and implementation of induction programmes, and education and training for staff, creating a culture of learning and development.
Maintain external links with educational providers.
JOB DESCRIPTION: Matron
JOB TITLE: Matron
LINE MANAGER: CEO
PAY BAND: 8a
LOCATION: In-Patient Unit St Kentigern
DATE PREPARED: 24/10/2023/ reviewed 5th April 2024
PREPARED BY: Jane McGrath
Chief Executive Officer
EMPLOYEES SIGNATURE:
DATE:
PERSON SPECIFICATION
Matron
ESSENTIAL
DESIRABLE
METHOD OF ASSESSMENT
QUALIFICATIONS
NMC registration
Evidence of post registration qualification Degree/MSc
Evidence of ongoing continuing professional development
Leadership management training/qualification
Application form
CV
Interview
EXPERIENCE
Experience in a leadership role
Experience of working in specialist palliative care.
Knowledge and experience of the health and social care sector.
Ability to set a clear strategic direction for clinical services, enhancing the experience for patients and families.
Ability to manage multidisciplinary teams.
Ability to influence, motivate and challenge.
Experience within hospice sector
Experience of working with a volunteer workforce
Experience of managing change
Experience of managing budgets
Application form
CV
Interview
COMMUNICATION
Excellent communication skills
Interview
PERSONAL
Excellent interpersonal skills
Creative, resourceful and organised
Excellent time management skills and ability to motivate others
Ability to respond effectively and timely to changing circumstances
Energetic and enthusiastic
IT
Competent IT skills
OTHER RELEVANT REQUIREMENTS
Application form Interview